2025 Acura RDX problems

“I own a 2025 Acura RDX with an open EPS recall involving potential loss of power steering assist due to improper software calibration. I live in Bozeman, Montana, far from the nearest Acura dealer. Acura customer care and escalated supervisor offered no reasonable accommodation. Completing this safety recall requires substantial long-distance travel and lease mileage to repair a manufacturer defect. I am submitting this complaint regarding recall remedy access and owner burden.”

“The contact owns a 2025 Acura RDX. The contact stated that while driving approximately 70-75 MPH, the steering wheel was pulling to the right, and the vehicle unintendedly attempted to switch lanes. The contact swerved to avoid another vehicle. Several unknown lights were illuminated. The Lane Departure/Lane Keep Assist feature was previously turned off by the owner. While driving around a curve, the vehicle began to change lanes unintendedly. The vehicle continued to pull in the opposite direction. The vehicle was taken to the local dealer, but it was unclear if the vehicle was diagnosed or repaired. The Smart App indicated that the VIN was included in NHTSA Campaign Number: 25V582000 (Steering). The manufacturer was contacted and confirmed that the tires were rotated, but the recall was not completed. The failure mileage was approximately 6,800.”

“Brakes making a humming noise and loud noises when reversing. Have taken it to the dealer two times already, have had the car less than a year, and the dealer claims there is nothing they can do.”

“The contact owns a 2025 Acura RDX. The contact stated that while reversing, the vehicle stalled, and the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The contact stated that after the third attempt, the vehicle restarted. The contact stated that several days later, the message “Idle Stop - Temporarily Interrupted - System Warming up or Charging” was displayed. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failur,e and a case was filed. The failure mileage was approximately 380.”

“As this car was being driven by my mother, she was going approximately 40 mph around a turn on a road she drives every day and for now reason the car starting saying she had been in a crash, the steering stopped working and the brakes locked and she was no longer in the car. She was able to manuever it into a ditch, which fortunately wasn't very deep to avoid any other cars. We took this to the dealership who indicated they had never seen this type of issue there however when I researched, there had been several reports of this type of incident, 4 in VA alone. The car was at the dealership for over two weeks to be repaired as the dealership had to work with technicians at Acura to determine cause/replacement; however they indicated they can not guarantee it won't happen again. My mother lost my father two years ago and this was the first car she purchased on her own and now she is terrified. We asked Acura to help assist changing her out of this car and they simply refused through the manager of the dealership indicating they did nothing wrong and they have replaced the $8k part. Since she bought the vehicle in April 2025 and this happened just 6 weeks later,…”

“Two issues with this brand new Acura RDX 2025: 1) Herky/Jerking brakes. Experienced this issue weeks after purchasing. Lots of vibration when applying brakes....happens often. Took car back to Acura dealership and they said brakes working as designed. 2) Very soft /no tension in brake pedal. This issue arose within last few months. Press on brake pedal and often it goes to floor panel. Very concerning.”