Research · complaint index

Volkswagen Routan years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 6 model years of the Volkswagen Routan by owner complaints to NHTSA, adjusted for how long each year has been on the road. No single year stands far above the rest.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
200916
201014
201111
20124
20131
20140
YearComplaintsPer year on roadIndexRecallsCrashesSignal
2014200.000Fewest complaints
2013710.000Fewest complaints
20126340.411Fewest complaints
2011175111.004Typical
2010240141.325Typical
2009294161.566Typical
  • 20142 complaints · 0 recallsFewest complaints
  • 20137 complaints · 0 recallsFewest complaints
  • 201263 complaints · 1 recallFewest complaints
  • 2011175 complaints · 0 recallsTypical
  • 2010240 complaints · 2 recallsTypical
  • 2009294 complaints · 6 recallsTypical
Data from NHTSA Complaints & Recalls APIs · synced Nov 10, 2026

Fewest complaints for their age: 2014, 2013, 2012.

02 —FAQ

About this comparison

What Volkswagen Routan years have the most complaints?

No Volkswagen Routan model year drew more than twice the typical complaint rate among the 6 model years compared. The highest was 2009.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.