Problems · NHTSA complaints

2020 Cadillac XT4 problems

Owners filed 18 complaints about the 2020 Cadillac XT4 with NHTSA between Nov 2020 and Oct 2026. The most-cited component is engine (4).

Complaints
18
Filed with NHTSA
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine4
  2. Service brakes3
  3. Forward collision avoidance3
  4. Electrical system2
  5. Suspension2
  6. Service brakes, hydraulic2
  7. Fuel system, gasoline1
  8. Visibility/wiper1
  9. Power train1
  10. Back over prevention1
  11. Tires1
  12. Vehicle speed control1
  13. Lane departure1
  14. Air bags1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20202
20210
20222
20231
20243
20258
20262

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

4 reports1 fire
“The contact owns a 2020 Cadillac XT4. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the EVAP pump (Evaporative Emissions System) was leaking. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not repaired. Additionally, the contact noticed that the fuel mileage of the vehicle was fluctuating. The contact stated that the vehicle made an abnormal sputtering sound and delayed starting while pressing the Push to Start button. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 56,400.”
Owner complaint to NHTSAFiled Nov 25, 2025Fuel system, gasoline, EngineODI 11701521

Service brakes

3 reports1 related recall
“Brakes feel squishy again, feels like it won’t stop, vehicle leak, tpms light on”
Owner complaint to NHTSAFiled Jul 6, 2026Unknown or other, Service brakesODI 11748420

Forward collision avoidance

3 reports
“MY ABS & STABILITY TRACK SYSTEM IS MALFUNCTIONING WHICH ALMOST CAUSED ME TO LOSE CONTROL OF MY VEHICLE. I HEARD THERE WAS A RECALL ON THE 2019 & 2020 BRAKING SYSTEM. I FOUND THAT INFO ONLINE AFTER DOING A SEARCH”
Owner complaint to NHTSAFiled May 18, 2025Suspension, Service brakes, Forward collision avoidanceODI 11661746

Electrical system

2 reports
“Rear camera/360 camera works intermittently. Vehicle has been recalled for this exact problem and was taken to dealership for correction. Camera became inoperative again and a camera replacement was paid for out of pocket around early 2025. 6 months later, the issue has started again and camera is inoperative when reversing.”
Owner complaint to NHTSAFiled Sep 30, 2025Electrical system, Visibility/wiperODI 11690473

Suspension

2 reports
“The contact owns a 2020 Cadillac XT4. The contact stated that while driving at an undisclosed speed, she heard an abnormal popping sound coming from an unknown location. Additionally, there was a screeching sound coming from the brakes. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear passenger’s side shock absorber. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 25,000.”
Owner complaint to NHTSAFiled Mar 8, 2024Suspension, Service brakes, hydraulicODI 11576194

Service brakes, hydraulic

2 reports
“The contact owns a 2020 Cadillac XT4. The contact stated while driving 30 MPH and depressing the brake pedal, the vehicle failed to respond as needed. Several unknown warning lights were illuminated on the instrument panel. The contact stated that after purchasing the vehicle, the vehicle started shaking abnormally while driving. The contact pulled over the right side of the road and turned off the vehicle. The contact was able to restart the vehicle after several minutes. The contact was that while at the residence the vehicle was turned off and failed to restart. The vehicle was taken to Pep Boy and upon inspecting the vehicle the technician noticed oil was leaking from the brake master cylinder, the rear struts, and the shocks. The local dealer was contacted; however, the contact was informed that there were no recalls on the VIN for the failures. The contact stated that the failure persisted. The vehicle was towed to the dealer to be diagnosed and the contact was informed that the battery needed to be replaced and that the tire pressure was low. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate…”
Owner complaint to NHTSAFiled Mar 13, 2025Service brakes, hydraulic, Tires, EngineODI 11648185
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.