Problems · NHTSA complaints

2002 Dodge Durango problems

Owners filed 434 complaints about the 2002 Dodge Durango with NHTSA between Feb 2002 and Jun 2025. The most-cited component is suspension (144).

Complaints
434
Filed with NHTSA
Crashes
38
Reported by owners
Fires
13
Reported by owners
Injuries
40
People reported injured
Deaths
3
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Suspension144
  2. Power train73
  3. Engine and engine cooling50
  4. Electrical system49
  5. Service brakes, hydraulic47
  6. Steering28
  7. Air bags18
  8. Visibility15
  9. Equipment12
  10. Engine10
  11. Service brakes10
  12. Tires9
  13. Service brakes, air9
  14. Structure8

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
200226
200359
200496
200551
200624
200718
200831
200915
201017
201113
201213
20136
201411
201520
20169
20178
20185
20195
20204
20211
20220
20230
20240
20252

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Suspension

144 reports7 crashes2 related recalls
“THE HUB UNIT BROKE WHILE DRIVING THE CAR DID NOT WANT TO GO IT TOOK A LONG TIME TO MOVE FORWARD AND THE STEERING WAS OFF. THERE WAS A POUND CLANKING NOISE RIGHT AFTER I STARTED TO MAKE A LEFT TURN AND THEN IT BROKE.”
Owner complaint to NHTSAFiled Jul 19, 2018SuspensionODI 11112349

Power train

73 reports2 crashes3 fires1 related recall
“WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 65 MILES PER HOUR THE ENGINE SHUT DOWN AND I PULLED OFF ONTO THE SHOULDER. AFTER SITTING FOR ABOUT 5 MINUTES I TRIED THE IGNITION KEY AND THE ENGINE STARTED AND I CONTINUED ON MY WAY.”
Owner complaint to NHTSAFiled Apr 10, 2018Power train, EngineODI 11084305

Engine and engine cooling

50 reports2 crashes2 fires1 related recall
“TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH AND APPROACHING A TRAFFIC STOP, THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE WAS RESTARTED AND THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED WHENEVER THE ENGINE WAS IDLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO THE IDLE AIR CONTROL VALVE, WHICH WAS REPLACED. THE FAILURE CONTINUED TO OCCUR AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.”
Owner complaint to NHTSAFiled Mar 14, 2012Engine and engine coolingODI 10451625

Electrical system

49 reports1 crash5 fires1 related recall
“WHEN DRIVING, THE STEERING WHEEL LOCKS AND THE CAR DIES. IT HAS HAPPEN SEVERAL TIMES WHILE I'M ON THE ROAD. REPLACED CAMSHAFT SENSOR BUT IT IS STILL DYING. IF YOU DO A GOOGLE SEARCH YOU WILL FIND THAT A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. IT IS DANGEROUS AND MY LIFE AND THE LIFE OF OTHERS CAN BE AT RISK. *TR”
Owner complaint to NHTSAFiled Jun 2, 2020Electrical system, EngineODI 11326992

Service brakes, hydraulic

47 reports8 crashes1 fire
“TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 75 MPH, THE REAR DRIVER SIDE TIRE VIBRATED, ACCOMPANIED BY A GRINDING NOISE AND LOUD SOUND. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THE WHOLE TIRE WAS MISSING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE AND DRUM NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.”
Owner complaint to NHTSAFiled Dec 2, 2014Suspension, Service brakes, hydraulicODI 10661664

Steering

28 reports4 crashes
“AUTOMATIC TRANSMISSION, GEAR SHIFT IS LOCKING IN PARK. AFTER STARTING VEHICLE AND TRYING TO SHIFT INTO DRIVE, GEAR SHIFT WILL NOT MOVE. HAS OCCURRED 3 TIMES IN LAST TWO WEEKS. AFTER "PLAYING" WITH GEAR SHIFT, TRYING TO GET IT TO MOVE, I HEAR A CLICK AND THEN IT IS OPERATIVE. ON THE 3 OCCASIONS, TOOK FROM APPROXIMATELY 1 TO 3 MINUTES BEFORE HEARING CLICK. LOOKED UP ON LINE TO SEE IF OTHERS WERE HAVING ISSUE AND SEARCH LED ME TO A RECALL FOR2002 DODGE DURANGO ISSUED IN DECEMBER 2007. I NEVER RECEIVED A RECALL NOTICE AT THAT TIME. NHTSA ID # 07V555000 RELATED TO IGNITION/PARK SHIFT INTERLOCK SYSTEM BECOMING INOPERATIVE.”
Owner complaint to NHTSAFiled Sep 25, 2018SteeringODI 11131143
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.