Problems · NHTSA complaints
2009 Volkswagen Eos problems
Owners filed 84 complaints about the 2009 Volkswagen Eos with NHTSA between Oct 2008 and May 2026. The most-cited component is power train (36).
Complaints
84
Filed with NHTSA
Crashes
4
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Power train36
- Service brakes22
- Electrical system15
- Engine13
- Electronic stability control (esc)12
- Fuel/propulsion system5
- Vehicle speed control5
- Air bags4
- Structure2
- Steering1
- Visibility1
- Visibility/wiper1
- Seat belts1
- Engine and engine cooling1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
8
2
0
1
4
1
7
12
20
6
7
6
3
0
2
0
1
3
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2008 | 1 |
| 2009 | 8 |
| 2010 | 2 |
| 2011 | 0 |
| 2012 | 1 |
| 2013 | 4 |
| 2014 | 1 |
| 2015 | 7 |
| 2016 | 12 |
| 2017 | 20 |
| 2018 | 6 |
| 2019 | 7 |
| 2020 | 6 |
| 2021 | 3 |
| 2022 | 0 |
| 2023 | 2 |
| 2024 | 0 |
| 2025 | 1 |
| 2026 | 3 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Power train
36 reports1 crash1 related recall
“While in slow traffic and transmission in Drive position, if I slow down or stop for traffic in front of me or a red light, the transmission does not engage again when given acceleration. I have shut the car off and restarted again, sometimes more than once to get it to engage and get me out of traffic. I have held up traffic behind me. There are also loud clunking noises coming from what I believe is the transmission at each start causing the PRNDL to flash and no power for reverse and drive. I believe all of this will eventually cause a collision as it appears to other vehicles that I should be moving. People have also become very frustrated with my vehicle holding up traffic, especially on the busiest of days and long lines waiting to advance behind me. People have become impatient and angry to the point of road rage. Thankfully, no one has actually tried to hurt me physically. The date below would be the latest incident.”
Service brakes
22 reports2 crashes
“All of my lights on the right side of my dashboard is on..the traction light, brake light,steering wheel light and the speedometer is acting iradical..I put new speed sensors on it and it still haven't fixed the problem..alot of mechanics say it's and electrical problem..I bought the car from flow Mazda dealership a couple years ago it's been sitting since then”
Electrical system
15 reports1 crash
“Car randomly turning off/on. Key stuck in ignition, cannot turn off or on. Bouncing from on to accessory mode without user control. Vehicle was taken to dealership, VW North America has not been very helpful. Could have gotten into an accident as this occured in the road turning into a restaurant. No lights came on about this. Dealership has had car for 3+ weeks "waiting for parts". VW North America does not want to get involved. To kill the engine I had to pull the fuel pump fuse.”
Engine
13 reports1 crash
“approximately 6 years my daughter and her boyfriend were driving and she heard a loud pop sound, and thought it might be a tire but it wasnt behaving like it was and then all of the sudden people are driving next to her telling her to pull over cuz the car was on fire, she pulled it over and as soon as she got out the whole car caught fire. when they noticed the fire it had started near or under the passenger front seat, there was no warning lamps or any problems proir. The auto insurance company took the car and they said they inspected it but never gave me any answers, they simply paid off my loan and that was it. The fire department put out the fire, the car was burnt to a crisp, and the fire men were accusing my kid of smoking and starting the fire, so they did no investigation.”
Electronic stability control (esc)
12 reports3 crashes
“TL* THE CONTACT OWNS A 2009 VOLKSWAGEN EOS. WHILE DRIVING APPROXIMATELY 65 MPH, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE BRAKES STARTED TO HESITATE. THE CONTACT PULLED THE VEHICLE OFF THE ROAD. THE CONTACT STATED THAT THE FAILURE BEGAN APPROXIMATELY TWO MONTHS AGO AND HAD GOTTEN WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ABS CONTROL UNIT FAILED AND NEEDED REPLACEMENT. THE CONTACT PREVIOUSLY TOOK THE VEHICLE TO GUNTHER VOLKSWAGEN OF FT LAUDERDALE (1660 S STATE RD 7, FT LAUDERDALE, FL 33317) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL), BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.”
Fuel/propulsion system
5 reports
“FIRST THING TO GO ON THIS CAR WAS THE CLUTCH PACK COULD HEAR CLANKING NOISE WHEN I WAS SLOWING DOWN...HAD TO REPLACE.. NEXT CAME THE FAILED INJECTOR..I WAS DRIVING THE CAR SMOKE STARTED COMING OUT OF THE ENGINE AND THE EXCHUSHED PIPE CAR ALMOST CAUGHT ON FIRE FUEL HAD LEADED ALL OVER MY ENGINE ..NOW THE ABS UNIT NEEDS TO BE REPAIRED THEY WANT $2,600.00.. ..MY CAR HAS 34,000.00 MILES ON IT...THE INSIDE OF MY DOORS ARE PEELING...THEY WANT ANOTHER $1,000.00 FOR THAT ! ..&THE ROOF GETS STUCK HALF WAY WHEN ITS REALLY HOT!”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.