Problems · NHTSA complaints

2023 Chevrolet Suburban problems

Owners filed 150 complaints about the 2023 Chevrolet Suburban with NHTSA between Nov 2022 and Oct 2026. The most-cited component is engine (79).

Complaints
150
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
4
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine79
  2. Power train23
  3. Electrical system18
  4. Engine and engine cooling9
  5. Fuel/propulsion system9
  6. Structure6
  7. Visibility/wiper6
  8. Service brakes6
  9. Forward collision avoidance5
  10. Seat belts4
  11. Back over prevention3
  12. Steering3
  13. Service brakes, hydraulic2
  14. Vehicle speed control2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20221
202310
202414
202571
202654

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

79 reports
“I was driving south on Highway 395 with 2 of my friends on our way home from vacation, which is a 2 lane road in the mountains. About 45 miles north of Victorville, CA. As I was accelerating, my vehicle all of a sudden dropped adaptive cruise control, the engine light started blinking, traction control errored, and I got a service ESC message on the dash. I let off the gas a little and everything seemed fine but when I reapplied pressure to the gas pedal the engine started making a loud ticking sound and had barely any propulsion. I had to keep going and was luckily able to find a safe place to pull off the road (which had many blind curves and minimal shoulder space along the highway). Had there not been a safe place to pull over before the engine completely died we could have been hit by any of the many semi trucks traveling on that road. After waiting 2 hours for a tow truck and having the vehicle towed to the Chevrolet dealer in Victorville, I was provided a small SUV rental vehicle to drive the remaining 150 miles home while I left my 2023 Suburban High Country for them to disassemble. When I called the next day they verified there was a Rod Bearing…”
Owner complaint to NHTSAFiled Oct 13, 2026Power train, Engine, Forward collision avoidanceODI 11770951

Power train

23 reports
“My 2023 Chevrolet Suburban RST equipped with the 6.2L V8 engine has developed serious transmission and drivetrain issues following an engine replacement performed under a GM recall approximately one year ago. Shortly after the engine replacement, the transmission began exhibiting unusual shifting behavior. The dealership advised that the transmission needed to reset or relearn its shifting patterns. However, approximately 10,000 miles later, the problems have continued and become increasingly concerning.The vehicle now shifts extremely hard when engaging Drive or Reverse and experiences harsh, abrupt shifts while driving. More concerning, the rear wheels have appeared to lock up unexpectedly on multiple occasions at low speeds, creating a dangerous situation where the driver could lose control of the vehicle or be struck by another vehicle. I reported these problems to the Chevrolet dealership, but I was informed that they could not reproduce the issue or identify any diagnostic trouble codes. Despite these serious symptoms, the underlying problem remains unresolved. I am concerned that this may be a transmission, torque converter, transmission control module,…”
Owner complaint to NHTSAFiled Oct 18, 2026Power trainODI 11771923

Electrical system

18 reports
“My 2023 Chevrolet Suburban developed a "Service Driver Assist System" warning, and both the front and rear parking assistance systems stopped functioning. When approaching objects at low speeds in Drive or Reverse, the vehicle did not provide the expected parking distance warnings. I took the vehicle to an authorized Chevrolet dealership on October 22, 2026. The dealership initially attributed the problem to a low 12-volt battery and recommended replacing it. I authorized installation of a new ACDelco AGM battery. The dealer tested the charging system at 13.5 volts. However, after the battery replacement, the "Service Driver Assist System" warning remained, and the parking sensors still did not function. The service advisor initially indicated that the warning might take 12–24 hours to disappear. I returned to the dealership because the problem persisted after waited for a weekend. The parking assistance system remains inoperative, reducing the driver's ability to receive proximity warnings when maneuvering or parking near obstacles, pedestrians, or other vehicles. I am reporting this incident because the driver-assistance warning and parking sensor failure…”
Owner complaint to NHTSAFiled Oct 29, 2026Electrical system, Back over preventionODI 11774423

Engine and engine cooling

9 reports1 related recall
“The contact owns a 2023 Chevrolet Suburban. The contact stated that while entering a parking lot at a low speed, the engine shut off without warning. The vehicle was towed to a dealer, where it was diagnosed with engine failure, which was associated with NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle remained at the dealer for approximately three months before the engine was repaired. The contact stated that while driving recently, the vehicle hesitated upon depressing the accelerator pedal. No warning light illuminated. The dealer and the manufacturer were not notified of the recent failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.”
Owner complaint to NHTSAFiled Aug 31, 2026Engine and engine cooling, Power trainODI 11760861

Fuel/propulsion system

9 reports
“The fuel pump module on this vechicle failed, and there's a recall for 2021 I believe other years should be considered as well since this was a known issue as soon as we arrived at the dealership and they wanted over $400 to replace this part which is only $45.”
Owner complaint to NHTSAFiled Jul 15, 2026Fuel/propulsion systemODI 11750581

Structure

6 reports
“The sunroof drains continue to fail. I’ve had multiple occasions where the car has had drains back up or be disconnected.. This is a safety issue because it creates mold as water falls in the headliner and then the cabin. It also creates rust, particularly behind the dashboard. That’s not rust proof. Despite being under warranty, the dealers are useless and helping address the issue because it’s la design flaw. The multiple water intrusions also affect the electronics in the vehicle., potentially disabling critical features like airbags and safety systems.”
Owner complaint to NHTSAFiled Jun 17, 2026StructureODI 11744913
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.