2018 Buick Encore problems

“The contact owns a 2018 Buick Encore. The contact stated that while driving, the vehicle ran rough and sputtered. The check engine warning light failed to illuminate following a deep cleaning service. The vehicle was taken to the dealer for inspection and repair. The dealer identified software failures associated with DTC: P162B and DTC: P111E, and performed software updates. The contact stated that a leak occurred in the positive crankcase ventilation (PCV) system associated with DTC: P0171. The dealer replaced the intake manifold, vapor canister purge valve, and PCV component, stating that no leaks were found during the inspection. The contact had the removed parts inspected by an independent mechanic, who found an internal leak. The contact stated that the OnStar system indicated that the check engine warning light was illuminated, and an abnormal exhaust odor emanated from the vehicle. While driving, the driver experienced drowsiness and expressed concern regarding carbon monoxide exposure. The contact stated that the tailpipe was damaged and expressed concern regarding warranty coverage for the turbocharger and catalytic converter. The manufacturer was…”

“I am filing a formal safety complaint regarding a repeated dangerous defect in my 2018 Buick Encore. The vehicle intermittently locks up while driving without warning. When this happens: brakes become unresponsive or lock steering becomes difficult or locks gas pedal does not respond dashboard warning lights activate vehicle systems malfunction vehicle may not shut off normally This defect has occurred multiple times and creates a serious crash risk. The vehicle has now undergone three repair attempts at an authorized Buick dealership. During the second repair attempt, dealership staff personally experienced the same malfunction while test driving the vehicle. I paid approximately $2,078 cash for repairs after being told the issue was fixed, but the same dangerous defect happened again afterward.The vehicle has remained at the dealership for 15+ consecutive days, causing loss of transportation and work hardship. I am also concerned by inconsistent repair documentation and possible repairs performed that were not clearly disclosed or authorized. This vehicle remains unsafe to drive, and the defect has not been corrected despite multiple repair attempts. I…”

“The contact owned a 2018 Buick Encore. While driving at an undisclosed speed, the "Service AWD" warning light illuminated on the instrument panel. The warning light remained illuminated while driving. The vehicle was taken to the dealer several times, however, the vehicle was not yet repaired. The vehicle was taken to the dealer to be repaired, but the failure persisted. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.”

“The front passenger air bag sensor turns off either before we begin driving or while the vehicle is in motion. The manual says that if you have a seat cushion or are not in the position for the sensor to "see" you, it may turn off. I have a bad back, and I need my 2-inch seat cushion for long trips, or I will be in pain. But when I use my seat cushion, the sensor turns the air bag off. So, if I use my seat cushion (or the sensor otherwise decides to turn the air bag off), I am not protected in the case of an accident. If I don't use my seat cushion, I am in pain from my back. The front passenger air bag should have a manual switch and have the ability to be kept on all of the time, that decision being made by the passenger and not a sensor that is not smart enough to adjust to an additional cushion or other situation.”

“Was driving and lost complete power but came right back on itself. Car also makes a loud noise periodically when reversing and pressing the brake. Was told this was engine timing chain. Cooling fan periodically stays on draining the battery after car is turned off. None of these issues have been correct but told there is no recall to fix these issues.”

“Not long after I purchased my car, i noticed it was lacking power during takeoff and when driving uphill which forced my car to hit very high RPMs during normal use. There was also a P0299 code that appeared then disappeared frequently. I discovered a turbo special coverage N232395330 and took it to Williams GMC in Charlotte. After i told them very clearly what happened MULTIPLE times, confirming the underboost and the code, I even brought it in with the code, they told me the code wasnt "active" and that there no problems...even after i told them I didnt feel safe and couldnt pull out at intersections with fear of being rear-ended. I had videos, they refused to look at and told me to come back when the code was permanent. I drove the vehicle for the next year, 20k miles in order to get the code permanent, after a trip home, through the mountains, really tough without the turbo, my car was consistently pinging 4-5000 RPM under the speed limit on inclines...this happened every time I drove through, but this time the code was active the entire time. 2-3000 miles with the code, finally it was permanent. I brought the car back to Williams GMC, to get the turbo…”