Problems · NHTSA complaints
2024 Chevrolet Silverado 2500 problems
Owners filed 145 complaints about the 2024 Chevrolet Silverado 2500 with NHTSA between Jun 2023 and Oct 2026. The most-cited component is electrical system (56).
Complaints
145
Filed with NHTSA
Crashes
4
Reported by owners
Fires
1
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system56
- Service brakes38
- Power train36
- Engine13
- Fuel/propulsion system8
- Exterior lighting7
- Steering6
- Latches/locks/linkages3
- Vehicle speed control3
- Structure3
- Air bags2
- Lane departure2
- Forward collision avoidance2
- Visibility/wiper2
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
28
29
57
31
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2023 | 28 |
| 2024 | 29 |
| 2025 | 57 |
| 2026 | 31 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
56 reports1 crash1 fire
“The backup camera system blackout for half a second and shows up in another position as if the vehicle moved sideways as backup straight. Completely throwing me off direction which make the entire experience full off uncertainty. This has happened since the day I purchased it in 2024 from McNeil chevrolet and they only wasted my time telling me that they reset the computer and SHOULD BE FIXED ( never fixed it !!) Constantly asked about a fix for backup camera when getting other services and recall work done but never fixed or even a apology. They just add on the bill that they washed my truck which never ever happened (lies). So I tried a different dealership (Ballas) and they did replace the 0w20 weight oil that wasn't supposed to be ran in my 6.6 gas motor that Swanton Ballas had put in it, trust the dealership professional they state in their ads now had the wrong oil in it for 1-2 thousand miles. So this dealership looked into the camera system and seen the issue but wouldn't verify it by a simple video or even just put it in writing (Protecting the manufacturer company from responsibility). I contacted GM and I was told that I can get it fixed when they…”
Service brakes
38 reports1 crash
“My brake rotors are damaged to the point where they have to be replaced at 36,000 miles this doesn’t sound right to me because I had the same truck in a 2018 and I had over 60,000 miles on it and the brakes were still like new. I was just trying to find out if they’re having a problem with their brake rotors. I never told anything with it and I know other people that tow with the same truck and they have twice as many miles and their brakes are still good.”
Power train
36 reports
“First started around 4 to 6000 miles, felt a shuttering between 50 and 65 mph. Shattering lasted from 10 to maybe 30 seconds let off the fuel and reapplied still there on one or two occasions. RPMs were approximately 2000 RPM shattering stopped in our PMs went down to 1500. This is occurred many times taken to a dealership always get same result, no problem found. Problem always occurs just after a transmission shift which I can tell by RPM. When I apply gas shuttering sometimes increases not always. Also noticed that sometimes shifting on a flat surface 65 miles an hour engine will speed up to almost 2000 RPM and when it goes to shift back, I get a clunk or sometimes a shutter normal cruising is about 1500 RPM at 65 mile an hour. I didn’t notice towing an empty trailer about 2600 pounds shattering seemed worse. With no Trailer I sometimes get erratic shifting where RPM goes 1500 to 2000 to 2500 and then back down again then back up again then it can shift all the way back to 1500 RPM still maintaining 65 mph. Also another problem may be connected to transmission, but I have pulled out into traffic pushed on the pedal and it feels like the truck has no power…”
Engine
13 reports
“On or about March 14, 2026 vehicle in question stopped working, losing all power and gave a message that the vehicle was over heating and to turn off immediately. A large amount of steam emitted through the coolant reservoir that was a mixture of oil and coolant. Vehicle was towed to a manufacturer service location. The oil/coolant system ruptured damaging the radiator, thermostat, hoses and related parts. Vehicle with low mileage/hours was consuming engine oil at what one would consider a greater rate. ( 1 quart every other day). Our organization is aware that the diesel model of this truck had a recall for a oil/cooling system issue and we believe the same liability may lay with the gas version. Mileage was approximately 13,000 at time of breakdown.”
Fuel/propulsion system
8 reports
“Due to the Fuel Pump Power Control Module (Part number 13554821) failure, my vehicle stalled in the middle of a turn while pulling a 10,000 pound RV. This caused me to lose both power steering and braking capabilities. From what I gather, this part is part of a "phased" initiative recall (see N252516900 Fuel Pump Power Control Module). This part was seemingly installed in all or most of GM SUVs and Trucks since 2021. Unfortunately, only some 2021-2023 models are under recall due to the "phased" nature of this recall. Meanwhile, all Heavy Duty trucks are driving around on our roadways, highways, and interstates, just like I was, towing heavy machinery, equipment, and RVs because both you and GM are dragging your feet on demanding these flawed modules be removed from these vehicles. In summation, virtually every GM SUV and truck on the road produced since 2021 is a ticking time bomb that could stall at any moment and disable both power steering and braking capability. If thats not bad enough, concerned owners, such as myself, are stonewalled with the words "there is no active recall on your vehicle " both by GM and your very website. The "phased" nature of this…”
Exterior lighting
7 reports
“The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while at a stop sign all lights on the outside of the vehicle began to turn on and off independently. No warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that the headlight control module needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure, and they referred him to call NHTSA to file a complaint. The failure mileage was 61,000.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.