Problems · NHTSA complaints

2016 Buick Encore problems

Owners filed 80 complaints about the 2016 Buick Encore with NHTSA between Jul 2016 and Oct 2026. The most-cited component is engine (41).

Complaints
80
Filed with NHTSA
Crashes
6
Reported by owners
Fires
1
Reported by owners
Injuries
14
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine41
  2. Fuel/propulsion system13
  3. Power train12
  4. Electrical system9
  5. Air bags7
  6. Steering5
  7. Structure4
  8. Seat belts4
  9. Engine and engine cooling3
  10. Wheels3
  11. Vehicle speed control3
  12. Suspension2
  13. Lane departure2
  14. Service brakes2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20163
20177
20186
201912
20209
20218
20223
20236
202411
20258
20267

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

41 reports1 fire
“Sequential powertrain and turbocharger failure on 1.4L Ecotec engine following $5,700 in prior engine repairs. Vehicle experienced sudden loss of motive power. Component is covered under GM Special Coverage/warranty. Authorized GM dealer (Mike Haggerty Buick GMC) and General Motors have engaged in warranty evasion, refusing repair authorization and unlawfully retaining the disabled vehicle on the dealership lot for over 70 days. Furthermore, the dealership transmitted a false completed repair record to national vehicle history databases (CARFAX) on August 28, 2026, while the vehicle remained disabled and unrepaired on the lot.”
Owner complaint to NHTSAFiled Oct 1, 2026Power train, EngineODI 11768263

Fuel/propulsion system

13 reports
“Turbo exhibits exact same symptoms of 17-18 encore recall for the turbo. I frequently get the p0299 code the car becomes sluggish and hesitates to take off from a stop when this code comes on making this car dangerous to drive. This issue has almost caused multiple accidents because the car is so under powered that its hard to get the car across traffic without being hit. I have been having this issue for several years and no one has been able to tell me why the car does this.”
Owner complaint to NHTSAFiled Feb 2, 2026Fuel/propulsion systemODI 11715060

Power train

12 reports
“On my way home in December 2025, my car started to sputter and make noises. All of a sudden the car started going about 10-15 miles. I almost go hit by several vehicles, because they had to put on brakes, I was trying to go up then down a hilly road. I finally was able to get to an Auto Advance Shop, I had to tow the car to Honda then to Buick for a diagnostic test. It had been over a month and I can’t get information in writing what the diagnostic test results are. I’ve had to rent a vehicle for over a month, even though I have a Lifetime Warranty on my power train and motor. I have submitted all my service and repair paperwork to John Miles Buick Conyers Georgia, the GM and Service Department, also I contacted GMC Corporate Office. I have been in a rental car for over a month that I can no longer afford. I don’t know where else to get results for my issue. Thank you, XXX. [XXX]”
Owner complaint to NHTSAFiled Jan 17, 2026Power train, Unknown or other, EngineODI 11711624

Electrical system

9 reports
“I was stopped at a traffic light and began moving forward to make a turn into traffic. As I activated my turn signal and started to proceed through the intersection, the vehicle suddenly stalled and shut off without warning, causing an immediate loss of power while the vehicle was in motion. Another vehicle was entering the intersection at the same time, creating a near-collision situation. I was forced to restart the vehicle in traffic. The incident occurred within less than 250 miles of purchasing the vehicle. The vehicle had recently received an oil change and inspection. No warning lights or messages were observed prior to the stall. This event created a serious safety risk.”
Owner complaint to NHTSAFiled Jan 7, 2026Power train, Electrical system, EngineODI 11709530

Air bags

7 reports5 crashes2 related recalls
“The airbags is displaying OFF despite who is sitting on it. It's been going on for about a year since start of COVID and it isn't turning ON. Also, the backup camera is not working properly and suddenly displaying very dark and not showing up properly.”
Owner complaint to NHTSAFiled Nov 21, 2021Air bags, Unknown or otherODI 11441171

Steering

5 reports
“The contact owns a 2016 Buick Encore. The contact stated that after starting the vehicle, the message "Steering Fault" was displayed, the steering icon was illuminated, and the steering wheel was difficult to turn in either direction. The following day, the contact discovered that the vehicle could be started. The cause of the failure was not yet determined. The manufacturer was notified of the steering failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 15V146000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer had not yet been contacted. The failure mileage was 88,300.”
Owner complaint to NHTSAFiled Oct 27, 2025SteeringODI 11695799
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.