Problems · NHTSA complaints

2023 Buick Envision problems

Owners filed 26 complaints about the 2023 Buick Envision with NHTSA between Apr 2023 and Oct 2026. The most-cited component is electrical system (8).

Complaints
26
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system8
  2. Power train5
  3. Engine4
  4. Service brakes4
  5. Back over prevention3
  6. Fuel/propulsion system2
  7. Fuel system, gasoline2
  8. Lane departure2
  9. Steering2
  10. Service brakes, hydraulic2
  11. Air bags1
  12. Structure1
  13. Vehicle speed control1
  14. Other / unknown3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20238
20245
20254
20269

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

8 reports
“The battery repeatedly discharged and became flat when the vehicle was left unused for several days. This has occurred 4 times to date December 14th 2023 November 12th 2024 December 17th 2025 March 23rd 2026 Each time Buick replaces the battery, they blame something else. They did send an engineer to review it on April 22nd, 2026, and he confirmed that everything was fine. I unfortunately have no confidence that is the case. There is no warning; the vehicle will be left for three days or more without being turned on, and the vehicle will be dead. The vehicle is also experiencing issues with power going out on the dashboard intermittently.”
Owner complaint to NHTSAFiled Oct 5, 2026Electrical systemODI 11769139

Power train

5 reports
“The contact owns a 2023 Buick Envision. The contact stated that while driving at 67 MPH, the vehicle unexpectedly jerked and then lost motive power without warning lights being illuminated. The vehicle was unable to restart. The vehicle was towed to a service center where it was diagnosed that the transmission solenoid had seized and that the failure was internal to the transmission. The contact was informed that multiple TSB codes were found. The vehicle was not repaired. The contact was referred to the NHTSA hotline for further assistance. The contact also stated that the insurance agency was scheduled to inspect the vehicle for a claim. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.”
Owner complaint to NHTSAFiled Sep 10, 2026Power trainODI 11763456

Engine

4 reports
“While driving in traffic, after changing lanes, the vehicle experienced a complete electrical shutdown without warning. The engine shut off, the dashboard went completely black, and hazard lights were not functional. There were no warning lights, messages, or audible alerts prior to the failure. The vehicle was in active traffic and, stopped without power steering or brake assist. After opening the hood, multiple wiring harnesses and a loose battery cable were visually observed. When wiring was physically moved, electrical power was immediately restored. Upon restart, the vehicle hesitated to start and then displayed messages instructing the driver to open and close the driver and passenger windows, indicating a full system reset due to power loss. We were able to return home safely. Parked the car, and obtained a rental. The vehicle had been serviced by the Buick dealership where the car was purchased, three days earlier. Two days after the incident, I was able to speak to someone at the dealership, who stated they may have bumped something. The vehicle was towed to the dealership, and assessed. The dealership later documented a loose battery cable and…”
Owner complaint to NHTSAFiled Jan 15, 2026Electrical system, EngineODI 11711263

Service brakes

4 reports
“The customer service recall caused the battery to drain in which caused all electrical functions to malfunction. My breaks locked up while I was driving. My abs light came on, transmission light, collision, check engine, and steering wheel light came on. It was multiple incidents, but with my breaks locking up is the approximate date I put in statement. I was driving in a parking lot.”
Owner complaint to NHTSAFiled Oct 17, 2024Steering, Electrical system, Service brakesODI 11620405

Back over prevention

3 reports
“November 2024 his vehicle was purchased used with only 5600 miles on it an unaware that this vehicle did not have the side blind alert or rear cross traffic alert. It was after downloading the original window sticker it was noticed that the vehicle did not have these safety features. The original window sticker shows a $ 350.00 credit for these safety features. My opinion these safety features should be required. This Buick was purchased through a Ford dealer as used and we were not informed of this. In doing some research it appears that GM had a chip issue and this is the reason for the credit. I don't understand how the forward safety features are installed but the rear safety features are deleted. I don't think that Buick and GM should have been allowed to sell a vehicle that didn't include these important safety features.”
Owner complaint to NHTSAFiled Dec 27, 2024Lane departure, Back over preventionODI 11632592

Fuel/propulsion system

2 reports
“Parked a running vehicle, 2023 Buick Envision with 52000 miles and when I went to start the car again, it would not run; cranked OK but would not start, just "stumbled" for a few seconds and then nothing. Tried several times thereafter to start to no avail. Called for a tow and learned that due to a not running vehicle that has electronic transmission, could not put it in neutral to allow a simple tow; tow driver had to put dolly on both front wheels and rear to tow to GM dealer. Original decision by service rep was that the fault was due to a bad fuel pump module. I called GM for any recall on this model and device only to hear that it was not a problem for them to present a recall. I am not the first customer that has had this problem according to your website and number of complaints with the same make, year, and model of Buick.”
Owner complaint to NHTSAFiled Feb 5, 2026Fuel/propulsion systemODI 11716046
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.