2023 Volkswagen Atlas problems

“Backup camera screen and all related screen safety features unexpectedly stopped working. Safety features including backup / rear facing camera, parking assist, and blind spot warnings no longer function and put people and property at risk while maneuvering the vehicle. There was/is no warning that the systems do not work. Additionally, the health of children in the backseat is at risk as there is no way to control heating and cooling for backseat passengers. The failure to use safety equipment was confirmed by Ken Ganley North Olmstead VW dealership service department. Service department staff acknowledged other VW Atlas customers with similar problems. Service stated they could not provide a timely resolution or accurate estimate for when replacement parts would be available. Service department staff could not provide loaner vehicle. VW Corporate Customer Care center acknowledged the issue and denied ability to help fix the problem or expedite a solution.”

“I own a 2023 Volkswagen Atlas, purchased new in March 2023. The vehicle has experienced two incidents of sudden loss of propulsion. The first incident occurred around June 2026 while stopped near a roundabout entrance. The vehicle became inoperable and required multiple restart attempts over approximately 4–5 minutes before normal operation resumed. I do not recall whether any unusual noise occurred during this first incident. The second incident occurred on [XXX], at approximately [XXX], while driving at approximately 20–35 mph and entering an intersection in Madison, Alabama. The vehicle suddenly lost propulsion, and pressing the accelerator produced no response. The vehicle continued coasting forward due to momentum. The dashboard remained illuminated, and the transmission remained in Drive (D). When I attempted to restart the vehicle, the system instructed me to shift into Park (P). During the restart attempt, I heard an abnormal grinding or ratcheting noise. After following the restart instructions, the vehicle restarted and resumed normal operation. The unexpected loss of propulsion while entering an intersection created a serious risk of collision with…”

“The contact owns a 2023 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was made aware of the failure. The contact was advised to take the vehicle for a diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,843.”

“On 8/7/26 after idling while waiting in line for a car wash, while in Drive I pressed the accelerator, the vehicle does not move forward as expected, then the vehicle prompts me to restart the engine while roll backwards at the same time. The exact cause of the malfunction has not been confirmed to me. The vehicle is currently in the dealership's possession and should be available for inspection through the dealership. The malfunction creates a safety risk because the vehicle can become unable to move when I am attempting to drive forward or reverse. If this occurs while entering traffic, crossing an intersection, or backing out of a parking space, I could be left in a dangerous position and unable to move the vehicle out of harm's way. The unexpected loss of normal vehicle operation creates a risk to me and other motorists. The vehicle has been at the dealership for an extended period for inspection and service. On October 9, 2026, I received a video inspection and a multipoint inspection. The video referenced the issue I reported but showed only a general vehicle inspection and did not demonstrate the malfunction occurring. I have not been provided with…”

“I noticed today that my daytime running light strip is out on my driver side headlight I notice it’s a common issue on this year model Atlas. I know the daytime running lot helps people see you when your going down the road.”

“Lost complete control of both the brake and the throttle while attempting to pull into a parking spot at low speed. Car started to roll backwards down a hill and I was unable to stop it. Had to cycle the car off and back on to fix it. Took it to a VW dealership service department and they reported no fault codes so there was nothing they could do. No check engine light or fault codes.”