Problems · NHTSA complaints

2020 Buick Envision problems

Owners filed 12 complaints about the 2020 Buick Envision with NHTSA between Aug 2020 and Oct 2026. The most-cited component is power train (3).

Complaints
12
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train3
  2. Air bags3
  3. Electrical system2
  4. Forward collision avoidance2
  5. Service brakes2
  6. Service brakes, hydraulic1
  7. Engine1
  8. Lane departure1
  9. Seat belts1
  10. Wheels1
  11. Vehicle speed control1
  12. Equipment1
  13. Other / unknown2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20201
20212
20221
20232
20244
20250
20262

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

3 reports
“I was driving and came to a stop at a light and all the sudden in my car just shut off. It took me a minute to try to turn it back on while cars behind me honking their horn. I’m assuming it has something to do with the electric due to the start stop button. I don’t have official incident report because I was able to get my car turned back on. I looked it up on the Internet and several people are having this issue.”
Owner complaint to NHTSAFiled Dec 11, 2024Power train, Unknown or otherODI 11630026

Air bags

3 reports1 crash
“The contact owns a 2020 Buick Envision. The contact stated that the front driver's side seat belt failed to extend and was inoperable. The vehicle was taken to the dealer, where it was diagnosed. The dealer informed the contact that the front driver's side seat belt ratchet was abnormally opened, causing the air bag module to fail. The dealer determined that the front driver's side seat belt assembly and the front driver's side air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,910. The VIN was not available.”
Owner complaint to NHTSAFiled May 16, 2024Air bags, Seat beltsODI 11589109

Electrical system

2 reports
“We have two problems what we would call safety issues. First, all the sound in the vehicle was lost which included safety belt warning alarm, turn signal bells, door open alarms, etc. We were told by the dealership that it was a faulty amplifier. Secondly, the sunroof opened by itself, and is locked in the open position which makes the vehicle undrivable due to weather conditions and makes it an easy target for theft. The vehicle was locked and parked in our driveway when we noticed the sunroof was open. We know this occurred on it's own as we had just washed the vehicle and locked the doors. The next day we found the sunroof open and the doors still locked. This is a computer software issue within the vehicle as these issues occurred within a matter of days of each other. The sunroof opening on its own is a safety issue as a unsecure car is a problem, opening during traveling in a storm is a real threat to driving conditions. During our investigations we have found other cases the same as ours.We have reached out to GMC and we were told no recalls have been issued and to file a complaint with NHTSA and our state Attorney General. Our vehicle has been sitting…”
Owner complaint to NHTSAFiled Aug 14, 2024Electrical system, Lane departure, Forward collision avoidanceODI 11608542

Forward collision avoidance

2 reports
“I put the car into park and I exited the vehicle because I forgot to push the stop button. So I reached accross the driver's seat and push the stop button. When I did this the car began to roll back as if it was in neutral. I did not touch the shift knob. It shifted into neutral on its on. The front down was open at the time. The car should not have moved if the front door was open. The car ended up rolling down a small hill and ran over me.”
Owner complaint to NHTSAFiled Sep 7, 2023Service brakes, Forward collision avoidance, Power trainODI 11543086

Service brakes

2 reports
“The Air Bag, Parking Brake, Traction Control/StabiliTrak/Electonic Stability Control lights all came on while operating my vehicle. The lights did not go off, so I reported to the dealership. They determined it was an internal defect in the Inflatable Restraint Sensing and Diagnostic Module. This was not covered under warranty and appears to be a defect in the module. I believe this to be a serious safety concern and recommend a recall of this issue.”
Owner complaint to NHTSAFiled Oct 26, 2023Air bags, Wheels, Service brakesODI 11552084

Service brakes, hydraulic

1 report
“The contact owns a 2020 Buick Envision. The contact stated that while attempting to reverse, the brake pedal was depressed but failed to respond. An independent mechanic was contacted. The vehicle was taken to the independent mechanic, who diagnosed and determined that the power brake booster vacuum pipe assembly needed to be replaced. The approximate failure mileage was 130,000.”
Owner complaint to NHTSAFiled Oct 20, 2026Service brakes, hydraulicODI 11772460
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.