2011 BMW 5 Series electrical system problems

“1. Vanos Bolts recall. NHTSA Recall 23V-707. Cause the car the have a rough idle, check engine light, car to stall, and cut off in traffic all with seconds. Dealership says it was not the Vanos Bolts that cause the shutdown, but it is the DME and ICM. 2. The safety of myself and my 15 year old daughter was at risk, along with the drivers on the highway. The car stopped in traffic, and would not release out of park to go in neutral. 3. State Trooper came to call a tow truck, the car was inspected by BMW of Irondale. 4. No warning lamps, messages or other symptoms prior to the failure. The car was driving as normal, a sudden rough idle, light came on, and the car cut off in ongoing traffic, with not warning before.”

“I am filing a complaint regarding the recall work performed on my 2011 BMW 528i for the VANOS bolt safety recall. The recall notice stated the vehicle was unsafe to drive until repaired. I arranged towing to Jackie Cooper BMW in Edmond, Oklahoma because of this safety warning. The dealership performed the recall repair and released the vehicle back to me. Immediately after picking it up, the vehicle experienced a failure and became inoperable. The vehicle had to be towed again. This time, the dealership covered the towing cost and had the vehicle returned to my residence. Staff present at the time included a technician named Luke and the Service Drive Manager, Tayler Hawkins. Staff statements indicated that diagnostic charges would have applied if issues outside the recall were found, but no diagnostics were ultimately billed. There were also inconsistencies regarding the availability of the service manager. I am filing this complaint because the vehicle failed immediately after recall service and required towing. I am concerned that the recall work may not have been performed correctly or that the vehicle was released in a condition that was not suitable for…”

“My 2011 BMW 550i experienced an unexpected fire in my driveway while my wife and I were sleeping. The fire nearly caused our house to catch fire and also resulted in damage to my BMW Z4. I would appreciate the opportunity to speak with someone regarding this matter. For your reference, the last seven digits of my VIN are [XXX] . You can reach me at [XXX] or via email at [XXX] .”

“My car suddenly shut off when I came to a stop at a red light while on a busy state route. The information cluster then began to read “Fuel supply” and “Battery Discharge” My car would not turn back on and still has not turned back on since and it's been over a month now. According to the OBD results, the fuel pump and injectors were somehow seized and therefore have caused the car to become inoperable. I was forced to spend over $1000 just to get my car out of the police tow yard and towed to my home because I could not afford the cost of the repairs needed. The NHSTA website states that there is a recall on both the fuel system and the electrical system for my exact vehicle, but according to my Vin search results, there are 0 recalls. That doesn't make sense. I had just got my new inspection done maybe a month prior to my car breaking down.”

“The contact owns a 2011 BMW 528I. The contact stated that the vehicle was difficult to start. The vehicle was taken to the dealer and the starter was replaced; however, the failure recurred. The vehicle was taken to an independent mechanic where the starter was replaced; however, the failure persisted. The contact stated that while stopped at a traffic light, the vehicle shut off and failed to restart. The vehicle was towed to Pep Boys to be diagnosed. The vehicle was not diagnosed or repaired. Another dealer, BMW of Tallahassee (1485 Capital Cir NW, Tallahassee, FL 32303); was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 140,000.”

“The contact owned a 2011 BMW 535i. The contact stated that while the vehicle was unoccupied and parked in a parking lot, it was brought to the attention of the contact that the vehicle caught on fire. The local fire department arrived on the scene to extinguish the fire. The contact stated that it was unknown if a fire report was filed. A police report was filed. No injuries were sustained. The origin of the fire was unknown. The contact stated that the fire damaged one other parked and unoccupied vehicle that was nearby. The vehicle was towed by the insurance and was deemed a total loss. The vehicle remained in the possession of the insurance provider for further investigation. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.”