Problems · by component
1998 Volkswagen Passat suspension problems
90 owner complaints to NHTSA about the 1998 Volkswagen Passat cite suspension, 27% of all 330 complaints for this model year.
Complaints
90
27% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
What owners say about the suspension
Verbatim from NHTSA complaints, newest first
“THE LOWER CONTROL ARMS ON MY 1998 VW PASSAT ARE DEFECTIVE AND DANGEROUS ACCORDING TO MY MECHANIC. VW REFUSES TO REPLACE THEM EVEN THOUGH THERE WAS A RECALL FOR THESE PARTS. THE REASONING IS THAT: - I BROUGHT MY CAR IN FOR THE RECALL AT THEIR DEALER IN 2005 AND AT THE TIME THE PARTS SEEMED OK. - AT THIS TIME, THEIR DEALER HAS REINSPECTED THE CAR. THE VW DEALER THINKS THAT BOTH LOWER FRONT CONTROL ARMS ON THE CAR NEED REPLACEMENT. HOWEVER THE PARTS ARE NOT ABOUT TO FAIL AND THE CAR IS STILL DRIVABLE AND THUS VW WILL NOT PAY FOR THEIR REPLACEMENT. MY MECHANIC STATES THAT THE CAR NEED TO BE REPLACED AND THE CAR IS DANGEROUS TO DRIVE IN THIS CONDITION. PLEASE ADVISE WHETHER VW IS RESPONSIBLE UNDER THE "REVISED-VM (40G3) - DECEMBER 2004" RECALL CAMPAIGN TO FIX THESE. THANKS *TR”
“TL*THE CONTACT OWNS A 1998 VOLKSWAGEN PASSAT. THE CONTACT HEARD A POPPING NOISE WHILE DRIVING 3 MPH IN REVERSE. THE FRONT END OF THE VEHICLE SLAMMED TO THE GROUND WITHOUT WARNING. THE VEHICLE WAS TOWED AND A LOCAL MECHANIC REPLACED THE LOWER RIGHT CONTROL ARM. THE CONTACT HAS THE FAILED COMPONENT ALONG WITH PICTURES. THE MANUFACTURER WOULD NOT PERFORM THE REPAIR FOR FREE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 197,000.”
“HAD A CREAKING SOUND IN THE FRONT END OF MY 1998 VW PASSAT 1.8T. TOOK IT IN TO THE DEALER AND WAS TOLD THE LEFT FRONT UPPER CONTROL ARM TIE RODS WERE BAD (AND DANGEROUS) AND HAD TO BE REPLACED AT MY COST. DID THIS AND 6 WEEKS LATER THE UPPER CONTROL ARM ON THE RIGHT FRONT SIDE FAILED WHILE DRIVING AND CAUSED ME TO HAVE AN ACCIDENT. DEALER "FIXED" THIS PROBLEM AT NO CHARGE AND NOW 4 MONTHS LATER THE SAME SOUND IS BACK AND NOW THE DEALER TELLS ME THAT THE MAJORITY OF THE FRONT SUSPENSION MUST BE REPLACED AND EXPECTS ME TO PAY FOR IT. *JB”
“I AM THE SECOND OWNER OF A PASSAT THAT HAD BEEN DRIVEN 72000 MILES. AT THAT TIME THE FOLLOWING DEFECTS WERE NOTED AND HAD TO BE REPAIRED: 1. OUTER TIE ROD AND CV BOOT. 2. COOLING SYSTEM: ALL COOLING HOSES, OIL COOLER, WATER PUMP, RADIATOR, & ASSOCIATED ITEMS. VW OF AMERICA REFUSED TO REIMBURSE FOR THE COST OF THESE UNTIMELY REPAIRS THAT WERE DUE IN PART TO FAULTY INFORMATION IN THE OWNERS MANUAL, THAT STATES THAT THE COOLING SYSTEM WAS SEALED AND DID NOT NEED ANY MAINTENANCE. THESE ENORMOUS AND COSTLY REPAIRS AT A MILEAGE WHEN COMPARABLE CARS OF OTHER MANUFACTURERS NEED LITTLE OR NO REPAIRS UP TO AND WAY PAST 100,000 MILES, ARE EXCESSIVE IN MY OPINION. (THE FIRST OWNER GETS A WARRANTY OF 100,000 MILES AND 10 YEARS, SOMETHING THAT FOR THE SECOND OWNER IS REDUCED TO 50,000 MILES/5 YEARS. I WONDER IF THE CAR IS SUDDENLY NOT AS GOOD ANYMORE WHEN SOMEBODY BUYS IT FROM A PREVIOUS OWNER?) CONSUMER REPORTS MAGAZINE LISTS REPAIR RECORDS FOR ENGINES AND SUSPENSION SYSTEMS OF THAT YEAR AND MODEL AS BEING "WORSE THAN AVERAGE," AND I CAN SEE WHY. I WOULD WELCOME TO JOIN OTHERS WITH SIMILAR EXPERIENCES FOR A POSSIBLE CLASS ACTION AGAINST VW. *NM”
“THE LOWER CONTROL ARMS ON MY 1998 VW PASSAT ARE DEFECTIVE AND DANGEROUS ACCORDING TO MY MECHANIC. VW REFUSES TO REPLACE THEM EVEN THOUGH THERE WAS A RECALL FOR THESE PARTS. THE REASONING IS THAT: - I BROUGHT MY CAR IN FOR THE RECALL AT THEIR DEALER IN FEBRUARY 2005 AND AT THE TIME THE PARTS SEEMED OK. - AT THIS TIME, THEIR DEALER HAS REINSPECTED THE CAR. THE VW DEALER THINKS THAT BOTH LOWER FRONT CONTROL ARMS ON THE CAR NEED REPLACEMENT. HOWEVER THE PARTS ARE NOT ABOUT TO FAIL AND THE CAR IS STILL DRIVEABLE AND THUS VW WILL NOT PAY FOR THEIR REPLACEMENT. MY MECHANIC STATES THAT THE CAR NEED TO BE REPLACED AND THE CAR IS DANGEROUS TO DRIVE IN THIS CONDITION. PLEASE ADVISE WHETHER VW IS RESPONSIBLE UNDER THE "REVISED-VM (40G3) - DECEMBER 2004" RECALL CAMPAIGN TO FIX THESE. THANKS.”
“NO ACCIDENTS EVER, SEVERE CREAKING IN FRONT LEFT AND RIGHT SUSPENSION. LEFT CONTROL ARM REPLACED (AT MY COST ALTHOUGH UNDER WARRANTY), CREAKING STOPPED FROM LEFT SIDE, BUT RIGHT SIDE STILL CREAKS SEVERELY.”
Showing 6 of 90 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.