2009 Volkswagen Passat fuel/propulsion system problems

“On [XXX], a MIDAS shop found an alleged crack in the front part of the gas tank on the upper part of the tank by the floor board. The manager also stated that it could be a plastic seal from the fuel pump on the top part of the tank. The tank is located next to the exhaust system. My 2009 VW CC 4-Motion only has 122,xxx miles on it. I could see a wet spot and presumed I smelled gas but was not sure. He gave me a printout of what the cost would be to repair the system. I told him I would be filing a report with NHTSA. I then called Lunde's VW, W. Bell Rd., Peoria, AZ. I talked to a Tyler Rodriquez and he said there were no recalls and VW could not warrant the problem. I told him I would be filing a report with NHTSA and he did not respond to me. Both places were quite fast to elicit repairs from their business. Only MIDAS pointed out the exhaust pipes being near the gas tank. Approximately six years ago I had been to another VW dealership in Phoenix about my gas gauge needle not working properly and I was sold a gas cap to fix the problem. The problem has been a recurring one and my gas mileage fluctuates. This situation reminds me of the mid-1970s problem with…”

“FUEL PUMP HAS GONE OUT. VOLKSWAGEN INDICATES MY PARTICULAR CAR DOESN'T QUALIFY UNDER THE RECALL FOR THE RECALL REPORT 17V-509. THIS IS AN OBVIOUS ISSUE WITH THE 2009 PASSAT.”

“THE CAR HAS STALLED MULTIPLE TIMES WHILE DRIVING. LIGHTS POP ON AND THE FUEL PUMP IS THE ERROR CODE, ALONG WITH MISFIRES. I HAVE HAD AT LEAST A DOZEN OR MORE CLOSE CALLS WITH THE STALL OUT AND FAILURE TO START UP, AND AT LEAST 2-3 TIMES I HAVE ALMOST BEEN SERIOUSLY INJURED OR KILLED DUE TO THE STALL OUT. IT STALLS WHEN ITS IN MOTION OR EVEN WHEN IT IS PARKED AND IS STARTING UP.”

“THE VEHICLE HAS ISSUES WITH THE FUEL PUMP , INTAKE & CYLINDERS . I WAS ABLE TO CHANGE THE FUEL PUMP BUT NOTICED ONLINE THE VEHICLE HAS BEEN RECALLED FOR THESE SAME ISSUES . WHEN TURNING THE CAR ON AND DRIVING IT TURNS OFF AND HARDENING THE STEERING WHEEL”

“FUEL PUMP CRACKED, AND PLACEMENT OF PUMP CAUSED GASOLINE TO POOL UNDERNEATH BACK SEAT INSIDE THE CAR, RIGHT UNDER WHERE MY 4 YEAR OLDS CAR SEAT IS. TECH STARTED WE ARE EXTREMELY LUCKY THAT IT DIDNT CATCH ON FIRE, BECAUSE IT WAS BASICALLY A BOMB DIRECTLY UNDERNEATH HIM THAT COULD HAVE GONE OFF ANYTIME THE CAR WAS TURNED ON OR RUNNING. ONLY FOUND OUT ABOUT IT WHEN I TOOK IT TO GET THE FUEL PUMP MODULE REPLACED, AND ONLY FOUND OUT ABOUT THAT RECALL WHEN THE CAR STARTED STALLING OUT WHILE DRIVING. IT IS NOW AT VOLKSWAGEN OF MACON WAITING ON PARTS FOR A $1,000 REPAIR. WE ARE GOING TO GET RID OF THE CAR BECAUSE WE ARE NOT PUTTING MY SON BACK IN A CAR WHERE THAT IS EVEN POSSIBLE.”

“I AM WRITING TO YOUR ORGANIZATION BECAUSE OF THE INJUSTICE I EXPERIENCED WITH A RECALL AT VOLKSWAGEN. A COUPLE OF YEARS AGO I HAD SOME ISSUES WITH MY PASSAT AND TOOK IT TO THE DEALER. DEALERS DOING WHAT DEALER'S GAUGED ME FOR WHATEVER THEY COULD. THIS YEAR, HOWEVER, VOLKSWAGEN CAME OUT WITH RECALL FOR THE PART WHICH I REPLACED TWO YEARS AGO. THEY PAID ME PARTIALLY FOR MY OUR OF POCKET EXPENSES BUT MY ARGUMENT TO THEM WAS THAT I WOULD NOT HAVE BEEN AT THE DEALER TO BE TAKEN ADVANTAGE OF IF NOT FOR THE RECALL. I INITIALLY REQUESTED THAT THEY REFUND FULL LABOR AND ONE OF THE PARTS. BUT COME TO THINK OF IT BOTH PARTS ARE RELATED TO THE FUEL SYSTEM AND NOW I WOULD LIKE A COMPLETE REFUND.”