Problems · by component
2013 Chrysler Town And Country structure problems
25 owner complaints to NHTSA about the 2013 Chrysler Town And Country cite structure, 4% of all 681 complaints for this model year.
Complaints
25
4% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
3
Reported by owners
What owners say about the structure
Verbatim from NHTSA complaints, newest first
“The rear drivers side sliding door no longer functions. The issue began when the door would intermittently make a buzzing sound but would not open or close. Shortly after, the door continued the first issue but also began pulsating when it actually would open. Around the same time these issues began, the door started opening by itself while driving. Though i have not had any accidents yet, several near misses have occurred due to the confusion and stress that this generates. The opening while driving issue occurs most often when on the highway. The primary passengers in the rear are children so there is heightened risk based on their very appropriate age based reaction of panic. The door is also no longer opening electronically from the key fob nor from the front seat buttons.”
“The contact owns a 2013 Chrysler Town and Country. The contact stated that the air bag warning light was flashing. Additionally, the Auto Start feature was inoperable. The contact also stated that the heater was activated independently. While driving at undisclosed speeds, the vehicle stalled with the check engine warning light illuminated. The contact stated that the hood latch had been seized, and the electrical system was inoperable. The vehicle was taken to the local dealer, but the dealer declined to service the vehicle and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 104,000.”
“As I was driving down a local highway my rear liftgate spoiler broke off my van, hit the road and flew into a field or ditch. Luckily no one was close enough behind me to get hit by the debris. I tried to find the spoiler but was unable to safely find it due to the busy highway. I have not filed a claim with my insurance yet or taken it into a dealer service dept. Just before the spoiler flew off I heard some banging on my rear window but was unable to safely stop to investigate.”
“The passenger sliding rear door does not completely latch and close. It will not lock. Many forums discuss the problem with no resolution https://www.cargurus.com/Cars/Discussion-c24554_ds914749”
“My back driver side sliding door stopped working and I had to remove my grandchild from the window because the car was loaded and packed for a trip. Then about 5 months after the door stopped my passenger and driverside windows would roll down and immediately back up and then down and not close. This caused extreme cold for passengers in the vehicle since we were driving in bad weather and could not stop to try to get them rolled up. Having only 1 back door that works makes it completely impossible to load and unload my family and it bothers me if there were an emergency and had to exit vehicle I wouldn't be able to get all my grandkids out in a timely manner. When I pull up to a construction zone and have to stop I have to open my door to hear to talk to them which caused them to tell me to stay in vehicle and they get scared for my safety with my door open. I cannot communicate with drive up tellers and it is impossible to order from a drive thru when I have to open door or if I get pulled over by a cop and he tells me to roll window down I have to open door and he takes secure measures thinking I am going to do something bad when I have to talk to him with…”
“I just bought the van while dropping off the kids 10-year-old and a nine-year-old at the schools drop off lane from the driver side rear sliding door while they were coming out of the door. The door closed on them. I had to stick my hand from the back of the drvers seat to stop and it was pushing against my hand .it this has happened three times, it appears that the door is not locking open when it’s commanded to open .”
Showing 6 of 25 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.