2002 Dodge Durango steering problems

“AUTOMATIC TRANSMISSION, GEAR SHIFT IS LOCKING IN PARK. AFTER STARTING VEHICLE AND TRYING TO SHIFT INTO DRIVE, GEAR SHIFT WILL NOT MOVE. HAS OCCURRED 3 TIMES IN LAST TWO WEEKS. AFTER "PLAYING" WITH GEAR SHIFT, TRYING TO GET IT TO MOVE, I HEAR A CLICK AND THEN IT IS OPERATIVE. ON THE 3 OCCASIONS, TOOK FROM APPROXIMATELY 1 TO 3 MINUTES BEFORE HEARING CLICK. LOOKED UP ON LINE TO SEE IF OTHERS WERE HAVING ISSUE AND SEARCH LED ME TO A RECALL FOR2002 DODGE DURANGO ISSUED IN DECEMBER 2007. I NEVER RECEIVED A RECALL NOTICE AT THAT TIME. NHTSA ID # 07V555000 RELATED TO IGNITION/PARK SHIFT INTERLOCK SYSTEM BECOMING INOPERATIVE.”

“TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL WAS POSITIONED IN A LOPSIDED MANNER WHICH MADE IT DIFFICULT TO STEER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.”

“HEAVY RUST BUILDUP ON FRAME BEHIND UPPER CONTROL ARM MOUNTS. AFTER REMOVING RUST, FRAME METAL IS VERY THIN WITH HOLES THROUGHOUT. POSSIBLY LEADING TO FLEXING & CRACKING. DEFINITELY REDUCING CRASH ABILITIES.”

“I CURRENTLY AM HAVING ALL 4 OF MY BALL JOINTS REPLACED ON MY 2002 DODGE DURANGO AND I NOTICED THAT MY UPPER RIGHT BALL JOINT IS ORIGINAL. THIS BALL JOINT WAS UNDER RECALL AND I CONTACTED DODGE ABOUT THIS. THEY SAID THE RECALL WAS REPLACED IN 2005. I ASSURED THEM THAT THIS BALL JOINT IS ORIGINAL AS IT IS PRESSED INTO THE CONTROL ARM AND ASKED IF I COULD SIMPLY BRING MY CAR INTO THEM AND HAVE THEM CHECK THIS OUT. THEY TOLD ME I WOULD HAVE TO PAY A DIAGNOSTIC CHARGE OF 104.00 AND THAT IF IT WAS FOUND TO BE ORIGINAL, THEN I WOULD POSSIBLY GET THE 104.00 BACK. I HAVE BEEN ON THE PHONE WITH DODGE CUSTOMER SERVICE TWICE NOW AND NOBODY WILL ALLOW ME TO QUOTE THEM THAT I WOULD GET THIS MONEY BACK IF THE RECALL WAS FOUND TO NOT HAVE BEEN PERFORMED. I DON'T KNOW HOW IT'S FAIR FOR ME TO PAY DODGE FOR THIS DIAGNOSTIC FEE IF THEY LIED ABOUT DOING THE RECALL IN THE FIRST PLACE. I AM DISGUSTED AT DODGE FOR NOT ONLY CLAIMING THAT THEY PERFORMED THIS SERVICE OF CHANGING THE UPPER BALL JOINTS IN 2005, BUT FOR REFUSING TO CHECK THE PROBLEM FOR FREE NOW. IF THIS DODGE DEALER CLAIMS THAT THEY ALREADY FIXED THIS RECALL, AND IT WASN'T REALLY FIXED, IT MAKES ME WONDER WHAT ELSE DO THEY…”

“DURING BREAKING, STEERING, AND TURNING, I HEAR A "CLACKING" SOUND AND THERE IS A FEELING OF SOMETHING STICKING. WHEN THE SUV IS PARKED ON MY DRIVE WAY, I RELEASE THE HAND BREAK AND I CAN HEAR A STRONG "CLACK" SOUND. I HAD TIMES WHERE THE BREAKING SYSTEM WAS DIFFICULT TO PRESS. I TOOK THE SUV TO PEP BOYS AND THEIR EVALUATION SHOWS THAT IT NEEDS UPPER AND LOWER BALL JOINTS, FRONT BRAKES, AND SHOCK AND STRUTS. STEERING: TERRIBLE AND EXTREMELY DIFFICULT TO TURN (SUPER HARD TO STEER). SOME PARTS WHERE CHANGED BY PEP BOYS IN AN "URGENT" SITUATION. THE STEERING "BEARINGS" ?(A PART THAT GOES FROM THE STEERING WHEEL DOWN TO THE MOTOR) WAS CHANGED. (I HAVE A COPY OF THE WORK DONE).”

“WAS DRIVING DOWN WAYNE ROAD WHEN SUDDENLY MY CAR STARTED SLOWING DOWN EVERYTHING SEEM TO BE WORKING EXCEPT THE GAS PADDLE. I HAD MY FEET ON GAS BUT IT WAS NOT RESPONDING I QUICKLY PULLED TO THE RIGHT AS IT WAS HARD TO TURN STEERING WHEEL. IT WAS CARS BEHIND ME AND IT WAS SCARY KNOWING SOMEONE COULD HIT ME . I CALLED MY HUSBAND AND HE CAME THOUGHT HE COULD JUST GIVE ME A JUMP BUT HE SAID ITS NOTHING WRONG WITH BATTERY. IT LOOKS LIKE IM NOT GETTING ANY GAS. IT WONT TURN OVER SO HE PUSHED ME IN THE MALL. UNTIL I GET OFF FROM WORK. I WAS BLESSED THAT IT HAPPEN TO DO THAT ON THE DAY HE WAS OFF BECAUSE I JUST STARTED A NEW JOB AND I DIDN'T NEED TO MISS A DAY AS SOON AS I START WORKING. I ALSO READ MANY SIMILAR COMPLAINTS ON THIS IS. THIS SHOULD BE TAKEN CARE OF AND FAST. I THANK THE LORD FOR WATCHING OVER ME IN TRIAL MOMENTS. *TR”