Problems · NHTSA complaints

2021 Cadillac XT4 problems

Owners filed 12 complaints about the 2021 Cadillac XT4 with NHTSA between May 2021 and Jul 2026. The most-cited component is fuel/propulsion system (4).

Complaints
12
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Fuel/propulsion system4
  2. Electrical system3
  3. Exterior lighting1
  4. Engine1
  5. Fuel system, gasoline1
  6. Engine and engine cooling1
  7. Power train1
  8. Back over prevention1
  9. Air bags1
  10. Forward collision avoidance1
  11. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20211
20222
20230
20242
20254
20263

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Fuel/propulsion system

4 reports
“there is a recall on the 2021 cadillac xt4, fuel pump control module, N252516900, but my vin is not included. My vehicle seems to be having the same issue. The dealer has been unable to diagnose as it has been happening very sporadic and I don't drive often. Issue first occurred, vehicle would not start in June 2025, clicking noise, happened few times in December and now seems to occur more frequent. car will initially start but will stall and fail to start. vehicle usually starts and engine light stays on, but then engine light will go off within hours. Dealer indicated no error codes were stored. had onstar run a diagnostic today when I had issues and identified a fuel management system issue. In researching I located the recall notice and ran my vin.”
Owner complaint to NHTSAFiled May 10, 2026Fuel/propulsion systemODI 11736841

Electrical system

3 reports1 crash
“The contact owns a 2021 Cadillac XT4. The contact stated while driving 40-45 MPH, the vehicle suddenly stopped, and was shifted into park but failed to restart. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the fuel pump control module and battery needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 34,536.”
Owner complaint to NHTSAFiled May 1, 2025Electrical system, Engine, Fuel system, gasolineODI 11658240

Exterior lighting

1 report
“DTRL failed and signal burned/melted I was unable to pass state inspection”
Owner complaint to NHTSAFiled Jul 10, 2026Exterior lightingODI 11749599

Engine

1 report

Fuel system, gasoline

1 report

Engine and engine cooling

1 report
“The contact owns a 2021 Cadillac XT4. The contact stated that while stopped at a traffic signal, the signal turned green; however, when the accelerator pedal was depressed, the vehicle hesitated before responding as needed. The contact stated that the vehicle lunged into motion. The contact stated that the failure was intermittent at first but became a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam shaft and transmission needed to be rebuilt. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.”
Owner complaint to NHTSAFiled Aug 15, 2024Engine and engine cooling, Power trainODI 11608767
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.