55 owner complaints to NHTSA about the 2014 Dodge Durango cite seat belts, 7% of all 786 complaints for this model year. NHTSA also lists 1 recall on this component.
“The 3rd row passenger seat belt assemblies are broken as well as the front seats. There was a recall on the front seats for this issue and the rear seats in my vehicle are the same way. I am unable to have a passenger in the very back passenger side because the broken plastic is causing the seatbelt to be stuck and not retract. It was this way when I bought the vehicle.”
“The passenger side seatbelt retractor broke, will not release seat belt at all. I am aware that NHTSA did testing in this particular year and model, and some are covered and some are not included in the recall, to be determined by the last 8 digits of the vin #. I wish to dispute that my particular vehicle SHOULD be included in the recall. I can prove it is broken, a manufacturing defect. This is a MAJOR safety concern. I wish for an exception to the validity on the testing that was done on your end, which was found to only be an issue on certain “batches”. Apparently, this is a defect and should be repaired as soon as possible and I should not be charged. I can no longer drive this vehicle as long as I have a person in the passenger side. In case of an accident, because I was aware of this defective part in my Dodge Durango, I could personally be held responsible for anything that happens to my passenger and also for any repairs that happened as a result of the decision made by HHTSA, to pick and choose only particular “vin numbers”on the same make and year of the the 2014 Dodge Durrango. I ask for a reversal on this previously made decision. And to make dodge…”
“Extended warranty was issued on driver and passenger front seat belt assembly due to crack in upper seat belt plastic guide, preventing proper retraction. I would like the report the same issue on 3rd row rear passenger seat belts as well.”
“Head rest deployed outside of “extended warranty “ its a safety hazard. This part should be total recalled. The rear passenger door latch gets stuck or pops open randomly. It will not close when this happens and it has come open upon locking and driving! Again dangerous where children sit. This is with child lock on or off the problem continues. The third complaint is the seat belts will not retract in the front seat but the dealership requires me to pay a fee to have it assessed. This is a “recalled”issue but it isn't for my vin These three things seem to all fall shortly after buying the vehicle within the last four yrs. Exact dates unknown.”
“What component or system failed or malfunctioned, and is it available for inspection upon request? 3rd for left and right seatbelts do not retract or lock. How was your safety or the safety of others put at risk? I have children and they ride in that row if the seatbelts do not retract or lock they will fail in a crash. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Dealership confirmed problem Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dodge dealership has inspected vehicle on 1/3/2025 Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings. Recently purchased vehicle and noticed 2nd time driving it. Front seat belts jave the same issue but are covered under an extended part warranty. This issue puts children's safety at risk and should also be covered however all we got from the dealer was an offer of a discount. This is a known issue with this year make and model that dodge is profiting off of because it is a safety issue. They should recall the vehicle for this…”
“I have a 2014 Dodge Durango. The driver side seat belt will no longer retract. I took vehicle to the nearest dealership, and they said a repair would not be covered under warranty and quoted me at $375.00 for a $50 part and the rest being labor for about 1.5 hours of work. I asked about any warranty since it was a safety issue but they said it was not covered. I am really disappointed to hear that the seat belt retraction not working and therefore causing the seatbelt to no function properly is not a safety concern for dodge. I got home and started doing research and can see that there have been numerous complaints about this same issue: [XXX] and a related recall: [XXX]”
Showing 6 of 55 reports. Read every report on NHTSA.gov.
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.