2023 Chevrolet Equinox fuel/propulsion system problems

“Fuel pump was recalled from what I was told. I got it towed into the shop because it stopped in the middle of me driving down the road with my children, from the doctor, July 2026, they then said it was fixed. September 2026, I was going to pick up my son from work and it stopped again, with my children in the car, again, this time on the expressway in the middle of rush hour traffic. I got it towed to the same shop (dealership) for the same problem and now they're trying to charge me for a repair that wasn't fixed in the first place.”

“The high-pressure fuel pump on my 2023 Chevrolet Equinox has suffered a structural mechanical failure, creating a severe risk of sudden engine stall while driving. Exactly 60 days ago, a certified GM dealership performed Customer Satisfaction Program N252524760 on this vehicle to address fuel system faults. The software calibration mandated by the campaign failed to resolve the underlying physical defect. The exact same fuel system trouble codes have returned, and the vehicle is now unsafe to transport my children. The manufacturer's remedy was incomplete, and the dealership is refusing to replace the defective mechanical pump without an out-of-pocket charge, despite the failure stemming directly from a documented corporate defect program.”

“**NHTSA Complaint Summary: 2023 Chevrolet Equinox Warranty & Safety Failure** * **First Stall & Initial Negligence:** After a factory engine replacement, the vehicle suffered a fuel system failure. Castle Rock Chevrolet falsely claimed it was repaired, leading to a catastrophic stall on a high-speed highway with raw gasoline and burning plastic odors. * **Second Stall & False Diagnosis:** Following a tow, the dealership cleared the car, claiming "no errors". Within 24 hours, it stalled again in live traffic. Castle Rock then refused emergency warranty service and hung up on you. * **Critical Safety Hazard:** The vehicle experiences a severe electrical voltage drop (triggering **"Engine Power Is Reduced"** and **"Battery Saver Active"** warnings). This causes a sudden, dangerous **loss of Electric Power Steering (steering locks up)** and **fuel injection failure** while driving in traffic, creating an extreme crash risk. This recurring hazard stems from improperly reassembled or melted wiring harnesses following dealership repairs.”

“The vehicle is experiencing repeated, sudden engine stalling while driving at speed, creating an immediate risk of a severe traffic collision. In March 2025, the fuel pump failed and was replaced by an independent mechanic, who later had to clear a system clog in August 2025 after a second stall. In August 2026, the dealership replaced the fuel pump under an official NHTSA safety recall. Within days of receiving the vehicle back, the new recall remedy failed, causing the vehicle to stall in traffic again and nearly cause a major accident. The vehicle has suffered four separate fuel-system-related failures/stalls under 87,000 miles. The manufacturer's official recall remedy has failed to resolve the safety hazard, and the vehicle remains entirely unsafe to drive.”

“From the very first day of purchase, the vehicle displayed a check‑engine light, which I immediately pointed out to your salesperson. My concerns were dismissed, and I was assured that it was “not a big deal,” despite the fact that the issue was clearly present at the time of sale. Since then, I have spent substantial time and money attempting to resolve the vehicle’s defects. A mechanic spent six hours diagnosing and attempting repairs, yet the vehicle continues to display serious fault codes, including: EVAP System Switching Valve “B” Performance / Stuck Open DC/DC Converter Voltage Sensor “A” Range/Performance”

“I own a 2023 Chevrolet Equinox that is experiencing unexpected loss of power while driving, hard starting, warning lights, and fuel-system-related diagnostic trouble codes. There is an open GM recall/customer satisfaction program related to the fuel system. I contacted General Motors and was given Customer Assistance Case #1069141090. GM advised me that the applicable recall repair needs to be performed. I brought the vehicle to Bomnin Chevrolet West Kendall and explained that the vehicle was losing power unexpectedly while being driven. The dealership acknowledged that it could see the recall but told me that Bomnin reserved the right not to perform the recall repair and directed me to drive the vehicle to another dealership in Miami Lakes. I am concerned about being instructed to continue driving a vehicle that can unexpectedly lose power while in traffic. I am reporting this because I believe the condition presents a potential safety risk and the recall-related issue has not been resolved.”