Problems · NHTSA complaints

2020 Acura ILX problems

Owners filed 10 complaints about the 2020 Acura ILX with NHTSA between Apr 2021 and Sep 2026. The most-cited component is visibility/wiper (3).

Complaints
10
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Visibility/wiper3
  2. Steering2
  3. Lane departure1
  4. Forward collision avoidance1
  5. Service brakes1
  6. Structure1
  7. Electrical system1
  8. Suspension1
  9. Seat belts1
  10. Fuel/propulsion system1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20211
20221
20231
20241
20255
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Visibility/wiper

3 reports
“I live in a colder climate, we’re were experiencing temperatures in the 20’s with ice storms. While driving the rear window completely shattered, the rear defroster was on during the time of the incident. I contacted the manufacturer for a remedy, they informed me there is no remedy for my particular vehicle. They suggested I pay out of pocket at a certified Acura dealership to get a dignostic and to get the window fixed. I decided to have the window replaced by Safelite. There is a very big and well known problem with the 2020 Acura RDX for this same scenario happening. There was warning light or indication something was going on with the window. Acura needs to address the problem with the rear defroster as this poses a huge public safety risk when this happens while the vehicle is being driven.”
Owner complaint to NHTSAFiled Apr 11, 2025Visibility/wiperODI 11654004

Steering

2 reports
“Multipurpose camera unit failure code U3000-49. My camera does not keep its lane assist accurately and sways from side to side when it is working. 9 out of 10 times it does not work. Other acura owners of the ILX 2019-2022 have experienced the same codes and issues around 90K miles+. I have lights on my dashboard like Adaptive cruise control, Automatic braking system, Foward collision warning, Lane departure warning, and automatic high beams. These are all failure points connected to the camera. These safety features need to be recalled.”
Owner complaint to NHTSAFiled Sep 7, 2026Steering, Lane departure, Forward collision avoidanceODI 11762512

Lane departure

1 report

Forward collision avoidance

1 report

Service brakes

1 report
“I am experiencing an issue with my brakes. When I am at a red light and I brake, I find my brakes start to descend. So it's brake, then the brake moves a bit down towards the floor. Then it moves down a bit more. I am still able to brake but I find that the brake pedal moves down a few times while I am sitting at a red light. I am greatly concerned.”
Owner complaint to NHTSAFiled Nov 23, 2025Service brakesODI 11701081

Structure

1 report
“[XXX] [XXX] Email: [XXX] Subject: CarMax auto and CarMax auto finance RE: CarMax auto finance [XXX] Phone: 18009253612 Website: carmax auto finance Transaction Date: 10/23/2023 Amount Paid: 29976 Payment Method: Credit Card I bought a car with Carmax Finance and from the beginning of the car was lemon so I request change. It was denied then I’ll be sending a letter from then I’ll be have issues mechanic paint depreciation I’ll be sending the letters to every single complain organization looking for help and nothing CarMax finance”
Owner complaint to NHTSAFiled Sep 11, 2025StructureODI 11686669
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.