2015 Audi A3 problems

“For recall 21V198-69BY, I took my car to Audi of Birmingham on recall. They provided me a service form to show the repair had been made, but my passenger side air bag off light is still on because they didn't make the repair. It wasn't brought to my attention until I took my car for another repair job and the didn't make that repair, either.”

“Smelt like something was burning and the smell was coming out of vents. Looked online and found that people have been having issues with the auxiliary heater for the HVAC to help the car warm up faster. I check mine and found that the connector was staring to melt. Seems like it could be a potential fire hazard if not caught soon enough.”

“My 2015 Audi A3 was subject to a fuel suction jet pump safety recall. Before the recall repair was available, the vehicle developed a fuel leak and fuel-spilling problem. Audi inspected the vehicle in XXX and documented that its Tech Line advised replacing the fuel tank and all attaching components, with a quoted cost of approximately $5,730. I was unable to afford this repair and questioned why the fuel tank needed replacement. Audi subsequently performed the suction jet pump recall repair in August 2024. However, the fuel problem did not resolve. After the recall repair, I was told the vehicle continued to spill fuel during testing and that the only solution was still replacement of the fuel tank. I was allowed to drive the vehicle home with approximately one gallon of fuel, after which it remained inoperable for approximately two years. In XXX, an independent repair facility inspected the vehicle. The original fuel tank was NOT replaced. Instead, the facility removed the fuel tank to access and replace the suction jet pump and related components. The vehicle was restored to normal operation, and since that repair there have been no fuel leaks, fuel spilling,…”

“I have an appointment at Audi of Richmond on Wednesday 08/19/26 and was told to have the car there on Tuesday the day before the appointment to fix the recalls. I called Audi USA roadside assistance and also the actual dealership about a complimentary tow based of the fact the reason it stop driving was because of one of the recalls. They said they can’t cover it because they can’t confirm that was the cause that keeps it from driving which confuses me because a fuel pump recall should trigger a stop drive anyway because of fire hazard at the very least. I will upload pictures of the scanner codes that let me know it was the fuel pump recall.”

“The contact owns a 2015 Audi A3. The contact stated that the dealer had previously repaired the vehicle under NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the vehicle was not driven until a year later after the recall repair due to medical issues. The contact stated that while refueling the vehicle, fuel was backing up in the fuel filler neck. Additionally, while driving at an undisclosed speed, the vehicle stalled and failed to exceed 30 MPH. There was a fuel odor coming from the vehicle, and the fuel and check engine warning lights were illuminated. A family friend diagnosed the vehicle and determined that the suction jet pump had failed. The dealer was made aware of the failure. The manufacturer was notified of the failure by phone and email. The failure mileage was approximately 94,242.”

“Dear NHTSA, I am filing a complaint about the handling of a recall repair on my 2015 Audi A3 (VIN: [XXX] ) for the suction jet pump. The service experience has been frustrating and raises concerns about the repair’s quality. 1.First Visit - Inadequate Information: During my first visit to the service center, over an hour away, I was turned away because my fuel level was too high. I was never informed that my gas tank needed to be below a certain level for the repair, resulting in wasted time and travel. 2.Second Visit - Check Engine Light Still On: On my second visit, the suction jet pump was supposedly repaired, but my check engine light remained on. I had informed the service advisor that the light was related to an EVAP system malfunction, which I was told could be caused by a faulty suction jet pump. After speaking with multiple mechanics, I learned that a malfunctioning suction jet pump could cause fuel to enter the EVAP system, damaging parts like the purge valve or charcoal canister. 3.Unreasonable Charges: The service advisor insisted that the remaining EVAP issues were unrelated to the recall and wanted to charge $220 for another diagnostic and…”