Problems · NHTSA complaints
2012 Chrysler Town And Country problems
Owners filed 634 complaints about the 2012 Chrysler Town And Country with NHTSA between Mar 2012 and Jul 2026. The most-cited component is electrical system (395).
Complaints
634
Filed with NHTSA
Crashes
7
Reported by owners
Fires
16
Reported by owners
Injuries
24
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system395
- Engine100
- Fuel/propulsion system56
- Power train36
- Structure33
- Service brakes20
- Air bags18
- Exterior lighting17
- Steering16
- Visibility/wiper16
- Seats12
- Vehicle speed control12
- Electronic stability control (esc)9
- Visibility9
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
8
8
65
196
57
46
46
64
51
25
22
21
9
12
4
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2012 | 8 |
| 2013 | 8 |
| 2014 | 65 |
| 2015 | 196 |
| 2016 | 57 |
| 2017 | 46 |
| 2018 | 46 |
| 2019 | 64 |
| 2020 | 51 |
| 2021 | 25 |
| 2022 | 22 |
| 2023 | 21 |
| 2024 | 9 |
| 2025 | 12 |
| 2026 | 4 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
395 reports3 crashes13 fires1 related recall
“The ignition switch AKA WIN MODULE has to be broken, making it extremely dangerous to drive my vehicle. Any time I go over a bump or the key wiggles slightly the car will turn right off and I lose full control over the car. I have to find a safe place to pull over and restart the car by taking the key out and putting the key back in. The part where the key goes in is very very loose. This puts myself and my kids at risk especially driving on the highway! Whenever this happens I would have to find a way to come to a complete stop in which the brakes start skipping because of the malfunction. After research , I have found that there was a recall with the other Chrysler town and counties from year 2008-2010. I’m not surprised that this is now happening with my vehicle . This is extremely dangerous.”
Engine
100 reports2 fires
“Vehicle randomly shuts off while driving. No warning lights are illuminated. Shutoff can occur at any speed and causes loss of power steering, braking etc. Shutdown requires immediate pull off to the side of the road. Once key is turned off and back on, car restarts.”
Fuel/propulsion system
56 reports
“The TIPMs system has been recalled in multiple vehicles and has causes a fuel pump relay failure and numerous other electrical issues . Chryslers recall has yet to include this year make and model despite the fact the identical part is used in the recalled vehicles. Chrysler is picking and choosing which vehicles this recall applies to and it’s putting families at risk of the TIPM failing and leaving them stranded at any time. Chrysler has a packaged replacement part under “recall pricing” but refuses to cover labor to install the new part on certain vehicles.”
Power train
36 reports2 fires
“The vehicle randomly shuts off while driving dash goes black and then randomly starts back up or I have to put it in (n) to start it back up while Im at a free role i lose control of the power steering and braking this is a dangerous for myself my children and grand kids also others Im the road this is seriously gonna get someone hurt this issue should not be occurring this is very dangerous”
Structure
33 reports1 crash1 fire
“The driver's side sliding door became inoperable suddenly. The locking mechanism was stuck in the locked position and would not release via key, manual, fob, or buttons. A buzzing noise occurred when trying to lock or unlock. This exit door being inoperable caused a safety concern to be able to exit the vehicle on the driver's side. It does now allow for quick, easy escape from the vehicle. If the danger was on the passenger side then the only exit is everyone climbing through the driver's door. This issue was verified by Dishman Dodge (Spokane Valley, WA) service team on 8/8/23. The lock actuator was the issue. They have replaced it at my expense. (This is the same issue referenced in: Chrysler TSB 23-017-20) There were no warnings or symptoms prior to this lock failing. We were on a trip July 22 when we first noticed the issue.”
Service brakes
20 reports1 crash
“I have a 2012 Chrysler Town and Country van. In 2021 I had brake calipers replaced on the rear end because they were leaking brake fluid. Again this year same problem. What is going on with brake systems on todays cars? I do not think this is normal wear. How often are consumers dealing with brake problems? Are manufacturers using poorly made parts? I think this needs to be investigated.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.