Problems · by component

2014 Dodge Durango air bags problems

72 owner complaints to NHTSA about the 2014 Dodge Durango cite air bags, 9% of all 786 complaints for this model year.

Complaints
72
9% of all complaints
Crashes
7
Reported by owners
Fires
0
Reported by owners
Injuries
14
Reported by owners
01 —Owner reports

What owners say about the air bags

Verbatim from NHTSA complaints, newest first
“Airbag service light has come on and upon reading appears to be a major issue among any 2014 dodge durango with the vin starting with 1C4RD…. But not on a recall. Appears to be a bad OCR. Unsure why other Chrysler made vehicles known with this issue were recalled but not the 2014 dodge durangos Very concerning that the airbags won’t deploy if in an accident”
Owner complaint to NHTSAFiled Jun 16, 2026Electrical system, Air bagsODI 11744624
“On February 6, 2026, while driving my 2014 Dodge Durango at normal speed, the driver’s seat headrest suddenly and unexpectedly deployed/exploded, striking the back of my head. The force of the impact caused my head to snap forward, resulting in soft-tissue and muscle injuries to my neck and upper back. I sought medical evaluation following the incident and was diagnosed with soft-tissue injury/whiplash. Treatment has included diagnostic imaging, prescription medication, and follow-up care for ongoing symptoms. I was able to continue driving the vehicle directly to a Dodge dealership, where staff confirmed that the headrest had exploded. This is the second headrest failure on this vehicle caused by a defective plastic component; the passenger-side headrest failed previously in August 2023. The vehicle is unsafe to operate until the headrest is replaced. Due to the part being out of stock, the repair is expected to take more than two months. Prior to this incident, the only indication of a problem was a letter sent by Dodge in August 2020 stating that the warranty on this part was extended from 3 years to 10 years due to a known defect. Given the repeated…”
Owner complaint to NHTSAFiled Feb 27, 2026Air bags, SeatsODI 11721043
“The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed low speed through a parking area, the passenger's side seat headrest deployed inadvertently and hit the passenger in the back of the head. No warning lights were illuminated. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. After investigating the failure, the contact related the failure to Chrysler Campaign Number: X88. The manufacturer was not notified of the failure. The failure mileage was 100,000.”
Owner complaint to NHTSAFiled Jul 17, 2025Air bagsODI 11674356
“Sitting at drive through and driver headrest exploded and hit me in the back of the head. Thank God I was not moving at the time and my car was in park or I may have wrecked! Startled me and I was dazed and confused because I couldn’t figure out what had happened! This just happened a few hours ago so I have not been able to report it or have it checked out. I did take several pictures. There were no warnings or anything and it just happened as I was sitting there! If I had been driving, it could have been catastrophic! My neck is sore and I have a headache.”
Owner complaint to NHTSAFiled Sep 22, 2023Air bags, Seats, Unknown or otherODI 11546116
“DRIVERSIDE FRONT HEADREST JUST POPPED FOR NO REASON. LOADING KIDS IN SUV AND IT JUST POPPED, MARCH 8TH 2023 NO REASON OR EXPLINATION I CONTACTED CRYSLER CORP THEY TOLD ME THERE IS NOTHING THEY CAN DO TO HELP ME AND THAT ITS NOT COVERED THEY CAN GIVE A PRICE ON A NEW HEADREST”
Owner complaint to NHTSAFiled Mar 9, 2023Air bagsODI 11511053
“The passenger head rest popped/exploded and juts forward and will not close back. I was advised that it is an airbag recall issue. However after checking my vin nothing is shown listed here. On a google search it says there is a ten year unlimited mile recall.”
Owner complaint to NHTSAFiled Mar 1, 2023Air bags, Seats, Unknown or otherODI 11509764

Showing 6 of 72 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.