Problems · NHTSA complaints

2012 Chrysler Town And Country problems

Owners filed 634 complaints about the 2012 Chrysler Town And Country with NHTSA between Mar 2012 and Jul 2026. The most-cited component is electrical system (395).

Complaints
634
Filed with NHTSA
Crashes
7
Reported by owners
Fires
16
Reported by owners
Injuries
24
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system395
  2. Engine100
  3. Fuel/propulsion system56
  4. Power train36
  5. Structure33
  6. Service brakes20
  7. Air bags18
  8. Exterior lighting17
  9. Steering16
  10. Visibility/wiper16
  11. Seats12
  12. Vehicle speed control12
  13. Electronic stability control (esc)9
  14. Visibility9

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20128
20138
201465
2015196
201657
201746
201846
201964
202051
202125
202222
202321
20249
202512
20264

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

395 reports3 crashes13 fires1 related recall
“The ignition switch AKA WIN MODULE has to be broken, making it extremely dangerous to drive my vehicle. Any time I go over a bump or the key wiggles slightly the car will turn right off and I lose full control over the car. I have to find a safe place to pull over and restart the car by taking the key out and putting the key back in. The part where the key goes in is very very loose. This puts myself and my kids at risk especially driving on the highway! Whenever this happens I would have to find a way to come to a complete stop in which the brakes start skipping because of the malfunction. After research , I have found that there was a recall with the other Chrysler town and counties from year 2008-2010. I’m not surprised that this is now happening with my vehicle . This is extremely dangerous.”
Owner complaint to NHTSAFiled Jul 29, 2026Power train, Electrical systemODI 11753587

Engine

100 reports2 fires
“Vehicle randomly shuts off while driving. No warning lights are illuminated. Shutoff can occur at any speed and causes loss of power steering, braking etc. Shutdown requires immediate pull off to the side of the road. Once key is turned off and back on, car restarts.”
Owner complaint to NHTSAFiled Nov 15, 2025Electrical system, EngineODI 11699567

Fuel/propulsion system

56 reports
“The TIPMs system has been recalled in multiple vehicles and has causes a fuel pump relay failure and numerous other electrical issues . Chryslers recall has yet to include this year make and model despite the fact the identical part is used in the recalled vehicles. Chrysler is picking and choosing which vehicles this recall applies to and it’s putting families at risk of the TIPM failing and leaving them stranded at any time. Chrysler has a packaged replacement part under “recall pricing” but refuses to cover labor to install the new part on certain vehicles.”
Owner complaint to NHTSAFiled Jul 23, 2026Electrical system, Fuel/propulsion systemODI 11752428

Power train

36 reports2 fires
“The vehicle randomly shuts off while driving dash goes black and then randomly starts back up or I have to put it in (n) to start it back up while Im at a free role i lose control of the power steering and braking this is a dangerous for myself my children and grand kids also others Im the road this is seriously gonna get someone hurt this issue should not be occurring this is very dangerous”
Owner complaint to NHTSAFiled Aug 1, 2025Steering, Power train, Electrical systemODI 11677903

Structure

33 reports1 crash1 fire
“The driver's side sliding door became inoperable suddenly. The locking mechanism was stuck in the locked position and would not release via key, manual, fob, or buttons. A buzzing noise occurred when trying to lock or unlock. This exit door being inoperable caused a safety concern to be able to exit the vehicle on the driver's side. It does now allow for quick, easy escape from the vehicle. If the danger was on the passenger side then the only exit is everyone climbing through the driver's door. This issue was verified by Dishman Dodge (Spokane Valley, WA) service team on 8/8/23. The lock actuator was the issue. They have replaced it at my expense. (This is the same issue referenced in: Chrysler TSB 23-017-20) There were no warnings or symptoms prior to this lock failing. We were on a trip July 22 when we first noticed the issue.”
Owner complaint to NHTSAFiled Aug 12, 2023Electrical system, StructureODI 11538107

Service brakes

20 reports1 crash
“I have a 2012 Chrysler Town and Country van. In 2021 I had brake calipers replaced on the rear end because they were leaking brake fluid. Again this year same problem. What is going on with brake systems on todays cars? I do not think this is normal wear. How often are consumers dealing with brake problems? Are manufacturers using poorly made parts? I think this needs to be investigated.”
Owner complaint to NHTSAFiled Mar 12, 2024Service brakesODI 11576964
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.