Problems · NHTSA complaints
2011 Chevrolet Cruze problems
Owners filed 733 complaints about the 2011 Chevrolet Cruze with NHTSA between Oct 2010 and Oct 2026. The most-cited component is engine (257).
Complaints
733
Filed with NHTSA
Crashes
38
Reported by owners
Fires
20
Reported by owners
Injuries
39
People reported injured
Deaths
2
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Engine257
- Power train193
- Electrical system96
- Electronic stability control (esc)75
- Vehicle speed control70
- Service brakes61
- Steering48
- Air bags40
- Engine and engine cooling39
- Fuel/propulsion system37
- Visibility/wiper21
- Service brakes, hydraulic16
- Structure14
- Equipment10
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
2
53
69
63
121
81
75
57
62
50
36
19
13
8
7
9
8
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2010 | 2 |
| 2011 | 53 |
| 2012 | 69 |
| 2013 | 63 |
| 2014 | 121 |
| 2015 | 81 |
| 2016 | 75 |
| 2017 | 57 |
| 2018 | 62 |
| 2019 | 50 |
| 2020 | 36 |
| 2021 | 19 |
| 2022 | 13 |
| 2023 | 8 |
| 2024 | 7 |
| 2025 | 9 |
| 2026 | 8 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Engine
257 reports5 crashes13 fires
“i’m unsure if the person i bought this vehicle from had the codes wiped before selling to me, but there were NO lights on dash for 3 days after minimal driving only to work and back, then all of a sudden the check engine light came on, and in the info box it would pop up saying “service stability system” - i took to o’reiley’s to see what it was for, apparently it was the ECM (electronic computer module) which essentially controls like everything. days go by i don’t do anything more about it and drive as usual to work, and it starts overheating, and smoking like crazy, but doesn’t say it’s hot on my dash, so i had no idea how hot it got or anything. i got to work, worked my shift, and went to put coolant in before returning home- just to find that it was full and i didn’t need to put any in. weird, right? ok well on my way home i’m going about 55mph on the highway and it suddenly just wouldn’t let me accelerate anymore and behaved as if i ran out of gas but i had over half a tank. when i came to a stop i turned the car off, and tried to turn it back on when it wouldn’t even turn over. i sat about 15 mins on the side of the highway before it actually started and…”
Power train
193 reports4 crashes1 related recall
“The primary failure is a total loss of engine power and electrical systems while the vehicle is in motion. The dealership (Ray Skillman Southside Mitsubishi) has diagnosed this as a failed engine/body control computer system. The vehicle is currently located at the dealership's service center and is available for inspection. The vehicle has stalled/shut off completely while driving on four separate occasions. This resulted in an immediate loss of power steering and motive power, nearly causing collisions in traffic. A vehicle that loses all power without warning is a severe safety hazard to the driver, passengers, and other motorists on the road. Yes. The problem has been confirmed by the Ray Skillman service department. They have attempted to repair the issue 3 times without success and currently state that the vehicle is inoperable while they search for a used replacement computer component. The vehicle has been inspected multiple times by the Ray Skillman dealership technicians. To date, no representative from the manufacturer (General Motors) or insurance has performed an independent inspection, though a formal complaint has been initiated with the…”
Electrical system
96 reports4 crashes4 fires1 related recall
“Odometer Fraud. The contact purchased a 2011 Chevrolet Cruze. It was discovered that there was a mileage discrepancy. The vehicle was a private in April 12th 2026. At the time of purchase, the vehicle mileage was 135,000 The contact stated that the next day when retrieving the title they noticed the mileage discrepancy. The contact spoke withe seller who then stated it was the same mileage they were told when they received the vehicle and had since replaced the engine therefore the engine mileage would not show at the DMV. The contact looked up the CarFax and saw the same mileage discrepancy with a mileage of over 300,000. When the contact took the vehicle to the dealer for an air bag recall, when the dealer confirmed mileage discrepancy. The contact sought out legal assistance.”
Electronic stability control (esc)
75 reports5 crashes2 fires
“THE 2011 CHEVY CRUZE ECO HAS BEEN HAVING A COUPLE ISSUES FROM THERE BEING A SMALL OIL LEAK COMING FROM THE ENGINE IT DRIPS MORE AFTER DRIVING AND ALSO ANOTHER LITTLE LEAK TOWARD THE BACK OF THE CAR THEN ALSO MY STABLITRAK AND TRACTION CONTROL ISSUES KEPT ME FROM GETTING OUT OF AN ACCIDENT BECAUSE MY WHEELS DIDN'T MOVE THE WAY I PLANNED TOO, THE RADIATOR FAN ALSO HAS BEEN WORKING HARDER THEN USUALLY IT NON STOP IS BLOWING VERY HARD TO KEEP THE CAR COOL. LAST UNDER THE CAR THE BOTTOM TRAYS HAVE SOME OIL BUILDING UP AND BUILDING UP”
Vehicle speed control
70 reports4 crashes
“The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at various speeds and raising the foot off the accelerator pedal, the vehicle decelerated drastically. Additionally, the vehicle occasionally hesitated while accelerating and failed to immediately accelerate while depressing the accelerator pedal. Occasionally, the vehicle lurched forward suddenly. The cause of the failure was not yet determined. The dealer was notified of the failure, but no assistance was offered. The failure mileage was 129,000.”
Service brakes
61 reports9 crashes2 fires
“I bought my car used. I have replaced the Brake Pedal Position Sensor 3 times on my own and 1 time by Anderson General Tire. Sometimes when I go to brake, there is no brake and I have to push real hard with my foot and finally the car will brake. It feels as if my brakes go out and sometimes I have to pump the brake pedal. It happens also when I start my car after it's been sitting and I brake to shift into drive. My car says it doesn't have any recalls but I have been having this problem. My car has been serviced numerous times by Chevrolet immediately after buying it. I only had to stop taking it there because my warranty ran out and then they wouldn't cover the costs anymore. Codes that come up are P057D and U0140-71: Brake Pedal Position Sensor Circuit High and Brake Pedal Position Sensor Circuit High Voltage and Anti-lock Brake System (although this does not show on the dash).”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.