Problems · NHTSA complaints
2019 Cadillac XTS problems
Owners filed 6 complaints about the 2019 Cadillac XTS with NHTSA between Sep 2019 and Oct 2026. The most-cited component is steering (1).
Complaints
6
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Steering1
- Power train1
- Engine1
- Air bags1
- Seats1
- Tires1
- Service brakes1
- Other / unknown1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
0
1
0
0
2
1
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2019 | 1 |
| 2020 | 0 |
| 2021 | 1 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 2 |
| 2025 | 1 |
| 2026 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Steering
1 report
“The contact owns a 2019 Cadillac XTS. The contact stated that while driving 20 MPH, the vehicle lost power steering functionality, and the steering wheel became difficult to turn, and the contact pulled over to the side of the road. Upon turning off and restarting the vehicle, the power steering operated as intended. The contact associated the failure with NHTSA Campaign Number: 19V086000 (Steering). The failure mileage was 109,133.”
Power train
1 report
“currently experiencing transmission shuddering — likely due to a torque converter issue. This was confirmed by an experienced mechanic at the dealership of Cadillac. After doing deep research I’ve learned is documented in Technical Service Bulletins such as TSB 18-NA-355 and 19-NA-121. The shuddering has caused the vehicle to slow down or speed up when at cruising speeds. There were no warning lights nor messages, but I've started to experience the issue/symptoms for about a month now. Which came out of nowhere. Recently, I replaced the transmission cooler line and performed a drain and fill, but the shudder continues.”
Engine
1 report
Air bags
1 report
“The passenger present module in seat isn’t working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced.”
Seats
1 report
Tires
1 report
“The tire tech at Walmart was attempting to remove the tire when the side wall just blew out on my Yokohama 245 /40 20 tire.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.