2019 Dodge Charger SRT problems

“I brought my vehicle in for a recall to replace the airbags and headliner. When I received my car back from the dealership (Union City Chrysler Dodge Jeep Ram), the vehicle was returned with a broken windshield, water intrusion leading to mold, corroded and missing components, and now both rear doors do not function properly. These issues are safety concerns and were not present before the service. This dealership severely compromised the safety and usability of my car during a recall repair. I believe this warrants investigation and potential oversight from NHTSA, especially as this stemmed from a recall they were authorized to repair.”

“The contact owns a 2019 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that there was smoke coming from underneath the front passenger's side seat. The vehicle was taken to the dealer for diagnostic testing; however, the dealer was unable to diagnose the vehicle. The manufacturer was notified of the failure and a case was opened. The manufacturer sent a field investigator, who diagnosed the vehicle but withheld diagnostic information from the contact. The contact stated that upon driving to Turnersville Jeep Chrysler Dodge Ram (3100 NJ-42, Turnersville, NJ 08012), the dealer provided the field investigator diagnosis and the case updated information to the contact. The contact stated that the diagnosis information stated that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.”

“Brake system Seatbelt came out of latch Approaching a red light and stopped traffic, applied brakes and no response. Ended up rear ending another vehicle. Resulting in injury to driver of malfunctioning vehicle and possible injuries to other passengers in the other vehicle . Don’t know if the vehicle is available. It was deemed totaled. It’s Unkown if there’s been any inspections as of yet. There was some kind of audible notification that occurred when driver applied brakes right before collision”

“The contact owns a 2019 Dodge Charger. The contact stated while driving at unknown speeds, the driver's side headlight was inoperable. The 20-amp fuse was black and burned. The contact who is a mechanic who replaced the fuse. The contact stated that the fuse was warm to the touch. The contact stated that the fuse box underneath the hood was damaged. The passenger’s side headlight was inoperable. The fuse arc was burnt and was replaced. The contact stated that the failure was caused when the headlights were in the auto position. Additionally, the fuse arc prongs were bent. There were no warning lights illuminated. The contact called the local dealer, who informed him there was no recall for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 88,200.”

“The 2019 Dodge Charger, a police vehicle, was enroute to a crash scene when it caught fire. The fire appears to have originated in the engine compartment near the fire wall.”

“The contact owns a 2019 Dodge Charger. The contact stated that while driving at an undisclosed speed, the front end of the vehicle started vibrating. Additionally, the contact stated that the front passenger's side tire had sustained a blowout. The vehicle was taken to an independent mechanic where it was diagnosed that the front alignment of the vehicle had failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. An unknown dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 143,000.”