Problems · NHTSA complaints

2025 Cadillac Lyriq problems

Owners filed 19 complaints about the 2025 Cadillac Lyriq with NHTSA between Feb 2025 and Oct 2026. The most-cited component is electrical system (6).

Complaints
19
Filed with NHTSA
Crashes
4
Reported by owners
Fires
1
Reported by owners
Injuries
5
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system6
  2. Forward collision avoidance4
  3. Service brakes2
  4. Air bags2
  5. Vehicle speed control2
  6. Power train2
  7. Steering2
  8. Fuel/propulsion system2
  9. Visibility1
  10. Suspension1
  11. Wheels1
  12. Service brakes, hydraulic1
  13. Visibility/wiper1
  14. Other / unknown3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20257
202612

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

6 reports1 related recall
“My 2025 Cadillac LYRIQ has approximately 12,000 miles. On multiple occasions, the vehicle has unexpectedly applied the brakes and come to a sudden, forceful stop even though there was no visible vehicle, pedestrian, or obstacle requiring emergency braking. During the most recent incident, the abrupt stop caused my body to move forcefully and I developed neck pain. This creates a serious risk of injury, loss of control, or being struck from behind. The vehicle has also displayed “AWD Temporarily Unavailable,” ABS/brake warnings, vibration while braking, steering vibration, and shaking during acceleration. These symptoms began before the latest sudden-braking incident and have continued after a previous software update. I attempted to obtain diagnosis and repair through Pepe Cadillac and North Bay Cadillac. I was told at different times that the vehicle could not be serviced promptly, that there was no technician or loaner available, or that the vehicle did not have applicable warranty coverage because it was previously a fleet vehicle or was not purchased from that Cadillac dealership. GM/Cadillac Customer Care has also been contacted repeatedly, but the safety…”
Owner complaint to NHTSAFiled Oct 2, 2026Electrical system, Service brakes, Forward collision avoidanceODI 11768447

Forward collision avoidance

4 reports1 crash
“On XXX, I was involved in a collision with my 2025 Cadillac Lyriq with vin # [XXX]. in which my vehicle struck a parked car, then a tree, then a curb, in sequence, at approximately 30 mph. The vehicle continued onto the curb after the final impact. All passengers sustained injuries and required X-rays and medical treatment. There were no warning lights or dashboard indicators prior to the collision suggesting any system malfunction. During the collision, the front airbags did not deploy despite multiple significant impacts. Additionally, Automatic emergency braking didn't engage as it should Following the collision, inspection showed extensive front-end damage including damage to the tires, suspension, and cross member, hood, grill, fender etc. requiring full front-end replacement. I am requesting that NHTSA investigate the non-deployment of the airbag system and the brake failure in relation to this incident.”
Owner complaint to NHTSAFiled Aug 26, 2026Air bags, Forward collision avoidanceCrash reportedODI 11759823

Service brakes

2 reports1 crash
“I was in a public parking lot and slowly approached a parking space in front of a store. When I applied the brakes to stop in the space, the car did not respond, it continued to drive forward, up the curb, crashed through the store front, and eventually came to rest mid-way in the store, amidst the furniture and store structure.”
Owner complaint to NHTSAFiled Feb 5, 2026Service brakesCrash reportedODI 11715882

Air bags

2 reports2 crashes
“The contact owns a 2025 Cadillac Lyriq. The contact stated that while driving 5 MPH during dry weather conditions in traffic, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond. The contact stood on the brake pedal; however, the vehicle failed to respond and crashed into the vehicle in front that had stopped due to traffic. In addition, the contact stated that the brake pedal jerked while it was depressed. No warning lights were illuminated, and the Crash Imminent Braking system failed. The driver-side and passenger-side air bags did not deploy. The contact suffered injuries to the back that did/did not require medical attention. No police report was filed. The contact drove the vehicle to the residence. The insurance company was not notified. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.”
Owner complaint to NHTSAFiled Jun 20, 2025Service brakes, hydraulic, Air bagsCrash reportedODI 11668170

Vehicle speed control

2 reports
“The contact owns a 2025 Cadillac Lyriq. The contact stated that while driving approximately 45 MPH on a four-lane highway with the cruise control deactivated, the vehicle unintendedly accelerated. The contact stated that the vehicle accelerated above 100 MPH. During the failure, the cruise control erroneously activated but the speed was not displayed. The contact attempted to stop the vehicle by depressing the brake pedal but it accelerated instead. OnStar was contacted for assistance and moments later the vehicle decelerated and was driven to the shoulder. The contact stated that the vehicle travelled approximately 3 miles before the vehicle decelerated. The contact exited the vehicle, and there was smoke coming from the wheel wells and the brake pads. A tow truck was called to the scene, and the vehicle was towed to a local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 10,000.”
Owner complaint to NHTSAFiled Aug 25, 2026Vehicle speed controlODI 11759406

Power train

2 reports1 crash
“I did some online research and am concerned that the accident may have been caused by a safety issue reported on our 2025 model Cadillac Lyriq involving its One Pedal Driving (OPD) feature. We had tried using OPD when we first got the car and didn't like it and have not engaged it again over the past year. However, after an Over The Air update last week, the feature seems have been engaged by itself. I noticed it the evening before and needed to research how to disengage. In the mean time my wife had to go out before I was able to disengage it, and not realizing the issue was anything but undesirable she went out to an appointment and had an accident pulling into a parking spot at Walgreens. The car surged forward into some small bushes and a small causing damage to the front bumper, grill cover, and several other pieces. No one was hurt, but the risk is obvious.”
Owner complaint to NHTSAFiled Jul 13, 2026Power trainCrash reportedODI 11750061
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.