Electrical system
Free remedy
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
49 owner complaints to NHTSA about the 2002 Dodge Durango cite electrical system, 11% of all 434 complaints for this model year. NHTSA also lists 1 recall on this component.
“WHEN DRIVING, THE STEERING WHEEL LOCKS AND THE CAR DIES. IT HAS HAPPEN SEVERAL TIMES WHILE I'M ON THE ROAD. REPLACED CAMSHAFT SENSOR BUT IT IS STILL DYING. IF YOU DO A GOOGLE SEARCH YOU WILL FIND THAT A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. IT IS DANGEROUS AND MY LIFE AND THE LIFE OF OTHERS CAN BE AT RISK. *TR”
“MY VIN TAG: (XXXX) I REPLACED BLOWER MOTOR, RESISTOR, AND PLUG MULTIPLE TIMES ON MY 2002 DODGE DURANGO AND IT KEEPS MELTING/BURNING UP. IF I LEAVE IT ON LOW OR MEDIUM FAN SETTING EVENTUALLY IT WILL CATCH FIRE, I'M FINALLY COMING TO YOU TO SEE IF YOU CAN HELP. OWNERS OF THE 1998-2007 DODGE DURANGO'S & DAKOTA'S ALL HAVE THIS PROBLEM MANY WILL HAVE FIRES DUE TO IT AND IT'S JUST A MATTER OF TIME BEFORE THERE IS A FATALITY FROM IT! I WAS DRIVING HOME AFTER SNOW PLOWING AND NEEDED TO DEFROST MY WINDOWS SO I PUT IT ON MEDIUM AND WITHIN 6 MINUTES SMELLED A STRONG BURNING SMELL. GO HOME AND THE WIRING HAD MELTED THE FAN, PLUG AND HARNESS. I'VE CHANGED THIS PART NOW ABOUT 12 TIMES IN ABOUT A YEAR, LOW & MEDIUM SETTINGS CAUSE IT SO NOW I CAN ONLY USE HIGH FOR ANY USE UNLESS I WANT ANOTHER FIRE, 9TH TIME IT ALMOST CAUGHT BECAUSE IT WAS DRIPPING PLASTIC ABOUT TO CATCH WHEN I SPRAYED WATER ON IT AND PULLED CONNECTION ON BATTERY. MILD TO WILD ON RTE-34 IN ORANGE, CT WORKED ON IT AS WELL. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
“TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART INTERMITTENTLY. THE VEHICLE WAS TOWED TO A REPAIR FACILITY THAT REPLACED THE CRANK SHAFT SENSOR, CAM SHAFT SENSOR, AND THE IGNITION SWITCH. AFTER THE REPAIRS, THE VEHICLE FAILED TO START. THE INDEPENDENT MECHANIC WAS UNABLE TO GET A DIAGNOSTIC TROUBLE CODE READING AND INDICATED THAT THE PCM OR TIPM MAY NEED TO BE REPLACED. THE MECHANIC ALSO INDICATED THAT THE WIRING HARNESS MAY NEED TO BE REPLACED; HOWEVER, THE PART WAS NO LONGER IN PRODUCTION FOR THE YEAR, MAKE, AND MODEL VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.”
“TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 50 MPH, THE EXTERIOR LIGHTING AND INSTRUMENT PANEL FLICKERED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 193,000.”
“TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 15 MPH, THE DOORS INDEPENDENTLY LOCKED AND UNLOCKED CONTINUOUSLY WITHOUT WARNING. AS A RESULT, THE BATTERY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CENTRAL TIMING MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,998.”
“TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT ENTERED THE VEHICLE AND NOTICED THAT THERE WAS EVIDENCE OF AN ELECTRICAL FIRE. THERE WERE NO FLAMES VISIBLE; HOWEVER, EXCESSIVE SMOKE EMITTED INSIDE THE VEHICLE. THE HEADLINER AND FRONT BENCH SEAT WERE BURNED. IN ADDITION, THE FLOOR MOUNTED CUP HOLDER, HEATER, AND AIR CONDITIONER CONTROL DEVICES MELTED. ALL THE WINDOWS AND THE INTERIOR OF THE VEHICLE WERE COVERED WITH HEAVY SOOT. THE CONTACT MENTIONED THAT THE WIRES COMING FROM THE CONNECTOR HARNESS WERE BURNT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V339000 (ELECTRICAL SYSTEM). THE FAILURE OCCURRED PRIOR TO BEING SERVICED PER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER AND MANUFACTURER DECLINED TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 236,000.”
Showing 6 of 49 reports. Read every report on NHTSA.gov.
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.