NHTSA lists 7 safety recalls and 808 owner complaints for the 2002 Chevrolet Impala. Most complaints involve electrical system (309) and exterior lighting (125). The EPA rates it 20–22 mpg combined.
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each Impala model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 2000 | 829 |
| 2001 | 747 |
| 2002 | 808 |
| 2003 | 722 |
| 2004 | 1,073 |
| 2005 | 608 |
| 2006 | 544 |
| 2007 | 627 |
| 2008 | 810 |
| 2009 | 824 |
| 2010 | 442 |
| 2011 | 505 |
| 2012 | 258 |
| 2013 | 272 |
| 2014 | 638 |
| 2015 | 301 |
| 2016 | 890 |
| 2017 | 117 |
| 2018 | 59 |
| 2019 | 28 |
| 2020 | 15 |
“Fuel system or backfire is what I believe happened to it. The vehicle is available for inspection upon request. My safety was severely put at risk because the car exploded and caught fire while I was inside the car and fire came through the dash and air conditioner slots, anything could of happened whether shrapnel or burn. this also put others at risk if my spouse was in the car with me or the apartment complex I live in could have caught fire and endangered multiple people. No the issue has not been seen or confirmed by a dealer or service center. Yes the vehicle has been inspected by state fire marshal. No there was no warning lights or problems at all. We drove the car the night before, everything was normal and nothing was showing on the dash and the next day I jumped in, put my seat belt on and started the car to make sure it was running good and it exploded and caught flames.”
“HIGH BEAM SWITCH HAS BEEN BROKEN, VERY COMMON PROBLEM WHEN GOOGLE SEARCHING. NO ONE FIXES IT AS IT IS PROHIBITIVELY EXPENSIVE. CANNOT USE HIGH BEAMS AND MANY PEOPLE ADJUST THE LOW BEAMS HIGHER AS A SOLUTION, WHICH IS BAD FOR EVERYONE. SHOULD BE A RECALL?”
“TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MAP SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 350,000. THE VIN WAS NOT AVAILABLE. UPDATED 08/02/16*LJ THE CONSUMER STATED THE TURN SIGNAL, AC, DAYTIME RUNNING LIGHTS, INTERIOR LIGHTS AND SECURITY SYSTEM WORKED INTERMITTENTLY. UPDATED 08/08/16.*JB”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Impala Auto 4-spd, 6 cyl, 3.4 L · Front-Wheel Drive | 19 | 29 | 22 | $2,850 | 404 |
| Impala Auto 4-spd, 6 cyl, 3.8 L, POLICE · Front-Wheel Drive | 16 | 26 | 20 | $3,100 | 444 |
| Impala Auto 4-spd, 6 cyl, 3.8 L · Front-Wheel Drive | 17 | 27 | 20 | $3,100 | 444 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
7 safety recalls as of Nov 10, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 808 complaints with NHTSA. The most-cited components are electrical system (309), exterior lighting (125), engine and engine cooling (107). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2002 Chevrolet Impala at 20–22 mpg combined, depending on engine and drivetrain (3 versions rated).