Problems · by component
2011 BMW 5 Series steering problems
33 owner complaints to NHTSA about the 2011 BMW 5 Series cite steering, 7% of all 479 complaints for this model year.
Complaints
33
7% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
2
Reported by owners
What owners say about the steering
Verbatim from NHTSA complaints, newest first
“I noticed all of a sudden when I would turn my steering wheel it would make a clicking sound. Then none of my controls were working on the steering wheel. The horn wouldnt work none of the buttons and the air bag malfunction light was on. I researched and quite a few people had the same problem and I found out it was the ribbon wire inside the steering wheel had snapped and broke. The clock spring i guess might have failed or something. So now i have no horn or airbag and it's very dangerous. To ha e it replaced will be a few hundred dollars. This car just keeps having one problem after another. This seems like a really bad design and it is easily broken. I think they should recall this.”
“THIS CAR HAVE BEEN N GREAT MAINTENANCE ALWAYS, AND SUDDENLY STARTED TO THROW WHITE SMOKE AS CRAZY... (75K MILES ONLY) I DID MY SEARCH AND TURNS OUT THAT IS A BIG PROBLEM THAT MANY BMW V8 ENGINE THAT THEY HAVE .... BIG HEADACHE TO SEE THIS KIND OF LUXURY CAR SMOKING LIKE THAT”
“WHILE MAKE TURNS WHILE DRIVING THE VEHICLE AXEL MAKES POPPING NOISE AND STEERING WHEEL JERKS VIOLENTLY. TOOK TO SHOP THEY SAID NOTHING FOUND WRONG WITH CAR. CV AXEL REPLACED ON BOTH SIDES PROBLEM STILL PERSISTS.ALSO NOT EVEN 10K MILES THE CAR WENT THRU 2 BELT TENSIONER CAUSING THE DRIVE BELT TO SNAP/TEAR.”
“TL* THE CONTACT OWNS A 2011 BMW 550I GRAN TURISMO. THE CONTACT STATED THAT THERE WAS A STEERING FAILURE DUE TO THE AIR BAGS. THE CONTACT STATED THAT THE HORN FAILED TO WORK AND THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE DEALER (BMW CERTIFIED PRE-OWNED & SERVICE CENTER NASHVILLE, 4040 ARMORY OAKS DR, NASHVILLE, TN 37204, 1-(855) 838-7142) DIAGNOSED THAT THE CLOCKSPRING ASSEMBLY AND SVL MODULE NEEDED TO BE REPLACED TO PREVENT THE AIR BAG RESTRAINT INDICATOR FROM ILLUMINATING. THE EXTENDED WARRANTY WAS UNABLE TO COVER THE REPAIRS AND THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V832000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.”
“A FEW DAYS BACK MY STEERING WHEEL STARTED MAKING A SQUEAKY NOISE LIKE ONE OF THE RUBBERS HAVE GONE BAD IN THE STEERING COLUMN. MY CAR HAS APPROXIMATELY 55K MILES ON IT AND IS MAJORLY GARAGE KEPT. I RESEARCHED ONLINE AND THERE ARE NUMEROUS COMPLAINS OF THE SAME ISSUE. YOU CAN SEE AN EXAMPLE AT: HTTP://F30.BIMMERPOST.COM/FORUMS/SHOWTHREAD.PHP?T=838504 YOU CAN HEAR THE SQUEAK IF THE CAR IS DRIVING OR IS STATIC.”
“MY 2011 BMW 550I HAS THRICE HAD THIS WEIRD RESPONSE IN THE PAST 6 MONTHS. AFTER DRIVING FOR 30M-1H SUDDENLY GOT MULTIPLE DIFFERENT WARNING LIGHTS BEFORE I LOST CONTROL OF STEERING (STIFF LIKE A DEAD BODY) AND BRAKES FOLLOWING WHICH THE CAR STALLED. IT WAS TOWED TO THE DEALERSHIP WHO SAID THIS WAS A BAD BATTERY WHICH DID NOT MAKE SENSE BUT THE CAR WAS RUNNING THEREAFTER SO I TOOK IT HOME. THE SECOND TIME THE DEALERSHIP WAS CLOSED - I WAS ABLE TO START THE CAR A FEW MINUTES LATER AND TOOK THE RISK OF DRIVING HOME. THE DEALERSHIP SAID SINCE THE CAR WAS RUNNING THEY COULD NOT RUN ANY DIAGNOSIS. THEREAFTER THE CAR RAN FINE FOR 3 WEEKS AND THEN IT HAPPENED AGAIN. THIS TIME I COULD RESTART IT BUT THE CAR WOULD ONLY MOVE A FEW FEET BEFORE STALLING. AFTER TOWING IT TO THE DEALER THEY TELL ME THAT THE BATTERY AND ALTERNATOR BOTH ARE BAD. I CAN UNDERSTAND THAT BUT THERE SHOULD NEVER BE A TOTAL LOSS OF CONTROL ON STEERING AND BRAKES. THAT TO ME IS A SAFETY ISSUE AND BMW NEEDS TO FIX IT BUT THE DEALERSHIP DOES NOT SEEM TO KNOW WHAT TO DO. THEY JUST WANT TO FIX THE BATTERY AND ALTERNATOR AND CALL IT "PROBLEM RESOLVED" WITHOUT DIGGING FURTHER. I HAVE NOT SEEN ANY RECALLS…”
Showing 6 of 33 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.