2013 Volkswagen Passat power train problems

“The contact owns a 2013 Volkswagen Passat. The contact stated that the vehicle was purchased in 2024 from a Used Car Dealer. The contact stated that the check engine warning light illuminated after the vehicle was driven off the dealer lot. The contact drove to the destination and restarted the vehicle and the message "Distressed Vehicle Start" was illuminated. The contact drove the vehicle back to the dealer and the vehicle was taken to an independent mechanic and the contact was advised that there was an issue with the engine. The dealer advised the contact that parts had been ordered and she would be contacted to bring the vehicle in for the repair. The contact was not contacted, and calls were not returned. The contact contacted the warranty company for assistance with the repair. The contact stated that the timing belt was replaced, the vehicle was repaired; however, the vehicle had developed other failures. The contact stated that the vehicle lost motive power and was shaking abnormally while shifting gear. The contact stated that the failure recurred with several unknown warning lights illuminated. The warranty company was contacted, and the contact was…”

“The contact owns a 2013 Volkswagen Passat. The contact stated that while driving at 55 MPH, there was an abnormal metallic sound coming from the vehicle. Additionally, there was an odor of smoke and burnt rubber. The contact was able to pull over safely. The contact stated that there was a hole in the engine. The contact stated that the transmission had exploded. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 14V182000 (Power Train); however, the VIN was not included. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 87,000.”

“I have had an issue with my transmission since I’ve got it. I got it with only 155,000 miles on it in Nov 2023. When i touch my brakes going slow or pull off from a red light my vehicle will make a Sharp noise and shook When i switch gears it will occasionally get stuck and shake when i pull off. I took it to Auto Plus Dealership service a couple times in 2023 where they assured me i had no transmission issue. I had other things like control arms and tires issues that i had fixed. But my car was still doing the same thing. So, i took it to various shops and Auto Plus Dealership service many times throughout the entire year of 2023. Then finally they told me there is a issue with my 02-sense kit and dual mass flywheel as well. During the time they found that issue it was only about 150, 000 miles on my vehicle. Auto Plus Dealership is known to have transmission issues so i was shocked when I was told about the recall. on the issue since my car had high miles on it and it is a known issue. It is progressively getting worse to where it is becoming a hazard and i can't continue to drive my vehicle. And now the Auto plus won't fix all this recall on my vehicle…”

“Stalling? Have to put in DRIVE in order to forward in order to get car to back up? Air bags Dealer will not fix wo $245.00 DX fee. Clock wheel has more connection to what is wrong/Air bags connections as well Connected to HORN (which stopped working) DRIVE? All fuses replaced with new ones; horn would still not work; Dangerous driving in FLORIDA without a HORN** I just want ALL of the DEEMED REPLACEMENT PART OF THIS VW 2013 PASSAT DONE WITHOUT ANY CHARGE Whatsover; even an UNNECESSARY DX FEE** I am driving a car with DEFECTIVE AIR BAGS THAT CAN EXPLODE LEADING TO A LETHAL SITUATION FOR MYSELF AND/or my DISABLED GRANDCHILD** There have been a lot of complaints online other than for what these recalled products are allowed on this vehicle. I am not the only one dealing with this stalling issue/go forward to go backwards issue** DANGEROUS*** what is I have to suddenly put it in reverse to get out of another vehicle or another harmful situation?????”

“While making a right turn, i attempted to accelerate only to be met with intense juddering. i was able to pull of the road and shut off the engine, but it would not restart. I called the every dealership near me and the soonest appointment was 2 weeks out and they would not tell me if they had loaner cars. The appointment comes and the dealer not only tells me to rent a car out of pocket, but the high pressure fuel pump had failed meaning a $7000 replacement of the entire fuel system. My vehicle is still within the mileage limit on the extended warranty but i was 5 months out of the time limit. I brought up the warranty, and a TSB related to this failure and they still told me i was out of luck. I still owe thousands on this car, and another vw dealer tried to gouge me stating that the only way to get out of this was to buy a new car. absolute insanity all throughout this company. And to add insult to injury, every single maintenance item was followed to the exact mileage and the fuel level wasnt even below a quarter of a tank”

“I have had an issue with my transmission since I’ve got it . I got it with only 38,000 miles on it in july 2021. When i touch my brakes going slow or pull off from a red light my vehicle will make a choppy noise and shake. When i switch gears it will occasionally get stuck and shake when i pull off. I took it to volkswagen service a couple times in 2021 where they assured me i had no transmission issue. I had other things like control arms and water pump issues that i had fixed. But my car was still doing the same thing. So i took it to various shops and volkswagen service many times throughout the entire year of 2022. Then finally they told me there is a issue with my whole clutch gearbox kit and dual mass flywheel as well. During the time they found that issue it was only about 45,000 miles on my vehicle. Volkswagen is known to have transmission issues so i was shocked there wasnt any recall on the issue since my car had very low miles on it and it is a known volkswagen issue. It is progressively getting worse to where it is becoming a hazard and i cant continue to drive my vehicle.”