Problems · NHTSA complaints

2017 Cadillac CTS-V problems

Owners filed 21 complaints about the 2017 Cadillac CTS-V with NHTSA between May 2018 and Jul 2025. The most-cited component is power train (8).

Complaints
21
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train8
  2. Steering6
  3. Wheels3
  4. Electrical system2
  5. Air bags1
  6. Suspension1
  7. Tires1
  8. Vehicle speed control1
  9. Other / unknown2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20181
20197
20200
20211
20222
20232
20243
20255

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

8 reports
“I began hearing a “hum” when driving my vehicle and dismissed it thinking it was the type of low profile, no flat tires. After a getting new tires, brakes, brake pads, and control arms, we still heard the “hum” and it continued to get louder. We took the car to 4 different places where they all stated the rear differential is the problem. I never had a service engine light come on. We found out that there was a recall on this part for other Cadillac CTS vehicles but my VIN did not come up as one that has a recall. I have had my rear differential fluid serviced and changed right before 30K miles. I now have a little over 95K miles and am told there is a back order for this part due to how many other Cadillac CTS vehicles are having the same issue. This could make car lock up at any time while driving. I transport my grandchildren and elderly Mother in this vehicle regularly. We have been told that it will take over $6K to fix and since the part is on back order, it will be several months before it can be fixed. This is not only a dangerous and possibly deadly circumstance, but extremely inconvenient and expensive. This part needs to be recalled for all Cadillac…”
Owner complaint to NHTSAFiled Jul 12, 2025Power trainODI 11672975

Steering

6 reports
“Unknown I have been driving my car for 2 years now. For about the last year the steering in has been handling horrible and I have checked all parts every think is in good condition. I have read online it's a common problem and I see it as a safety concern especially since it's recalled on the same vehicle different vin. So when driving down the highway it's hard to stay centered and the car pulls different directions and the steering gets stiff to where it feels locked up. It is electrical power steering and I have experience from a prior experience with a 2009 pontiac g6. All these parts should of been recalled and not just a handful.”
Owner complaint to NHTSAFiled Jul 12, 2025Steering, Power trainODI 11673062

Wheels

3 reports
“My dream car…2017 Cadillac CTS 3.6L prem. Lux. I’ve noticed a lot of complaints with very low miles under 30,000 service suspension system, car has new Perelli tires 19” and the driver front tire went flat. What’s going on, I don’t want the dealer to take advantage of me. I can’t understand why this vehicle would be giving me problems so soon purchased from Calstar Mercedes dealer on [XXX] of 2023.”
Owner complaint to NHTSAFiled Mar 2, 2025Steering, Suspension, WheelsODI 11645851

Electrical system

2 reports
“our 2017 Cadillac CTS-V has all of a sudden a cracked CUE screen. The car is garage kept and only has 14395 miles. It just spontaneously cracked. The dealer that is fixing it is making us pay $125 deductible to get it fixed even though there is a class action law suit currently for others that have this same issue. The whole CUE screen cracks in a spider web like formation and makes the screen very difficult to read.”
Owner complaint to NHTSAFiled Jun 24, 2022Electrical systemODI 11470804

Air bags

1 report
“Passenger sensing device for the passenger seat is failing intermittently. Service airbag light is coming on periodically, and, when it does, the passenger "Airbag ON" light fails to illuminate even if a passenger over 100 lbs is in the seat. This is a long recurring issue with all GM cars where the sensing pad goes bad.”
Owner complaint to NHTSAFiled Mar 14, 2025Air bagsODI 11648358

Suspension

1 report
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.