Problems · NHTSA complaints

2024 Acura ZDX problems

Owners filed 64 complaints about the 2024 Acura ZDX with NHTSA between Dec 2024 and Nov 2026. The most-cited component is forward collision avoidance (26).

Complaints
64
Filed with NHTSA
Crashes
6
Reported by owners
Fires
0
Reported by owners
Injuries
4
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Forward collision avoidance26
  2. Service brakes17
  3. Electrical system13
  4. Back over prevention10
  5. Service brakes, hydraulic4
  6. Exterior lighting3
  7. Power train3
  8. Vehicle speed control3
  9. Structure2
  10. Suspension1
  11. Visibility/wiper1
  12. Air bags1
  13. Parking brake1
  14. Service brakes, hydraulic; autohold brake system/brake hold1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20241
202529
202634

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Forward collision avoidance

26 reports4 crashes
“My daughter was driving on the freeway when traffic ahead suddenly slowed. The vehicle issued a forward collision warning approximately three seconds before impact, and she immediately attempted to brake. She reported significant brake pedal pulsation and resistance while attempting to stop. Dashcam footage shows the vehicle's displayed speed decreasing from approximately 49 mph to 44 mph before impact. Additionally, the automatic emergency braking system did not appear to intervene as expected. I recently discovered NHTSA Engineering Analysis EA26006, an active investigation involving the 2024–2026 Acura ZDX and potential braking system failures, including reduced brake assistance and extended stopping distances.”
Owner complaint to NHTSAFiled Nov 6, 2026Service brakes, Forward collision avoidanceCrash reportedODI 11776191

Service brakes

17 reports2 crashes
“2024 Acura ZDX Type S displayed “Service Brake Assist,” “One-Pedal Driving Unavailable: Use Brake for Stopping,” and “Auto Hold Unavailable” simultaneously at 5995 odometer miles. An electronic ticking or clicking sound occurred from the brake-control area and the vehicle experienced a jerking sensation when coming to a stop. This noise originates from under the dashboard near the steering column and suggests a possible malfunction in the braking or electronic control systems. The warnings cleared after the vehicle was shut down and restarted several times. This VIN previously had DTC C2A22 and brake operating simulator-related warranty repairs but this issue has persisted after being inspected by Acura and confirming that all braking systems systems check out.”
Owner complaint to NHTSAFiled Oct 11, 2026Service brakesODI 11770444

Electrical system

13 reports1 crash1 related recall
“​My car is making a severe rattling noise when driving on even the slightest bumps. There has been a recall issued regarding a suspension issue with loose bolts. I have tried calling Acura, have written an email and sent a registered letter to the corporate office. They do not respond. ​Recall Campaign Numbers: 25V234000, 25V018000, 26V306000, 26V112000, 24V614000 ​Acura Case Number: 16703145 ​Core Complaint Description: ​"Dealer refused immediate recall service due to staffing shortages (only one EV technician), scheduling first available appointment 5 months out. Vehicle currently exhibits severe front-end suspension rattling and vibration on normal roads—a known symptom of front stabilizer bar bolt detachment (NHTSA 25V234000/25V018000) near high-voltage lines. Corporate Client Relations has failed to respond or offer alternate transportation/towing." ​Dealer refused immediate recall service due to staffing shortages (only one EV technician), scheduling first available appointment 5 months out. Vehicle currently exhibits severe front-end suspension rattling and vibration on normal roads—a known symptom of front stabilizer bar bolt detachment (NHTSA…”
Owner complaint to NHTSAFiled Oct 28, 2026Suspension, Electrical systemODI 11774172

Back over prevention

10 reports2 crashes2 related recalls
“The contact owns a 2024 Acura ZDX. The contact received notification of NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact's wife was reversing, the rearview camera displayed a distorted or blank image. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 10,000.”
Owner complaint to NHTSAFiled Oct 19, 2026Back over preventionODI 11772217

Service brakes, hydraulic

4 reports1 related recall
“The contact owns a 2024 Acura MDX. The contact stated that while driving at approximately 10 MPH and coming to a stop, the ABS activated unexpectedly and released brake pressure in the service brake system. The contact stated that the vehicle unexpectedly came to a complete stop. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was associated with NHTSA Campaign Number: 24V614000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 10,080.”
Owner complaint to NHTSAFiled Apr 29, 2026Service brakes, hydraulicODI 11734503

Exterior lighting

3 reports
“Was trying to unlock the vehicle but it wouldn’t unlock the doors with the remote. Had to crawl through the trunk to access the car. Got a “door latch system service” maintenance error on the screen after the dealership had “fixed” it. This is a huge safety concern as this car is electric and if it does not unlock from the inside, can cause the passengers to be stuck in the car.”
Owner complaint to NHTSAFiled Mar 2, 2026Electrical system, Exterior lightingODI 11721598
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.