Problems · NHTSA complaints

2016 Chevrolet Cruze problems

Owners filed 250 complaints about the 2016 Chevrolet Cruze with NHTSA between Feb 2016 and Sep 2026. The most-cited component is engine (102).

Complaints
250
Filed with NHTSA
Crashes
19
Reported by owners
Fires
6
Reported by owners
Injuries
14
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine102
  2. Electrical system59
  3. Fuel/propulsion system35
  4. Power train31
  5. Air bags21
  6. Service brakes18
  7. Steering18
  8. Electronic stability control (esc)16
  9. Vehicle speed control11
  10. Structure8
  11. Engine and engine cooling6
  12. Exterior lighting6
  13. Wheels5
  14. Seats4

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201621
201717
201832
201942
202044
202124
202227
202320
202411
20254
20268

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

102 reports3 crashes2 fires
“car has been overheating run while i take the keys out doors will lock with keys in the ignition lots of lights will come on car will slow way down constantly adding antifreeze in it heat and air will stop working i have had trouble ever since i bought this a year ago”
Owner complaint to NHTSAFiled Aug 27, 2026Service brakes, Engine, Fuel/propulsion systemODI 11760031

Electrical system

59 reports2 crashes4 fires1 related recall
“I am filing this complaint due to repeated mechanical and safety problems with my 2016 Chevrolet Cruze. The vehicle has had ongoing acceleration problems, including times when it would not accelerate properly even with the A/C on its lowest setting. The turbocharger has needed to be replaced multiple times, yet acceleration problems have continued. I have also had oil lines randomly snap and spray oil from the vehicle. Other issues include a passenger-side seatbelt that does not work properly, a tire-pressure sensor that began cutting out after new sensors were installed, and a piece of plastic underneath the vehicle that came loose and now hangs near the tire.also had a problem with the car losing liquids: exhaust leak, oil leak, and now coolant randomly. The most serious incident happened recently. The vehicle was running unusually whenever I slowed down at lights, stop signs, and turns. After stopping at a light, I tried to accelerate uphill. The RPM went to about 2,000, dropped toward 1,000, and the accelerator stopped responding. While turning at a red light, I then lost braking assistance and steering assistance. I had my hazard lights on and had to pull…”
Owner complaint to NHTSAFiled Sep 17, 2026Electrical system, Structure, Vehicle speed controlODI 11764992

Fuel/propulsion system

35 reports1 crash
“After 3 years of having this car it’s overheating each summer requiring the coolant system, hoses, thermostat, and water pump to be replaced each summer. As well as major oil leaking after full tune ups.”
Owner complaint to NHTSAFiled Jun 22, 2026Unknown or other, Fuel/propulsion systemODI 11745807

Power train

31 reports1 fire
“Component or System Failed/Malfunctioned: The turbocharger has been identified by a GM service center as the component that failed or malfunctioned. It is available for inspection upon request at the service center where the diagnosis was made. Safety Risk: The safety of myself and others was compromised due to the vehicle stalling unexpectedly while driving. This resulted in potential rear-end collisions, as well as the inability to accelerate, posing a risk in traffic situations. Confirmation by Dealer or Independent Service Center: Yes, the issue has been confirmed by a GM service center where the turbocharger was diagnosed as the problem. They provided a repair estimate of $2,170 for the turbocharger replacement. Inspections by Manufacturer, Police, Insurance, etc.: The vehicle has been inspected by a GM service center, but it has not been inspected by police, insurance representatives, or other independent parties beyond the GM service center. Warning Lamps, Messages, Symptoms: Prior to the vehicle stalling, warning messages such as "Service Stabilitrak" appeared on the dashboard. These messages were accompanied by engine shaking, and the car did not…”
Owner complaint to NHTSAFiled Jul 17, 2024Power trainODI 11602910

Air bags

21 reports12 crashes
“Hit a buck on highway. When airbags went off I felt sudden sharp pain in my left arm. I was later advised that it most likely was shrapnel from the airbag. It was obvious from the injury something hit my arm with a lot of force. The car was a total loss and in possession of insurance company. Concerned that it could have been my eye.”
Owner complaint to NHTSAFiled Nov 5, 2023Air bagsCrash reportedODI 11553696

Service brakes

18 reports2 crashes
“My car was recalled for problems with fuel system or something of that nature, I took it to get repaired not once but about 3 times and problem is still ongoing. When I press the gas, the car shoots all the way to the 3rd gear and gets stuck at about 27 miles which is very dangerous, especially when I’m on the freeway. It will also cut off in the middle of the road making me have to put my car in park and recrank the car, multiple people have almost ran dead into the back of my car. They basically told me it is no way to fix my car. Now, it has caused more problems. My car is now saying “engine power reduced” and “service brake assist” when I try to press the brakes, it’s literally almost impossible. I have to almost stand on the brake and it still does not stop all the way. My brakes are new btw, so it shouldn’t still have this error message. I’m basically driving a lemon. This car is not reliable at ALL. I have put so much money into this car and with it being a 2016, you would think it wouldn’t have all of these problems… the car just jerks when I’m driving and nobody can seem to fix it! Oh, and let me not forget about the fuse that blew in my USB ports…”
Owner complaint to NHTSAFiled Dec 8, 2022Vehicle speed control, Service brakes, Fuel/propulsion systemODI 11496677
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.