2015 Volkswagen E-Golf problems

“CAR WAS IN MOTION ON A CITY STREET AND SUDDENLY LOST POWER. PULLED OFF ROAD, WAITED AND RESTARTED VEHICLE WITH NORMAL FUNCTION. EVALUATED AT VW DEALER AND TOLD THE DC-DC CONVERTOR IS NOT WORKING PROPERLY AND SHUTTING DOWN THE MOTOR. THIS PART WAS PART OF A PRIOR SAFETY RECALL BY NHSTA, AND THE CAR WAS EVALUATED AND SAID TO BE FIXED. CONTACTED VW OF AMERICA (CASE # 04750977) AND TOLD THERE WAS NOTHING THEY COULD DO AS THE CAR WAS OUT OF WARRANTY.”

“I was driving and the car shuddered and lost all power and would not accelerate. The car glided to a stop, but there were no shoulders so I was stuck blocking traffic. Later, the police helped push it to a side street where it was safe to park. The dashboard displayed the following error: "Error: Electrical System. Stop!" This message occured at the time of the failure. There were no symptoms or warnings prior to the failure. This message can not be found in the owners manual. Turning the car off and on does not change the situation. The vehicle has not been inspected by a dealer and is awaiting a tow to a dealer”

“THE VEHICLE INTERMITTENTLY WILL NOT UNLOCK/RELEASE THE CHARGING CONNECTOR FROM THE CONNECTION PORT. WHEN THIS OCCURS, THE EMERGENCY RELEASE PROCEDURE FOR THE VEHICLE WILL NOT RELEASE THE CHARGING CONNECTOR. THE CHARGING STATUS INDICATOR IS RED. EVENTUALLY CONNECTOR FINALLY RELEASES BUT AFTER EITHER HOURS OF WAITING OR SOMETIMES HITTTING THE CONNECTOR TO JAR IT FREE. DURING THE LOCKED CONDITION, THE VEHICLE IS NOT MOVEABLE - WILL NOT OPERATE. IF IT OCCURS AT A PUBLIC CHARGER, THE CAR IS LITERALLY TIED TO THE CHARGER AND BUILDING, UNABLE EVEN TO BE TOWED. CHARGERS CAN BE IN SOME KIND OF BLEAK, SCARY PLACES. NOT ALWAYS WHERE YOU WANT TO BE TRAPPED ALONE AT NIGHT. THERE ARE MANY REPORTS BY OTHER OWNERS/DRIVERS OF THE SAME YEAR AND MODEL, SEE: HTTPS://WWW.MYVWEGOLF.COM/FORUM/VIEWTOPIC.PHP?F=12&T=839&START=10 OR HTTPS://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?9292185-NOW-CHARGER-PORT-WON-T-RELEASE-CHARGER-CONNECTER! OR HTTPS://WWW.MYVWEGOLF.COM/FORUM/VIEWTOPIC.PHP?F=12&T=158&START=30 . THERE ARE OTHERS ALSO.”

“VEHICLE WAS TRAVELLING ~40 MPH ON PUBLIC ROAD. REACHED DOWN TO PRESS "MODE" BUTTON TO LEFT OF SHIFTER TWICE TO SWITCH TO ECO MODE. PRESSED "POWER" BUTTON BY MISTAKE. TWO PRESSES OF POWER BUTTON CAUSES VEHICLE TO SHUT OFF, EVEN WHILE MOVING. VEHICLE SUFFERED TOTAL LOSS OF POWER. WAS ABLE TO BRING VEHICLE TO A STOP THANKS TO LIMITED TRAFFIC, ENGAGED PARK, AND PRESSED POWER BUTTON TO RESTART VEHICLE. MODE AND POWER BUTTONS ARE RIGHT NEXT TO EACH OTHER, BOTH REQUIRE TWO BUTTON PRESSES TO EITHER ENGAGE ECO MODE (MODE BUTTON), OR ACTIVATE EMERGENCY VEHICLE SHUTOFF (POWER BUTTON). NOT ENOUGH DIFFERENTIATION IN FEEL TO DETERMINE WHICH BUTTON IS BEING PRESSED WITHOUT TAKING EYES OFF ROAD AND LOOKING DOWN AT SHIFTER CONSOLE.”

“THE E-GOLF WAS IN MOTION ON A PEDESTRIAN ROAD, THE VEHICLE STOPPED WITHOUT WARNING. THEN, A MESSAGE DISPLAYED STATING SOMETHING LIKE "ERROR: ELECTRICAL SYSTEM." THE CAR WOULD NOT MOVE AT ALL. THE CAR WAS TURNED OFF AND ON AGAIN, YET NOTHING HAPPENED; IT COULD NOT BE RESTARTED, THE WINDOWS WOULDN'T ROLL DOWN, AND THE CAR HAD TO THEN BE PUSHED TO THE SIDE OF THE ROAD IN "NEUTRAL" FOR SAFETY. THE CAUSE OF THIS PROBLEM WAS UNKNOWN. ROADSIDE ASSISTANCE WAS CALLED AND THE CAR WAS TOWED TO THE LOCAL VOLKSWAGEN DEALERSHIP/SERVICE CENTER. THE SERVICE PEOPLE AT THE DEALERSHIP DID NOT KNOW WHAT THE PROBLEM WAS AND THEY CALLED VOLKSWAGEN FOR A SPECIALIST TO COME OUT. A SPECIALIST CAME ABOUT A WEEK LATER AND THE SPECIALIST ALSO WAS UNABLE TO DETERMINE THE PROBLEM, HOWEVER, A WEEK LATER THE DEALERSHIP SERVICE CENTER CONCLUDED THAT THE PROBLEM WAS THE AIR CONDITIONER COMPRESSOR VIA VOLKSWAGEN (THE DEALERSHIP SERVICE CENTER CLAIMS THAT VOLKSWAGEN CALLED THEM AND TOLD THEM THAT).”

“I WAS DRIVING MY 5-MONTH OLD VW E-GOLF ON A CITY ROAD WITH HEAVY TRAFFIC AND TRAVELING ABOUT 35-40 MPH WHEN ALL OF SUDDEN MY ELECTRIC CAR SHUT OFF AND CAME TO A SHUDDERING STOP. IT FELT ALMOST LIKE ANOTHER CAR HAD HIT ME FROM BEHIND. THE ELECTRIC VW GOLF CAME TO SUCH AN ABRUPT STOP THAT THE CAR BEHIND ME NEARLY HIT ME. BUT, THEY WERE ABLE TO SWERVE AROUND ME. BUT MY CAR REMAINED STUCK IN THE ROAD AND WITH AN ELECTRIC FAILURE MESSAGE ON THE DASHBOARD. THE CAR WOULD NOT START OR EVEN MOVE. I WAS FRIGHTENED BY THIS INCIDENT. THE VW CAR DEALER WORKED ON THE CAR AND CONSULTED VW. VW STATED THAT IT WAS LIKELY CAUSED BY THE DRIVER HITTING THE START/STOP BUTTON BY ACCIDENT. BUT, I DID NOT PRESS THE BUTTON. THE VW DEALER WAS ABLE TO RE-SET ALL THE ELECTRICAL COMPONENTS AND GET THE CAR RUNNING AGAIN WITHOUT FURTHER ERROR MESSAGES OR INCIDENTS. HOWEVER, I HAVE BEEN READING OF SIMILAR ONLINE REPORTS OF THIS ELECTRICAL MOTOR FAILURE HAPPENING WITH OTHER E-GOLF DRIVERS. I DO NOT BELIEVE VW HAS A PROPER UNDERSTANDING OF WHY THEIR E-GOLF IS SHUTTING OFF WHILE DRIVING DOWN THE ROAD, AND THIS TYPE OF MID-TRIP FAILURE IS LIKELY TO RESULT IN A SERIOUS ACCIDENT AND INJURY/DEATH IF…”