Problems · NHTSA complaints

2014 Chevrolet Captiva problems

Owners filed 144 complaints about the 2014 Chevrolet Captiva with NHTSA between May 2014 and Jun 2026. The most-cited component is electrical system (61).

Complaints
144
Filed with NHTSA
Crashes
9
Reported by owners
Fires
2
Reported by owners
Injuries
15
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system61
  2. Engine34
  3. Power train17
  4. Structure10
  5. Steering9
  6. Electronic stability control (esc)9
  7. Air bags8
  8. Service brakes5
  9. Fuel/propulsion system4
  10. Visibility/wiper4
  11. Vehicle speed control3
  12. Interior lighting2
  13. Exterior lighting2
  14. Suspension2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20143
20155
20169
201714
201831
201918
202027
202118
202210
20235
20243
20250
20261

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

61 reports2 fires
“Odometer Fraud. The contact purchased a 2014 Chevrolet Captiva. The vehicle was purchased through a dealer sale. The mileage at the time of the purchase was 140,436. It was discovered four days later that there was a mileage discrepancy. The odometer suddenly turned to 228,000. The contact was unable to obtain a title. The state attorney general was contacted, who referred to the state, who failed to answer the phone and the NHTSA hotline.”
Owner complaint to NHTSAFiled Jun 2, 2026Electrical systemODI 11741599

Engine

34 reports
“This car is a 2014 chevy captiva it has had multiple leaks that I have repaired on my own the engine gussles up gas like there's no tomorrow and then on hot days even though all liquids are filled will randomly have a check engine code and a reduced engine code amd service stabiltek system come on all at once. Now in this car I replaced the fuel pump, up and down 02 sensors the whole catalytic system front from to back and this issue still happens. Something is internally wrong with this car.and when the car decides to through these codes it makes a percolating sound like a pot of coffee is almost done brewing in the cabin of the car.”
Owner complaint to NHTSAFiled May 21, 2024Engine, Fuel/propulsion systemODI 11589922

Power train

17 reports
“Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately.”
Owner complaint to NHTSAFiled Nov 17, 2022Power train, Electrical system, StructureODI 11494028

Structure

10 reports3 crashes
“The contact owns a 2014 Chevrolet Captiva. The contact stated that the front passenger's side door handle fractured from the inside. The vehicle was taken to the body shop where it was replaced. The contact mentioned that the front driver’s door and rear passenger’s door handles were fractured from the inside. The contact informed the dealer of the defect. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.”
Owner complaint to NHTSAFiled Dec 22, 2021StructureODI 11444686

Steering

9 reports
“I WAS DRIVING ON THE HIGHWAY AND TURNED ON MY TURN SIGNAL AND THE CAR SHUT DOWN. THE EMERGENCY BRAKE LIGHT CAME ON AND MY POWER STEERING AND BRAKES WENT OUT. AS I TRIED TO MAKE MY WAY TO THE SIDE OF THE ROAD, THE CAR STARTED RUNNING AGAIN. I WAS TRAVELING AT 80MPH AND WAS SURROUNDED BY OTHERS TRAVELING AT THE SAME RATE OF SPEED. I WAS LUCKY I WASN'T KILLED. I ALSO HAVE TO TRY MULTIPLE TIMES TO START THE CAR, AND THE KEY HAS TO BE RELEASED MANUALLY.”
Owner complaint to NHTSAFiled Jan 3, 2020Steering, Electrical system, Service brakesODI 11297016

Electronic stability control (esc)

9 reports
“I HAVE BEEN COMPLAINING ABOUT SAFETY ISSUES WITH MY CAR FOR OVER A YEAR; SINCE 71K MILES. OVER THE PAST 30 DAYS, I HAVE TAKEN MY CAPTIVA IN FOR THE SAME ISSUES, CHIMES, AND DASHBOARD LIGHT UP DUE TO TRACTION CONTROL / STABILITRAK ISSUES. I'M TOLD THERE'S NOTHING WRONG WITH THE VEHICLE; YET, I'M OUT WITH MY GRANDDAUGHTERS AND THE DASHBOARD IS CONTINUOUSLY CHIMING AND SHOWING THE SAME ISSUES (STABILITRAK AND TRACTION CONTROL). I AM REQUESTING A REAL CHEVROLET TECHNICIAN TO LOOK AT MY VEHICLE. I'M SCHEDULED TO TAKE IT BACK THIS COMING WEEK. MILES ARE AROUND 80,654. I HAVE NOT HAD A PROBLEM WITH THIS CAR FOR FOUR YEARS AND NOW I'M NOT COMFORTABLE DRIVING IT. LAST WEEK THEY SAY A TECHNICIAN LOOKED AT IT, BUT THE DASHBOARD DIDN'T LIGHT UP. MY CAR HAS SAT AT THE DEALERSHIP FOR NINE DAYS OVER THE PAST TWO WEEKS AND THE ISSUE IS UNRESOLVED. I AM APPEALING TO GM / CHEVROLET FOR HELP. I LOVE MY SUV AND HOPE TO GET AT LEAST 100K MILES OUT OF HER. THANK YOU!”
Owner complaint to NHTSAFiled Oct 10, 2020Electronic stability control (esc)ODI 11363653
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.