Problems · NHTSA complaints

2024 Buick Encore GX problems

Owners filed 35 complaints about the 2024 Buick Encore GX with NHTSA between Dec 2023 and Nov 2026. The most-cited component is electrical system (22).

Complaints
35
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system22
  2. Exterior lighting4
  3. Service brakes3
  4. Back over prevention3
  5. Power train3
  6. Engine3
  7. Steering2
  8. Fuel/propulsion system2
  9. Structure1
  10. Other / unknown5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20231
20248
202511
202615

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

22 reports1 related recall
“The contact owns a 2024 Buick Encore GX. The contact stated that after restarting the vehicle and driving approximately 30 MPH, the instrument panel and the radio display screen malfunctioned and displayed blank screens. During the failure, the contact was unable to view the speedometer, odometer, fuel gauge, and engine temperature gauge. The vehicle was driven to the residence, and the local dealer was notified of the failure. The contact was instructed to turn the vehicle off and wait 10 minutes before restarting the vehicle. The vehicle was restarted and the failure self-corrected. The contact stated that prior to the failure, the display screen displayed a Chevrolet logo instead of the Buick emblem upon engine restart. The manufacturer was notified of the failure. The failure mileage was 40,000.”
Owner complaint to NHTSAFiled Nov 4, 2026Electrical systemODI 11775576

Exterior lighting

4 reports
“I recently bought this 2024 Buick Encore GX about a week ago and we decided to take a short trip to [XXX], as we were coming back and was driving downhill, we notice the vehicle was pulling to the left side like a strong wind pulling it. The steering wheel became very stiff and unable to pull back towards the driving lane as my daughter was trying to maneuver back, so she finally slowed down all the way to a full stop as the car approached all the way to the left by pulling hard by itself as my daughter was putting her brakes on. We waited for a few minutes as we turned off the vehicle, then after a few minutes she started back and check the steering by turning both ways to the right and left side, it felt okay then we proceeded back unto the road and came back to [XXX], but it became evening and the panel light came on, within a few hours later the panel light also became blank everything was just dark on the panel, we couldn't see the speeding monitor, the radio panel and the gear light, this happen within 3 minutes then it finally came back on again. This was very terrible and scary. If this vehicle did this to me while I am alone driving it, I wouldn't know…”
Owner complaint to NHTSAFiled Aug 28, 2026Steering, Electrical system, Exterior lightingODI 11760438

Service brakes

3 reports
“Buick dealer is not honoring a GM service bulletin for my car because my VIN number is not on the list but yet my Car exhibits that we had exact problem that the bulletin is for and they are not even honoring the bumper-to-bumper warranty that I have on the car. And there is a kid to fix it. I have evidence I have video. I have audio of what the car does when it goes in reverse in regards to the Brake recall, but they are forcing me to drive a car that has a brake problem and a service bulletin to make the repair and they are not our honoring either the bumper-to-bumper warranty that I have on the car there’s only about 3700 miles on the car and I owned it for two years”
Owner complaint to NHTSAFiled Oct 27, 2026Service brakesODI 11773953

Back over prevention

3 reports1 related recall
“The contact owns a 2024 Buick Encore GX. The contact stated that upon shifting into reverse(R), the rear-view camera displayed a black screen. The manufacturer was notified of the failure. The contact referenced NHTSA Campaign Number: 26V539000 (BACK OVER PREVENTION); as the possible cause for the failure. The failure mileage was 49,000.”
Owner complaint to NHTSAFiled Oct 22, 2026Back over preventionODI 11773039

Power train

3 reports
“When driving on the freeway 60 mph, the car jerked and locked up, no warning lights, speedometer was rising and dropping rapidly, car slowly dropped speed. Had to pull on the side of the road, when car was put to parked, neutral, or drive it went backwards until it wasn’t able to move at all. Car was towed to the GM Chevrolet in my area where it was fixed previously for transmission module issue. After inspection it was found by a mechanic that it was a transmission failure. Thankfully, we didn’t get into an accident but it was a close call.”
Owner complaint to NHTSAFiled Jul 14, 2026Power train, EngineODI 11750191

Engine

3 reports
“Vehicle was started and started misfiring and then shut off, no check engine lights came on. Tried to restart the car and it continued to misfire but eventually stopped. Car also misfires sometimes after refueling. Car was taken to dealership to be looked at and there were no findings of any issues, they suggested it was bad gas.”
Owner complaint to NHTSAFiled Nov 20, 2025Engine, Fuel/propulsion systemODI 11700570
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.