Problems · by component

2013 Chrysler Town And Country fuel/propulsion system problems

38 owner complaints to NHTSA about the 2013 Chrysler Town And Country cite fuel/propulsion system, 6% of all 681 complaints for this model year.

Complaints
38
6% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the fuel/propulsion system

Verbatim from NHTSA complaints, newest first
“When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident, they wouldn’t deploy; which could cause loss of life if there is failure to deploy. My vehicle also revs and has more get up and go (when I’m not intentionally accelerating) sometimes when I’m driving which is abnormal and can cause an accident.”
Owner complaint to NHTSAFiled Jul 25, 2026Electrical system, Air bags, Fuel/propulsion systemODI 11752768
“I experienced a no start situation. The vehicle would crank but not start. I did some research on the internet and found other Dodge/Chrysler vehicles with the same problem. I noticed they all had a similar, if not the same TIPM fusebox. The remedy was the same. You can put a bypass jumper wire on the fuse and the car will start. The problem is a fuel relay failure that is soldered to a circuit board inside the TIPM. There are after- market remedies. I don’t know if these remedies protect in the event of a crash, severed fuel line, and fire. Some Dodge/Chrysler models have a recall on this issue. This recall should be extended to my vehicle and many more. This is not my vehicle. I do some of the service of this vehicle.”
Owner complaint to NHTSAFiled Apr 6, 2025Electrical system, Fuel/propulsion systemODI 11653035
“Today, we experienced, for the FOURTH time, a complete stall while driving. Accelerator would not work at all. Van died while driving approx 25 mph. We just had the entire fuel pump & fuel pump relay completely replaced. We have replaced both of these twice now, in less than 3 years. Same problem keeps happening. Mechanic agrees, that the core problem lies within a failure of the TIPM system. It's an electrical problem causing the fuel pump to fail while driving. This is extremely dangerous. It happened to us previously, while we were on the interstate driving approx 65 mph, and it almost caused us to crash the vehicle. Another problem to also note, is this same problem has caused the A/C unit to stop working. Blows out hot air, but will not produce cold air. A/C was completely replaced. Still not working. Mechanic says yet again, it's a failure of electrical sources due to the TIPM module. This should be an immediate recall from Chrysler, for 2013 Town N Country Minivan. Over 200 logged complaints of the exact same problem. They manufactured a broken TIPM module in these make & model vehicles. Now, my husband is stranded 200 miles from home, on the side of the…”
Owner complaint to NHTSAFiled Jul 7, 2024Electrical system, Engine, Fuel/propulsion systemODI 11599870
“On multiple occasions, and without warning, the car died while driving creating extremely dangerous and stressful situations. Additionally, the defective fuel pump relay caused the fuel pump to run even when the car was not running. This then caused damage to the fuel pump and required replacing both the relay and pump itself. As the Fuel Pump relay is a single unit soldered together, it could not be independently tested during normal checks. A recall was issues and executed for the same issue on Jeep and Durango models. I also see that this was brought up previously for this T&C model but was determined not to warrant a recall. A known, dangerous, costly, and preventable issue that was corrected elsewhere but not in this model. How is that possible? I've noted approximately the first time I recall the car shutting itself off while driving (this was not the only or last time it happened - nor is it the date of service when we had to pay to have the car repaired).”
Owner complaint to NHTSAFiled Mar 12, 2024Fuel/propulsion systemODI 11576935
“Started the vehicle and traveled maybe about 50 feet. Noticed loss of power steering. This was due to the engine stalling out. The vehicle would not start and there was a strong odor of fuel fumes in the vehicle cabin. Exited the vehicle and observed a large puddle of oil running downhill from the vehicle. The puddle also smelled of gasoline. I had the vehicle towed to a repair shop. The issue was determined to be a cracked oil filter housing assembly and the clip on the fuel return line had failed causing fuel to be sprayed onto the engine. The repair cost will be just over $800. It is fortunate that the engine was still cold and that the loss of oil caused the engine to shut off. If the engine had been hot enough to ignite the fuel, this could have had tragic results with a potential loss of my family's life. The oil filter housing assembly is a known issue with the Pentastar V6 3.6L engine. Chrysler so far has failed to take responsibility for this issue. I recently had to have repairs due to a faulty fuel pump relay. There appears to be related Chrysler TIPM recalls on almost every other model but the 2013 Town and Country. This issue appears to cause the…”
Owner complaint to NHTSAFiled Jan 22, 2024Engine, Fuel/propulsion systemODI 11566987
“What started as an intermittent crank / no start issue quickly progressed to complete failure of fuel pump relay that is part of TIPM. During the first crank no start issue on the day in question I was able to use remote start and the vehicle started normally. (Probably do to slightly higher system voltage as some accessories are turned off during remote start vs pushbutton start). Later the same day is when the complete failure occurred. This could be a major inconvenience for many, but in the harsh Minnesota winters it's more than just inconvenient when you have a wife and young kids in a vehicle away from home that will not start when air temps are in the single digits and wind chill is far below zero. Fortunately / sadly, this is such a common problem that I was able to diagnose it rather quickly with Google, but not before getting a frostbitten finger. I was able to bypass this fuel pump relay by forcing a paper clip into fuse holder M37 and getting keyed power from an alternative source, fuse M25. I don't, however, recommend this fix. What I do recommend is that Chrysler Corporation expand the recall of affected vehicles with this TIPM to include ALL…”
Owner complaint to NHTSAFiled Dec 4, 2022Electrical system, Fuel/propulsion systemODI 11495948

Showing 6 of 38 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.