2023 Cadillac Lyriq problems

“The gauge cluster/infotainment screen dims automatically when the light sensor on the dash senses the environment has gotten darker. The problem is that this happens extremely early at dusk/dark hours when it's still fairly bright outside, and the brightness of the screen is too dim to see things clearly. Also, once this automatic dimming happens, there is no way to turn the brightness back up. This feature also CANNOT be disabled in the settings anywhere. This results in a safety issue where the screen is not sufficiently visible at times when the auto dimming (which is also tied to the automatic headlights) kicks in for the screen.”

“The entire left portion of the screen became inoperable and remained a black screen despite attempts to reset the system. The left side of the screen contains information such as gear selection, speedometer, lane keep assist, and many other important information. There is no other way to see what speed you are going besides this screen. Several others in my cadillac lyriq facebook group have experienced this issue, it is a major safety concern and needs to be addressed immediately before someone gets hurt from this.”

“Weather was dry. Time was 5:30 PM - still sunlit. Driving down the interstate, 70 MPH in the middle lane of a three lane highway. Super Cruise is active, no cars in front of me within 500+ feet. I MAY recall a partially blown tire in the lane to my left. All of a sudden, car brakes and slows abruptly to about to about 40MPH. I can not recall of brakes were active but my car was configured for "one pedal driving" so when the accelerator was disengaged, the brake is applied. "Service Driver Assist" warning comes on. The service driver assist icon on the dashboard remained yellow. The next morning, the service driver assist icon was gone.”

“Driving on connecter road between 2 freeways at 35-40 mph because of traffic. Suddenly the car veers to left on its own and hits concrete lane guiding wall damaging the left front of the car. Next tried to brake and they didn't work. Unable to steer the car it heads to the right and up on the rocks decorating of the road. Car goes another 25 or more feet before stopping due to rocks slowing down the car. The air-bags never deployed. Tried to contact SOS button but didn't work. Next contacted ONSTAR but they were no help and didn't show that an accident occurred and said call 911 which was done. Ever since the purchase of this EV car have been having trouble with it. The Emergency light (red car on dashboard) lit up and went to dealer who kept the car over a week. Green car worked for a while but occasionally turned red. Went to dealer again. Also, one day the steering wheel would not work until tried several time to restart the car. Dealer managed to break the steering wheel and repaired it. They also cracked the glass on the computer screen but denied they did it. Was planning to enact the Lemon Law on the car. Car now in repair shop. VELLOCITY COLLISION…”

“Backing out of driveway and screen went black and a collision occurred a second or two later. We have had the Lyriq in the shop multiple times for glitchy screens and screen going black but never has been fully resolved. I did recieve a recall letter (unfortunately I threw it away) but now it shows no recalls (strange). This black screen issue has been a problem since day 1 but now it has resulted in a collision. I have been unable to even back my car out of the garage when raining due to the sensitivity of the collision detect so there is NO excuse that it didn't alert. Cadillac has had the car since the accident and claim nothing is wrong with it and they are not responsible. I do not believe that. I have met with dealership GM who is looking into this further. I wanted to bring to the NTSB as this is 100% a safety concern. Thank God there wasn't a child on a bike or a baby in a stroller behind us. This didn't result in any human harm but the vehicle sustained damage that I believe was the direct result of malfunctioning technology on the car to prevent it.”

“The 12 volt battery of my 2023 Lyriq died even though the main battery was at 79% charge. The car had sat unused for three days. The 12 volt battery controls the opening of doors, charging ports, and all other accessories. I was effectively locked out of my car without warning. The only way in the car is by using the key in the keyfob and crawling through the trunk. GM has known about this issue, but has not informed owners that this could happen and what to do. They believe it is from an installation of an over the air update stalling, but cannot prove that is definitively the issue. As a woman, I rely on my vehicle to be a place of safety and find it completely unacceptable to be locked out of my car in any public setting. I live in an urban area and have had to rely on my car as a place of refuge from people that I do not feel safe around. Having a jumper from the main propulsion battery to ensure that the doors still work should be integrated and customers alerted at a minimum. I'd rather sit inside a dead car and wait for help, than be stuck outside it or crawling through my trunk.”