Problems · NHTSA complaints

2002 Volkswagen Cabrio problems

Owners filed 30 complaints about the 2002 Volkswagen Cabrio with NHTSA between Feb 2002 and Jan 2018. The most-cited component is electrical system (9).

Complaints
30
Filed with NHTSA
Crashes
4
Reported by owners
Fires
3
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system9
  2. Engine and engine cooling5
  3. Power train4
  4. Air bags4
  5. Visibility3
  6. Exterior lighting3
  7. Service brakes, hydraulic2
  8. Tires2
  9. Structure2
  10. Steering1
  11. Engine1
  12. Service brakes, air1
  13. Vehicle speed control1
  14. Seats1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20023
20037
20041
20053
20062
20073
20083
20090
20103
20111
20121
20131
20141
20150
20160
20170
20181

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

9 reports1 crash3 fires
“TL* THE CONTACT OWNS A 2002 VOLKSWAGEN CABRIO. ON AUGUST 29, 2017, THE VEHICLE WAS TAKEN TO THE DEALER (DAVID MAUS VOLKSWAGEN, 1050 LEE RD, ORLANDO, FL 32810) FOR ROUTINE MAINTENANCE. THE CONTACT RETURNED ON SEPTEMBER 13, 2017 TO RETRIEVE THE VEHICLE AND NOTICED THAT THE AIR CONDITIONER WAS NO LONGER WORKING. THE CONTACT INFORMED THE TECHNICIAN THAT THE AIR CONDITIONER WAS NOT WORKING LIKE IT WAS BEFORE THE ROUTINE MAINTENANCE WAS PERFORMED. THE VEHICLE WAS LEFT AT THE DEALER FOR ANOTHER DAY TO FIND OUT WHAT WAS CAUSING THE FAILURE. THE FOLLOWING DAY, THE DEALER DIAGNOSED THAT THERE WAS A BLOCKAGE THAT CAUSED THE FAILURE AND WOULD COST APPROXIMATELY $400 TO REPAIR. THE CONTACT STATED THAT THE STAFF BECAME VERY AGGRESSIVE. THE CONTACT REQUESTED TO HAVE A SECOND OPINION FROM AN INDEPENDENT MECHANIC, FOR WHICH A LETTER HAD TO BE WRITTEN AND APPROVED BY THE SERVICE DIRECTOR. THE CONTACT WAS INFORMED THAT THE REQUEST WAS DENIED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE HAD NOT BEEN REMOVED FROM THE DEALER SINCE AUGUST 29, 2017. THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 44,375. *TT *TR”
Owner complaint to NHTSAFiled Jan 11, 2018Electrical system, VisibilityODI 11062171

Engine and engine cooling

5 reports
“OIL LIGHT CAME ON REPEATEDLY DUE TO OIL SLUDGE PROBLEM, WHICH IS A KNOWN DEFECT. VW DID NOT COVER, DUE TO EXPIRED WARRANTY. *JB”
Owner complaint to NHTSAFiled Jan 12, 2006Engine and engine coolingODI 10147645

Power train

4 reports1 crash
“TL*THE CONTACT OWNS A 2002 VOLKSWAGEN CABRIO. WHILE DRIVING 60 MPH, THE CLUTCH FAILED. THE CONTACT PULLED OFF THE FREEWAY AND PARKED THE VEHICLE. THE VEHICLE WAS SEEN BY THE DEALER PRIOR TO THE CLUTCH FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 90,600. UPDATED 06/09/08 *BF UPDATED 06/09/08”
Owner complaint to NHTSAFiled Mar 20, 2008Power trainODI 10221890

Air bags

4 reports2 crashes1 fire
“I HAVE AA2002 VW CABRIOLET AND THE AIR BAG LIGHT WENT ON. THE DIAGNOSTIC TEST SHOWED IT WAS THE DRIVER SIDE AIRBAG AND HARNESS. AFTER THE PART WAS IN, WHILE WAITING TO LEAVE THE VEHICLE THE SERVICE CONSULTANT WAS ON THE PHONE DESCRIBING THE SAME PROBLEM, SAME AIRBAG TO ANOTHER VW CUSTOMER. WHEN I ASKED THE SERVICE CONSULTANT IF THERE WAS A PROBLEM KNOWN TO VW ON THEIR AIRBAGS HE SAID NO. THE WOMAN WAITING BEHIND ME SAID THE SAME HAPPENED TO HER VW. THE COST FOR THE DIAGNOSIS AND REPAIR WAS $690.48. *TR”
Owner complaint to NHTSAFiled Aug 20, 2007Air bagsODI 10200208

Visibility

3 reports
“2002 VOLKSWAGEN CABRIO. CONSUMER STATES THE REAR WINDOW FELL OUT *TGW THE CONSUMER STATED IT APPEARED, HER MODEL YEAR WAS THE ONLY YEAR, WHERE THE WINDOWS WERE GLUED IN, INSTEAD OF SEALED, IN THE CONVERTIBLE TOPS.”
Owner complaint to NHTSAFiled Oct 10, 2012VisibilityODI 10480282

Exterior lighting

3 reports
“2002 VOLKSWAGEN CABRIO EXPERIENCING RECALL SYMPTOMS. CONSUMER STATES THAT HER TURN SIGNAL AND HAZARD FLASHERS HAVE STOPPED FUNCTIONING. SHE STATED THAT IT WAS INTERMITTENT AT FIRST. SHE WOULD LIKE TO KNOW IF HER VEHICLE FALLS UNDER THE RECALL. *KB RECALL # 04V584000. *JB”
Owner complaint to NHTSAFiled Apr 16, 2008Exterior lightingODI 10225093
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.