2022 Volkswagen Tiguan electrical system problems

“The MIB3 infotainment center has suffered a complete hardware/software failure and is entirely black. This has completely disabled the rearview backup camera, creating an immediate safety hazard and violating federal safety standards”

“The contact owns a 2022 Volkswagen Tiguan. The contact stated that upon starting the vehicle, an alert flashed indicating that "Travel Assist is no longer available," followed by a loud, persistent chiming noise that continued while driving. The vehicle was taken to an independent certified mechanic. The failure mileage was approximately 75,000.”

“2022 VW Tiguan, VIN [XXX], 54,953 mi. Infotainment screen went black; because the rearview camera image displays only on that screen, the backup camera is completely inoperative in reverse. Failure is constant. I replaced a blown #20 fuse and attempted a hard restart with no result. XXX, Volkswagen of [XXX] [XXX]: tech found DTC in ECM stating no communication with 5F module (infotainment control unit); VW guided test plan directs replacement of the 5F module. Quoted 501.54. Dealer stated this is a known issue and multiple customers there are waiting on the same backordered part. VW has already recalled 2022 Tiguans for this component and this consequence. Campaign 22V-514 ([XXX]): infotainment memory module defect causing rearview camera image not to display, certified by VW as an FMVSS 111 noncompliance. Campaign 25V-082: 2022-24 Tiguan camera control unit error, same loss of camera display. NHTSA VIN lookup on XXX shows no open recalls; my vehicle was included in neither campaign and no remedy has ever been applied. My vehicle has the identical failure (same model year, platform, component, and loss of rear visibility) as the recalled population. The…”

“Travel assist currently unavailable warning goes off frequently in 2022 Volkswagen Tiguan SE-R Line creating a loud repetitive dinging noise which is very distracting and alarming while driving, thus causing a safety issue. This occurs even when not using travel assist features and there is no way for the consumer to disable the travel assist to prevent the warning from occurring. This has been an ongoing issue since purchasing the vehicle in May 2022 and has been reported to the local Volkswagen dealership multiple times with no acknowledgement of the issue or offer to repair while the vehicle was under warranty. I have recently discovered that Volkswagen issued a Technical Service Bulletin for dealerships in May 2023 under (TSB) 2070207/1 (also known as TSB 48-23-01). It is a known issue to Volkswagen and they have failed to issue a recall or properly train their dealerships about the issuance of the Technical Service Bulletin to appropriately repair while covered under warranty.”

“My vehicle was parked on my worksite and when I can out to check a truck in. I noticed my windows looked tinted and when I went to investigate my vehicle was on fire or smoking badly and I closed the door and call [XXX]. This was a very traumatic experience for me considering I had only purchased the vehicle from the dealership on the 18th and had recently been training one of my kids for driving lessons. While I am grateful that me or my family where not physically injured it is unacceptable that both the manufacturer and dealership knowingly put both me and my family in harms way and I expect to be compensated for this preventable traumatic experience we've endured due to no fault of ours. [XXX]”

“According to the report I received from Nucar in Tilton NH, my 5F module for the infotainment system is not working after an OTA update. Navigation, volume, road sign assistance (speed limit signs), bluetooth sound, seat memory, etc .. I had to pay $700 to have them look at the car and they did not fix it. Now My estimate for repair is $1700 ... This car has 68501 miles .. just over 60K - this is not an abuse failure - it is a product failure. There are many reports online indicating multiple model years with this issue. I am not sure what this report will do but I hope it supports fixing these expensive cars which break before you can pay them off.”