Problems · NHTSA complaints

2014 Dodge Durango problems

Owners filed 786 complaints about the 2014 Dodge Durango with NHTSA between Apr 2014 and Nov 2026. The most-cited component is exterior lighting (260).

Complaints
786
Filed with NHTSA
Crashes
23
Reported by owners
Fires
9
Reported by owners
Injuries
60
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Exterior lighting260
  2. Seats165
  3. Electrical system150
  4. Engine74
  5. Air bags72
  6. Seat belts55
  7. Power train42
  8. Fuel/propulsion system32
  9. Structure26
  10. Service brakes21
  11. Steering12
  12. Electronic stability control (esc)11
  13. Vehicle speed control9
  14. Visibility/wiper8

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201428
201532
201627
201752
2018147
2019153
2020119
202187
202243
202331
202423
202528
202616

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Exterior lighting

260 reports2 fires
“Rear Lift Gate Racetrack Lighting accumulates water and moisture inside causing electrical issues, partial or full LED lamp outage. Vehicle will not pass inspection. Ongoing issue with Durango lighting. Replaced one circa 2017/2018 due to same issue. Water has accumulated inside as mopar will not warranty causing lights to malfunction.”
Owner complaint to NHTSAFiled Nov 3, 2026Electrical system, Exterior lightingODI 11775412

Seats

165 reports
“I own a 2014 Dodge Durango. The front passenger-side Active Head Restraint (AHR) deployed unexpectedly while the vehicle was parked in front of my garage with the engine completely turned off. I was sitting in the front passenger seat when I suddenly heard a loud bang. The active head restraint deployed without warning, struck the back of my head, and pushed my head forward. I was startled but did not sustain any injuries. There was no accident, collision, rear impact, or other external force that could have triggered the system. The passenger-side head restraint remained deployed and visibly opened after the incident. This unexpected activation of a safety restraint system while the vehicle was stationary raises serious concerns about occupant safety. Had the same failure occurred while driving, it could have startled or injured an occupant. I contacted an authorized Dodge dealership regarding replacement. The dealership quoted $1,545 for the replacement part and an additional $324.96 for three hours of labor, totaling $1,869.96 before taxes. I also contacted Dodge Customer Care. I was informed that the X88 extended warranty coverage expired on November 12,…”
Owner complaint to NHTSAFiled Oct 16, 2026SeatsODI 11771601

Electrical system

150 reports3 crashes5 fires5 related recalls
“Airbag service light has come on and upon reading appears to be a major issue among any 2014 dodge durango with the vin starting with 1C4RD…. But not on a recall. Appears to be a bad OCR. Unsure why other Chrysler made vehicles known with this issue were recalled but not the 2014 dodge durangos Very concerning that the airbags won’t deploy if in an accident”
Owner complaint to NHTSAFiled Jun 16, 2026Electrical system, Air bagsODI 11744624

Engine

74 reports1 crash3 fires
“Dodge Durango Rt has developed the Evap system failure. After stopping to refuel the gas tank the engine will not restart till after several attempts and even after restarting it idles erratic and sputters even to point of a miss and shuts off. Then it will restart and slowly clear up, and operate normal till the next refuel. I've had it into several repair shops and dealerships only to have to purchase parts and pay for repair and experience the issue again. Considering it's fuel vapor related and could cause a explosive or flash fire event in the dry summer season possibly if the vapors become a large enough volume under the hood or in a closed space.”
Owner complaint to NHTSAFiled Jul 5, 2025Unknown or other, Engine, Fuel/propulsion systemODI 11671317

Air bags

72 reports7 crashes
“On February 6, 2026, while driving my 2014 Dodge Durango at normal speed, the driver’s seat headrest suddenly and unexpectedly deployed/exploded, striking the back of my head. The force of the impact caused my head to snap forward, resulting in soft-tissue and muscle injuries to my neck and upper back. I sought medical evaluation following the incident and was diagnosed with soft-tissue injury/whiplash. Treatment has included diagnostic imaging, prescription medication, and follow-up care for ongoing symptoms. I was able to continue driving the vehicle directly to a Dodge dealership, where staff confirmed that the headrest had exploded. This is the second headrest failure on this vehicle caused by a defective plastic component; the passenger-side headrest failed previously in August 2023. The vehicle is unsafe to operate until the headrest is replaced. Due to the part being out of stock, the repair is expected to take more than two months. Prior to this incident, the only indication of a problem was a letter sent by Dodge in August 2020 stating that the warranty on this part was extended from 3 years to 10 years due to a known defect. Given the repeated…”
Owner complaint to NHTSAFiled Feb 27, 2026Air bags, SeatsODI 11721043

Seat belts

55 reports1 crash1 related recall
“The 3rd row passenger seat belt assemblies are broken as well as the front seats. There was a recall on the front seats for this issue and the rear seats in my vehicle are the same way. I am unable to have a passenger in the very back passenger side because the broken plastic is causing the seatbelt to be stuck and not retract. It was this way when I bought the vehicle.”
Owner complaint to NHTSAFiled Oct 27, 2026Seat beltsODI 11773996
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.