Problems · NHTSA complaints

2024 Chevrolet Suburban problems

Owners filed 46 complaints about the 2024 Chevrolet Suburban with NHTSA between Oct 2024 and Nov 2026. The most-cited component is engine (24).

Complaints
46
Filed with NHTSA
Crashes
1
Reported by owners
Fires
1
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine24
  2. Power train8
  3. Engine and engine cooling6
  4. Electrical system5
  5. Service brakes5
  6. Forward collision avoidance3
  7. Back over prevention2
  8. Fuel/propulsion system2
  9. Wheels1
  10. Steering1
  11. Visibility/wiper1
  12. Air bags1
  13. Structure1
  14. Exterior lighting1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20241
202522
202623

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

24 reports1 fire
“Driving our 2024 Suburban, 6.2 L engine, on a 2-lane highway in southern Utah, traveling on cruise control at 70 mph, felt 2 hesitations (jerking movement), and turned off cruise control. Immediately after, heard knocking/thumping sound in the front of the vehicle, followed by a whining sound that got louder. Immediately found a turn-off from the highway, pulled in, and engine died while vehicle was still in motion. Attempted starting again and would not start. People stopped to help us and tried to jump vehicle without success. Suburban was towed to a Chevy dealership and we were told the Suburban's engine seized. In researching this issue, we came across NHTSA's investigation case EA26005. Our VIN does not fall in to this recall.”
Owner complaint to NHTSAFiled Oct 14, 2026EngineODI 11771201

Power train

8 reports
“Ongoing observation where the 10L80 equipped often shutters or struggles to determine the appropriate gear, often hesitating on acceleration. This has caused numerous scares when entering onto roadways. This has been a recalled issue on 2020-2022 models, but the issues persists with this year model (2024). The dealer has said it is a common experience among owners and expects a recall, but has said they can do nothing otherwise until then. The transmission has been properly cared for and serviced, following the GM recommended maintenance interval.”
Owner complaint to NHTSAFiled Nov 4, 2026Power trainODI 11775635

Engine and engine cooling

6 reports1 related recall
“The contact owns a 2024 Chevrolet Suburban. While driving at an undisclosed speed, the vehicle hesitated while accelerating. The vehicle was previously repaired under NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the failure persisted. The local dealer was contacted; however, the vehicle was not repaired. The manufacture was not notified of the failure. The failure mileage was 27,300.”
Owner complaint to NHTSAFiled Jan 29, 2026Engine and engine coolingODI 11714279

Electrical system

5 reports
“Persistent, intermittent total audio cutout disabling critical crash avoidance alerts. Failure Summary & Safety Impact: The vehicle experiences intermittent, complete failures of the audio system across all sources. When this failure occurs, all audible safety warning chimes are completely silenced—including Forward Collision Alert, Front Pedestrian Braking, Lane Departure Warning, and Park Assist. This places occupants and other road users at immediate safety risk, as the driver receives no audible warning prior to an impending crash or hazard. Diagnostics & History: The issue first was brought to an authorized Chevrolet dealership for inspection and repair multiple times (first on April 29, 2026) and has not been remedied. They even replaced the radio system (through which all audio is routed) and this did not fix the issue. The vehicle remains in its original condition and is available for inspection upon request. There were no dashboard warning lamps or error messages displayed prior to or during the failure.”
Owner complaint to NHTSAFiled Oct 21, 2026Electrical system, Back over prevention, Forward collision avoidanceODI 11772831

Service brakes

5 reports
“The vehicle went into limp mode! Everything associated with it happened so quickly,no brakes,no steering ,it was terrifying. We got safely to a gas station. We were advised to take it to a certified Chevrolet dealer which we did We had it towed to the certified Chevrolet dealer in Charlevoix, Michigan.They hooked it up to the diagnostics and said they found absolutely nothing wrong with the vehicle.Very Frustrating! After experiencing this terrible incident will never feel safe in this vehicle!”
Owner complaint to NHTSAFiled Jan 26, 2026Service brakes, Engine, Fuel/propulsion systemODI 11713441

Forward collision avoidance

3 reports
“i pulled on to the road and i heard a loud knocking and my vehicle started skipping and wouldn't go. the lights on the dash lit up and said, "brake failure" and "emergency brake failure" and i had no brakes. I managed to coast into a parking lot. The engine light was on. I turned the vehicle off and waited about 5 minutes and turned it back on, The engine light remained. The first time this happened I was going down the road and the vehicle started sputtering, the emergency brake light came on the dash and the car shut off. It has a rough idle when you start it. I am terrified of this car. I have grandbabies in the car with me, Had i been on the highway either time i would have caused a terrible accident. The dealer says they can't get the car to do it so they can't fix anything. It has happened twice so you know it will again.”
Owner complaint to NHTSAFiled Oct 24, 2025Service brakes, Engine, Forward collision avoidanceODI 11695456
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.