2023 Chevrolet Silverado 2500 problems

“The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred days later. The vehicle was taken back to the dealer, where it was lifted and inspected, and the contact was informed that no failure was found. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.”

“The stereo screen face failed, with warning signs in foreign languages. An inspection was completed and it was confirmed that the module behind the screen attempted to update and burned out. When this system update failed it continued to run power resulting in a dead battery. luckily there was another vehicle around to jump start the vehicle but if someone is out of cell service or doesn't have a jump box serious issues can arise. There are many cases of this happening online with other GMC products. A dealership has confirmed the module burned out. A claim has been filled with GM customer service but no investigations have occurred. Nothing came up until after the battery died and the screen failed after the vehicle was jumped.”

“Truck will not release the key consistently upon shutting down the truck. The interlock will not allow it to turn fully off and pull out despite being placed in park.”

“The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving or while parked, the tailgate unintendedly opened on several occasions. The contact related the failure to the tailgate exterior touchpad switch. The dealer and the manufacturer were contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V060000(LATCHES/LOCKS/LINKAGES). The vehicle was not diagnosed or repaired. The failure mileage was approximately 47,000.”

“I am filing this complaint regarding my 2023 Chevrolet Silverado 2500HD, which has approximately 20,000 miles and has been babied since new. The truck is maintained meticulously and the undercarriage is washed weekly. The brake failures I have experienced are completely unacceptable for a truck with this mileage and maintenance history. Both the FRONT and REAR brake friction material has completely DELAMINATED from the brake components. This is not normal brake wear. The material has separated from the underlying metal, which I believe is a serious material/manufacturing-quality issue. The dealer is now reporting that the rear emergency/parking brake shoes are also defective and require replacement. These components are inside the rear rotor and are not visible during a normal inspection. I strongly dispute any suggestion that this is simply corrosion or abuse. This truck is babied, maintained properly, and the undercarriage is washed every week specifically to prevent buildup and corrosion. At only 20,000 miles, having the front brakes, rear brakes, AND parking-brake shoes fail is completely unacceptable. The brake failures are also part of a disturbing…”

“The vehicle mileage is 1,886. The vehicle steering command left or right turns had beautiful chime sound. The dealership could not find the signal chime commands. They claim that this vehicle doesn't have chime when turning right or left. This high-end truck has a lot features that dealership don't know about. This vehicle mileage is very good on the highway 22.4 miles per gallon.”