Problems · by component

2012 Volkswagen Tiguan air bags problems

33 owner complaints to NHTSA about the 2012 Volkswagen Tiguan cite air bags, 22% of all 153 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
33
22% of all complaints
Crashes
7
Reported by owners
Fires
0
Reported by owners
Injuries
6
Reported by owners
01 —Owner reports

What owners say about the air bags

Verbatim from NHTSA complaints, newest first
“Sunroof lets water in and floods in car causing electrical problems, mold, rust, ruining roof interior and carpets. The air bag and horn stopped working and clock spring needs to be replaced. I had no prior warning of that these problems would occur. I have spent thousands of dollars in repairs for electrical trying to figure out why the car stopped working and also how water was getting into car when there is no leaks around the sunroof. This puts the safety of my family as well as others on the road when my car breaks down. I wasn't able to drive my car for months during the winter because the area around the fuel tank froze from rain water sitting in area unknown.”
Owner complaint to NHTSAFiled Mar 11, 2024Electrical system, Air bags, StructureODI 11576555
“I made a report on 11/1/19 about issues with my vehicle due to a manufactures defect that the panoramic roof drains did not drain properly and water leaked throughout the vehicle. Please refer to ODI# 41277589 and Ref.# 238025. This is a known issue with these vehicles and should have been recalled by volkswagon. On September 18, 2023 my daughter got into an accident because the vehicle shut off and couldn't stop. Air bags never went off either. It has officially been determined that there was in fact an electrical short.”
Owner complaint to NHTSAFiled Sep 27, 2023Electrical system, Air bags, Service brakesCrash reportedODI 11546885
“While making a uturn my neighborhood with steering wheel turned to the left I started to hear and feel a "clicking and grinding" noise in steering wheel. Moments later, the airbag error light illuminated on dash and has not turned off. Front driver airbag error, airbag will not deploy in the event of a collision. Horn no longer works. Steering wheel controls do not work. Airbag error warning light displayed on dash and alarms during vehicle ignition. Clock spring seems to be defective and complete power steering failure has happened on multiple occasions, in very dangerous and inconvenient situations (i.e getting on the freeway). Once the engine and computer is powered down and restarted, no longer power steering failure for the time being. No active recall but all sources say this is the recall that has been covered previously. Car is unsafe to drive.”
Owner complaint to NHTSAFiled May 9, 2023Steering, Electrical system, Air bagsODI 11521270
“Water pump melted and needed to be replaced, car won't start, airbag light is on and clock spring needed to be replaced, heated seat gets extremely hot on driver's side when turned on.”
Owner complaint to NHTSAFiled Apr 10, 2023Air bags, Seats, Fuel/propulsion systemODI 11516227
“Pulling out of parking space with steering wheel turned to the left. Heard and felt a "click/grind" in steering wheel and airbag error light illuminated on dash.Front driver airbag error, airbag will not deploy in the event of a collision. Horn does not work. Steering wheel controls do not work. Airbag error warning light displayed on dash and alarms during vehicle ignition. Clock spring defective. Problem was confirmed with independent service center and dealership. VW of America notified. Clock spring is covered under warranty but is on an indefinite national back order, could be months, years or eternity. Car is unsafe to drive without resolution from dealer or Volkswagen.”
Owner complaint to NHTSAFiled Apr 28, 2022Air bagsODI 11462669
“Bought vehicle used--had apparently been taken in at some point prior to our purchase for clock spring recall. Clock spring has failed and cannot find replacement part at any US-based source. Driver's airbag now deactivated.”
Owner complaint to NHTSAFiled Apr 5, 2022Air bagsODI 11459690

Showing 6 of 33 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Air bags: frontal

Free remedy

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Air bagsReported Aug 4, 2015NHTSA 15V483000
Data from NHTSA Recalls API · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2012 Tiguan problem areas