Problems · NHTSA complaints

2012 Volkswagen Tiguan problems

Owners filed 153 complaints about the 2012 Volkswagen Tiguan with NHTSA between Jan 2012 and Sep 2026. The most-cited component is engine (50).

Complaints
153
Filed with NHTSA
Crashes
10
Reported by owners
Fires
0
Reported by owners
Injuries
6
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine50
  2. Air bags33
  3. Electrical system23
  4. Steering21
  5. Fuel/propulsion system12
  6. Service brakes10
  7. Power train7
  8. Seat belts7
  9. Electronic stability control (esc)4
  10. Fuel system, gasoline3
  11. Structure3
  12. Visibility/wiper3
  13. Visibility3
  14. Vehicle speed control3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20126
201312
201414
201513
20166
201719
201825
201921
202012
20214
20225
20236
20244
20255
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

50 reports2 crashes
“The contact owns a 2012 Volkswagen Tiguan. The contact stated that the vehicle was experiencing excessive oil consumption. Additionally, while driving at 65 MPH, the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was able to restart. The check engine, EPC, and TPMS warning lights were illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.”
Owner complaint to NHTSAFiled Aug 25, 2025EngineODI 11682937

Air bags

33 reports7 crashes1 related recall
“Sunroof lets water in and floods in car causing electrical problems, mold, rust, ruining roof interior and carpets. The air bag and horn stopped working and clock spring needs to be replaced. I had no prior warning of that these problems would occur. I have spent thousands of dollars in repairs for electrical trying to figure out why the car stopped working and also how water was getting into car when there is no leaks around the sunroof. This puts the safety of my family as well as others on the road when my car breaks down. I wasn't able to drive my car for months during the winter because the area around the fuel tank froze from rain water sitting in area unknown.”
Owner complaint to NHTSAFiled Mar 11, 2024Electrical system, Air bags, StructureODI 11576555

Electrical system

23 reports2 crashes
“I made a report on 11/1/19 about issues with my vehicle due to a manufactures defect that the panoramic roof drains did not drain properly and water leaked throughout the vehicle. Please refer to ODI# 41277589 and Ref.# 238025. This is a known issue with these vehicles and should have been recalled by volkswagon. On September 18, 2023 my daughter got into an accident because the vehicle shut off and couldn't stop. Air bags never went off either. It has officially been determined that there was in fact an electrical short.”
Owner complaint to NHTSAFiled Sep 27, 2023Electrical system, Air bags, Service brakesCrash reportedODI 11546885

Steering

21 reports
“A couple of weeks now my steering wheel has been locking while I’m driving, sadly I thought it was because I needed to get my car serviced. This morning my steering wheel locked out of nowhere as I was turning and I almost ended up in a head on collision with another car while my kids were in the car. Then my brother did some research and sent me NHTSA link talking about the recalls. This is absolutely dangerous and I need to get reimbursed or something for my SUV doing this. It’s dangerous and can possibly kill someone.”
Owner complaint to NHTSAFiled Sep 27, 2026SteeringODI 11767290

Fuel/propulsion system

12 reports
“Water pump melted and needed to be replaced, car won't start, airbag light is on and clock spring needed to be replaced, heated seat gets extremely hot on driver's side when turned on.”
Owner complaint to NHTSAFiled Apr 10, 2023Air bags, Seats, Fuel/propulsion systemODI 11516227

Service brakes

10 reports2 crashes
“INTERMITTENTLY POWER STEERING WOULD NOT ENGAGE WHEN THE CAR WAS STARTED. TURNED THE CAR OFF AFTER GETTING THE STEERING WHEEL TO LOCK AND POWER STEERING CAME BACK.. LATER NOTICED THE STEERING WAS LOOSE AND WOULD THE STEERING WHEEL WOULD OSCILLATE RAPIDLY. PROBLEM BECAME MORE FREQUENT OVER TWO WEEKS. TOOK TO DEALERSHIP AND THEY DIAGNOSED AS STEERING MODULE NEEDED REPROGRAMMING. PROBLEM RETURNED THE NEXT DAY AFTER BRAKE VACUUM PUMP WAS REPLACED FOR ~$500. REPAIR NOW DIAGNOSED AS REPLACE STEERING RACK AND WIRING MODULE. CAR HAS 112K MILES MOSTLY HIGHWAY DRIVING. NO OFF ROAD DRIVING. VW SAYS BEYOND WARRANTY NOT THEIR PROBLEM. $2200 TO REPAIR. SORRY BUT STEERING IS A FUNDAMENTAL ASPECT OF DRIVING A CAR. WILL MY CAR STILL BE SAFE TO DRIVE?”
Owner complaint to NHTSAFiled Sep 10, 2019Steering, Service brakesODI 11254455
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.