Problems · NHTSA complaints

2025 Volvo XC90 B5 problems

Owners filed 29 complaints about the 2025 Volvo XC90 B5 with NHTSA between Sep 2024 and Sep 2026. The most-cited component is electrical system (7).

Complaints
29
Filed with NHTSA
Crashes
5
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system7
  2. Back over prevention7
  3. Forward collision avoidance5
  4. Service brakes4
  5. Lane departure2
  6. Visibility/wiper2
  7. Seat belts1
  8. Vehicle speed control1
  9. Tires1
  10. Other/i am not sure1
  11. Wheels1
  12. Engine1
  13. Air bags1
  14. Other / unknown5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20241
202518
202610

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

7 reports
“The contact owns a 2025 Volvo XC90. The contact stated that while driving 5 MPH from a stop, the vehicle unintendedly accelerated to 40 MPH while entering an access road and turning right. The contact was able to continue driving to the residence. The vehicle was taken to be repaired on several occasions for Google software issues. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The dealer contacted manufacturer and reported that there was no fault found with the vehicle. The approximate failure mileage was 20,551.”
Owner complaint to NHTSAFiled Sep 18, 2026Electrical system, Vehicle speed controlODI 11765214

Back over prevention

7 reports1 crash
“The contact owns a 2025 Volvo XC90. The contact stated that while driving at an undisclosed speed, the safety alert audible sounds failed to function as intended. The contact stated that the alerts failed to provide an audible alert. The contact turned off the vehicle and started and the system independently reset. The vehicle was taken to the dealer, and an unknown software update was performed. The vehicle was repaired; however, the failure reoccurred. The failure became persistent. The contact stated that while reversing, the rear-view camera screen seized. The contact stated that the rear-view camera displayed a still image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,500.”
Owner complaint to NHTSAFiled Jul 31, 2026Electrical system, Back over preventionODI 11753962

Forward collision avoidance

5 reports3 crashes
“I was in an accident going about 35mph. I slammed into a vehicle that turned in front of me. His vehicle was totaled with all of his airbags deployed. My issue is NOT with my airbags. My issue is that the seatbelt pretensioner system (which is designed to prevent whiplash) the emergency braking system and the hazard lights ALL did not active during, and/or after the crash. My vehicle is equipped with the safety features and collision avoidance that consists of seatbelt pretension, auto hazard lights and auto braking in the event of or to prevent a collision. Ironically, a few months before my accident, the seatbelt compression system erroneously activated during a right hand turn in my neighborhood that I make multiple times a day. Volvo the manufacturer had been contacted and did a diagnostic on it.”
Owner complaint to NHTSAFiled Sep 20, 2026Seat belts, Forward collision avoidanceCrash reportedODI 11765680

Service brakes

4 reports1 crash
“I was parallel parked. I put the vehicle in reverse to pull out. When I’d gone a few feet in reverse I baked and the brakes were HARD and failed to stop the car immediately. I nearly hit the car behind me. He/she honked at me, that’s how close I was. It happened three times. I think in all three incidents I was going in reverse. I had the dealership look at the vehicle but they could not replicate the issue. So they claim that it is safe to drive!”
Owner complaint to NHTSAFiled Jun 8, 2026Service brakesODI 11742823

Lane departure

2 reports
“The contact owns a 2025 Volvo XC90. The contact stated that while driving through a construction zone at an undisclosed speed, the lane-keeping assist malfunctioned, causing the vehicle to become erratic, which required the contact to forcefully engage the steering wheel to regain control of the vehicle. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 18,000.”
Owner complaint to NHTSAFiled Dec 30, 2025Lane departureODI 11707882

Visibility/wiper

2 reports1 crash
“The rear passenger windows have a defective haze in the glass that distorts and reduces clarity of visibility. Issue reported to dealership and VOLVO USA yet no resolution. Research indicates that this is a concern with various models - some dealers are replacing the glass, others claim this is normal.”
Owner complaint to NHTSAFiled Nov 25, 2025Visibility/wiperODI 11701532
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.