Problems · NHTSA complaints

2004 Volkswagen R32 problems

Owners filed 13 complaints about the 2004 Volkswagen R32 with NHTSA between Oct 2004 and Apr 2018. The most-cited component is engine and engine cooling (3).

Complaints
13
Filed with NHTSA
Crashes
1
Reported by owners
Fires
1
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine and engine cooling3
  2. Power train3
  3. Tires3
  4. Air bags2
  5. Seat belts2
  6. Electrical system2
  7. Structure2
  8. Seats1
  9. Exterior lighting1
  10. Fuel system, gasoline1
  11. Wheels1
  12. Visibility1
  13. Suspension1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20041
20052
20060
20073
20082
20090
20101
20111
20121
20131
20140
20150
20160
20170
20181

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine and engine cooling

3 reports1 fire
“SERVICE BULLETIN # 004, NHTSA NUMBER 10011567, FAILURE OF ENGINE COOLANT TEMPERATURE SENSOR AT 43,500 MILES. ENGINE NEVER WARMED TO OPERATING TEMPERATURE OF 87 DEGREES, OPENED THERMOSTAT AT 75 DEGREES.*TR”
Owner complaint to NHTSAFiled Dec 31, 2008Engine and engine coolingODI 10253339

Power train

3 reports
“I PURCHASED THE CAR IN NOV 2006 AND SINCE THEN HAD NUMEROUS PROBLEMS WITH THE CAR, RIGHT FORM THE START. TIRE PRESSURE LIGHT WAS ON FOR 10 MONTHS, UNABLE TO FIX, REMOTE GARAGE OPENER NOT WORKING PROPERLY, REMOTE CONTROL DOESN'T OPEN THE CAR, BACK DOOR DOESN'T OPEN AT ALL, ONE OF THE STUDS UNDERNEATH BROKE ON FREEWAY GOING TO LAS VEGAS, ENGINE LIGHT ON, CAR OVERHEATING. *TR”
Owner complaint to NHTSAFiled Dec 28, 2007Engine and engine cooling, Power train, Electrical system, Exterior lighting, Structure, TiresODI 10213125

Tires

3 reports
“PLEASE SEE THIS LINK FOR VEHICLE PROBLEM DESCRIPTIONS. HTTP://WWW.RIPOFFREPORT.COM/VIEW.ASP?ID=266231. *TR”
Owner complaint to NHTSAFiled Aug 20, 2007Fuel system, gasoline, Power train, Tires, WheelsODI 10200180

Air bags

2 reports
“THE OUTER SEAT BOLSTER SEAM OF THE DRIVER'S SEAT WHICH RETAINS THE SIDE AIR BAG HAS SPLIT ALONG A LENGTH OF APPROXIMATELY 18 INCHES. I AM CONCERNED THAT THIS WILL ADVERSELY AFFECT THE OPERATION OF THE SIDE AIR BAG SHOULD IT DISCHARGE. IT IS MY UNDERSTANDING THAT THIS IS A NOT UNCOMMON OCCURRENCE ON THIS CAR AND MODEL AS WELL AS MANY OTHERS. THE STRENGTH OF THE THREAD MUST BE SUCH THAT IT WILL PART WHEN REQUIRED TO ALLOW THE SIDE AIR BAG TO PROVIDE PROTECTION BUT NOT BE SO FRAIL THAT IT WILL SPLIT IN NORMAL USE INVOLVING ENTERING AND LEAVING THE SEAT OF THE CAR. EXPERT AUTO UPHOLSTERY TECHNICIANS ARE RELUCTANT TO REPAIR THE SEAT AS THE PROPER THREAD AND STITCH REQUIRED IS NOT CLEAR AND THEY FEAR LIABILITY SHOULD THE SIDE AIR BAG NOT DISCHARGE AS DESIGNED. REPLACING THE SEAT UPHOLSTERY IS PROHIBITIVELY COSTLY.”
Owner complaint to NHTSAFiled Apr 27, 2018Air bags, SeatsODI 11090519

Seat belts

2 reports
“VW WONT REPLACE A BROKEN SEAT BELT. I HAVE EXTENDED WARRANTY BY FIDELITY AND THEY WONT FIX IT EITHER. THIS IS A SAFETY ISSUE AND UNACCEPTABLE. THE PASSENGER REAR SEATBELT IS STUCK IN THE EXTENDED POSITION. VW QUOTED $500 TO FIX.. *TR”
Owner complaint to NHTSAFiled Mar 13, 2013Seat beltsODI 10502670

Electrical system

2 reports
“CAR JUST SHUTS OFF WHILE DRIVING. CHECKED ALL SENSORS ARE WORKING PROPERLY. AND NO CAR WONT START. ECU FAULTY, REPROGRAM OR REPLACEMENT NEED. *TR”
Owner complaint to NHTSAFiled Dec 3, 2012Electrical systemODI 10487168
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.