Problems · by component
2002 Chevrolet Impala service brakes, hydraulic problems
64 owner complaints to NHTSA about the 2002 Chevrolet Impala cite service brakes, hydraulic, 8% of all 808 complaints for this model year.
Complaints
64
8% of all complaints
Crashes
4
Reported by owners
Fires
0
Reported by owners
Injuries
2
Reported by owners
What owners say about the service brakes, hydraulic
Verbatim from NHTSA complaints, newest first
“THE TRACTION CONTROL AND THE ABS LIGHT ILLUMINATED INTERMITTENTLY. THE CAR WAS TAKEN TO A LOCAL MECHANIC WHERE THE ABS HUB ASSEMBLY WAS REPLACED, BUT THE FAILURE HAS REAPPEARED. THE TRACTION CONTROL AND THE ABS WARNING LIGHTS CONTINUED TO ILLUMINATE INTERMITTENTLY. THEY STAY ON UNTIL THE MOTOR IS TURNED OFF THEN RESTARTED. THE FAILURE MILEAGE WAS ABOUT 85,000 AND THE CURRENT MILEAGE IS 87000. *TT”
“TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL AND THE ABS LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE ABS HUB ASSEMBLY WAS REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE TRACTION CONTROL AND THE ABS WARNING LIGHTS CONTINUED TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 90,000.”
“PURCHASED VEHICLE THAT WAS FRAUDULENTLY MISREPRESENTED AS A SAFE VEHICLE TO DRIVE ON PUBLIC HIGHWAYS, WHICH TURN OUT TO BE THE OPPOSITE. FEAR, VEHICLE IS UNSAFE TO DRIVE AND COULD RESULT IN A FATALITY. *TR”
“I GOT MY CAR ON 03/09/2011. I HAVE BEEN COMPLAINING TO THE DEALERSHIP ABOUT THE ISSUES I AM HAVING WITH MY CAR. IT HESITATES TO CRANK, WHEN TURNING I CAN FEEL A POPPING FEELING IN THE STEERING. VERY OFTEN MY SIGNAL LIGHTS DOESN'T COME ON. I DO A LOT OF HIGHWAY DRIVING BACK AND FORTH TO WORK AND THIS IS VERY DANGEROUS. WHEN HITTING MY BREAKS THE CAR SOMETIMES SPEEDS UP BEFORE SLOWING DOWN, WHICH CAN BE VERY DANGEROUS. THERE IS A SHORTAGE IN THE WIRING. THE LOW COOLANT LEVEL LIGHT STAYS ON, EVEN THOUGH THEY CLAIM THEY FIXED SOME SENSOR SWITCH. THEY ALSO SAID THEY FIXED MY CAR FROM LEAKING BRAKE FLUID, BUT THE BRAKES ARE SOUNDING WORST EVERYDAY. I ASKED THEM IF THE BRAKES NEEDED CHANGING AND THEY SAID IT WAS FINE. THE CAR HESITATES WHEN TAKING OFF. I JUST GOT HOME FROM WORK AND NOT EVEN 30 MINUTES WENT BY BEFORE I TRIED TO LEAVE OUT AND MY CAR WOULD NOT CRANK. I HAVE BEEN COMPLAINING TO THE DEALERSHIP SINCE I GOT THE CAR AND THEY HAVE PROCRASTINATED UNTIL THE 30 DAY WARRANTY EXPIRED. WHEN CALLING TODAY THE DEALERSHIP SAID THAT I WOULD HAVE TO PAY FOR ANY REPAIRS BECAUSE THE WARRANTY EXPIRED. WHEN ASKING WHY SHOULD I HAVE TO PAY FOR REPAIRS, WHEN I HAVE BEEN…”
“MY ABS LIGHT STAYS ON AND HAVING AN ISSUE WITH THE BRAKES, MAKING AWFUL GRINDING NOISE WHILE DRIVING ON A STRAIGHT AWAY. DOES IT RATHER ROADS ARE WET OR DRY. THIS IS VERY DANGEROUS . I HAVE READ MANY MANY OWNERS OF THE 2002 CHEVY IMPALAS ARE HAVING THIS ISSUE. THE PROBLEM NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS SERIOUSLY INJURED OR RESULT IN A FATALITY.”
“TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED WHEN THE SECURITY WARNING LIGHT WAS ILLUMINATED, THE VEHICLE WOULD NOT START. THE CONTACT STATED THAT IF THE VEHICLE WAS BEING DRIVEN WHILE THE WARNING LIGHT WAS ILLUMINATED, THE VEHICLE WOULD CONTINUE TO DRIVE BUT IF TURNED OFF, THE CONTACT WOULD HAVE TO HAVE TO WAIT THIRTY MINUTES BEFORE BEING ABLE TO RESTART THE VEHICLE. THE DEALER REPLACED THE STARTER TO NO AVAIL AND ADVISED THE CONTACT THAT HE WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 107,000. UPDATED 03/22/11*LJ THE CONSUMER ALSO STATED THE BRAKES NEEDED TO BE REPLACED EVERY OTHER YEAR. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 05/06/11”
Showing 6 of 64 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.